TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Tax So good I really like file online I will do it again
Date published: 2023-03-04
Rated 5 out of 5 by from Great Experience Wonderful service. I purchased the full service option and worked w Mira & Susan. Both were extremely helpful in guiding me towards completing my taxes for 22 calendar year.
Date published: 2023-03-04
Rated 4 out of 5 by from Can't image doing taxes without TurboTax Turbotax makes taxes so much easier. I also had a question and was able to talk to a specialist within 1 minute of requesting support. We shared screens and my question was resolved.
Date published: 2023-03-04
Rated 5 out of 5 by from was better last year good and professional have a really good ages that can help and explain any confusion we as a customer have.
Date published: 2023-03-04
Rated 5 out of 5 by from the best the best the best the best the best the best the best the best the best the best the best
Date published: 2023-03-04
Rated 5 out of 5 by from Sean was amazing! I really enjoyed Sean’s help. He was very understanding!
Date published: 2023-03-04
Rated 5 out of 5 by from Filing with TurboTax is Easy and Supportive TurboTax filing is easy and interactive. The program helps to explain tax filing and makes the experience user friendly.
Date published: 2023-03-04
Rated 4 out of 5 by from Been using Turbo Tax for many years, 2022 efile We have been using Turbo Tax for many years. This is the first time to E-file and I mostly like the feature but I ended up paying $60 for something I did not expect or want. I did not want the audit option but felt I was being directed to transmit without paying. Did not like this option.
Date published: 2023-03-04
Rated 4 out of 5 by from Mostly good program, with a few caveats The program generally works well, but there are a few exceptions. Most significantly, the data import feature is problematic in that it either does not import all data from the 1099 forms or requires you to review that data individually after import. Furthermore, the review screen encourages the filer to once again use the direct import function, which is a fatal error because doing so will put the filer into an endless DO loop creating duplicate entries and review requests. The filer instead needs to select a different data entry option, preferably manual, which works well. The program also lacks a clear, workable method of reporting interest income for which no 1099-INT exists. Finally, the medical expense screens and instructions should (1) clearly state that dental insurance premiums are deductible (I had to check the IRS instructions to make that determination) and (2) specify up front that, in computing eligible expenses, the filer must deduct an amount equal to any expense amount that you initially paid, but for which the filer later received reimbursement directly from an insurance company as a result of a claim that you file with the insurer. I assumed that this was the case, but then was confused by the final screen requesting entry of all amounts received directly from the insurance company. Clicking on the information icon revealed that I did not need to complete this screen because I had already deducted the amount in question in making entries in all preceding medical expense categories. This exclusion should be part of the screen itself, not something ferreted out from an information popup.
Date published: 2023-03-04
Rated 5 out of 5 by from fast easy turbo tax is getting faster and easier. will use every year
Date published: 2023-03-04
All TurboTax® Offerings Reviews - Page 7584
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Tax So good I really like file online I will do it again
Date published: 2023-03-04
Rated 5 out of 5 by from Great Experience Wonderful service. I purchased the full service option and worked w Mira & Susan. Both were extremely helpful in guiding me towards completing my taxes for 22 calendar year.
Date published: 2023-03-04
Rated 4 out of 5 by from Can't image doing taxes without TurboTax Turbotax makes taxes so much easier. I also had a question and was able to talk to a specialist within 1 minute of requesting support. We shared screens and my question was resolved.
Date published: 2023-03-04
Rated 5 out of 5 by from was better last year good and professional have a really good ages that can help and explain any confusion we as a customer have.
Date published: 2023-03-04
Rated 5 out of 5 by from the best the best the best the best the best the best the best the best the best the best the best
Date published: 2023-03-04
Rated 5 out of 5 by from Sean was amazing! I really enjoyed Sean’s help. He was very understanding!
Date published: 2023-03-04
Rated 5 out of 5 by from Filing with TurboTax is Easy and Supportive TurboTax filing is easy and interactive. The program helps to explain tax filing and makes the experience user friendly.
Date published: 2023-03-04
Rated 4 out of 5 by from Been using Turbo Tax for many years, 2022 efile We have been using Turbo Tax for many years. This is the first time to E-file and I mostly like the feature but I ended up paying $60 for something I did not expect or want. I did not want the audit option but felt I was being directed to transmit without paying. Did not like this option.
Date published: 2023-03-04
Rated 4 out of 5 by from Mostly good program, with a few caveats The program generally works well, but there are a few exceptions. Most significantly, the data import feature is problematic in that it either does not import all data from the 1099 forms or requires you to review that data individually after import. Furthermore, the review screen encourages the filer to once again use the direct import function, which is a fatal error because doing so will put the filer into an endless DO loop creating duplicate entries and review requests. The filer instead needs to select a different data entry option, preferably manual, which works well. The program also lacks a clear, workable method of reporting interest income for which no 1099-INT exists. Finally, the medical expense screens and instructions should (1) clearly state that dental insurance premiums are deductible (I had to check the IRS instructions to make that determination) and (2) specify up front that, in computing eligible expenses, the filer must deduct an amount equal to any expense amount that you initially paid, but for which the filer later received reimbursement directly from an insurance company as a result of a claim that you file with the insurer. I assumed that this was the case, but then was confused by the final screen requesting entry of all amounts received directly from the insurance company. Clicking on the information icon revealed that I did not need to complete this screen because I had already deducted the amount in question in making entries in all preceding medical expense categories. This exclusion should be part of the screen itself, not something ferreted out from an information popup.
Date published: 2023-03-04
Rated 5 out of 5 by from fast easy turbo tax is getting faster and easier. will use every year
Date published: 2023-03-04
All TurboTax® Offerings Reviews - Page 7584