TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Alison94 from
User Friendly
Very user friendly, was hesitant to use. We've filled our taxes through a CPA for years and was pleasantly surprised how easy this program is to use.
Date published: 2022-03-29
Rated 5 out of 5 by
The expert from
Turbo Tax is great
This online product combined with expert advice on the phone, was very efficient and worked well. The expert called me 30 minutes after my request. We worked together, I received the help and filed the federal and state tax returns on the same day.
Date published: 2022-03-29
Rated 5 out of 5 by
MadiMT from
Thanks for an easy return
I needed a quick fast way to return and you did it for me!
Date published: 2022-03-29
Rated 2 out of 5 by
SomeGuyNamedRob from
What else were you going to do?
Look, it's Turbo Tax. We are well into "institutional" companies here. They had the forms and applied them correctly, and eventually asked everything I needed. They *did* scare me with a balance that was 60% higher than my final bill for much of the process, and did make it hard to enter unreported numbers on a 1099 (adjusted cost basis for stock trades specifically), but eventually everything turned out well.
Date published: 2022-03-29
Rated 5 out of 5 by
Margaret1000 from
Turbo tax is nice
I would like to have a block to explain my answers or provide amplifying information, per question. Currently there is no such feature.
Date published: 2022-03-29
Rated 4 out of 5 by
PeaceIsNiceTryIt from
a life saver for the most annoying job
I have very complicated taxes. Turbo tax was an efficient, economical way to get them done. Despite taking days and losing hair over it. Why do we do this again? Oh right, the MIC must be kept in business.
Date published: 2022-03-29
Rated 4 out of 5 by
Leopold Butters from
More options this year
The software seemed to be more complicated this year and not very clear and the question being asked. I found myself searching the forums a lot more and finally broke down and did the Full-Service option. I was very pleased with the service that Turbo Tax Full Service gave me but disappointed the software felt like it missed the mark this year. I am not sure if the taxes laws are getting more convoluted or the software was not clear.
Date published: 2022-03-29
Rated 4 out of 5 by
Brett F from
Used Turbo Tax many years
This time I used the app online. The interview worked well. I was disappointed with the price being raised from years past, but the information and support was excellent.
Date published: 2022-03-29
Rated 5 out of 5 by
CF06 from
Turbo Tax made easy
The website was real easy to navigate and use. Would use again.
Date published: 2022-03-29
Rated 5 out of 5 by
Big Cheech from
I love Turbo Tax, have being using it for years
I have being using Turbo Tax for many years and personally I never had any problem. Prepared Taxes for my kids and a friend.
All TurboTax® Offerings Reviews - Page 7582
Date published: 2022-03-29
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Alison94 from
User Friendly
Very user friendly, was hesitant to use. We've filled our taxes through a CPA for years and was pleasantly surprised how easy this program is to use.
Date published: 2022-03-29
Rated 5 out of 5 by
The expert from
Turbo Tax is great
This online product combined with expert advice on the phone, was very efficient and worked well. The expert called me 30 minutes after my request. We worked together, I received the help and filed the federal and state tax returns on the same day.
Date published: 2022-03-29
Rated 5 out of 5 by
MadiMT from
Thanks for an easy return
I needed a quick fast way to return and you did it for me!
Date published: 2022-03-29
Rated 2 out of 5 by
SomeGuyNamedRob from
What else were you going to do?
Look, it's Turbo Tax. We are well into "institutional" companies here. They had the forms and applied them correctly, and eventually asked everything I needed. They *did* scare me with a balance that was 60% higher than my final bill for much of the process, and did make it hard to enter unreported numbers on a 1099 (adjusted cost basis for stock trades specifically), but eventually everything turned out well.
Date published: 2022-03-29
Rated 5 out of 5 by
Margaret1000 from
Turbo tax is nice
I would like to have a block to explain my answers or provide amplifying information, per question. Currently there is no such feature.
Date published: 2022-03-29
Rated 4 out of 5 by
PeaceIsNiceTryIt from
a life saver for the most annoying job
I have very complicated taxes. Turbo tax was an efficient, economical way to get them done. Despite taking days and losing hair over it. Why do we do this again? Oh right, the MIC must be kept in business.
Date published: 2022-03-29
Rated 4 out of 5 by
Leopold Butters from
More options this year
The software seemed to be more complicated this year and not very clear and the question being asked. I found myself searching the forums a lot more and finally broke down and did the Full-Service option. I was very pleased with the service that Turbo Tax Full Service gave me but disappointed the software felt like it missed the mark this year. I am not sure if the taxes laws are getting more convoluted or the software was not clear.
Date published: 2022-03-29
Rated 4 out of 5 by
Brett F from
Used Turbo Tax many years
This time I used the app online. The interview worked well. I was disappointed with the price being raised from years past, but the information and support was excellent.
Date published: 2022-03-29
Rated 5 out of 5 by
CF06 from
Turbo Tax made easy
The website was real easy to navigate and use. Would use again.
Date published: 2022-03-29
Rated 5 out of 5 by
Big Cheech from
I love Turbo Tax, have being using it for years
I have being using Turbo Tax for many years and personally I never had any problem. Prepared Taxes for my kids and a friend.
All TurboTax® Offerings Reviews - Page 7582
Date published: 2022-03-29