TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Great - As Usual! This is probably our 10th year or more using Turbo Tax. It is very easy and they are very helpful. We appreciate it and having the download available with the CD is a real plus.
Date published: 2021-03-06
Rated 5 out of 5 by from worth every cent I've been doing TT for years now. This last iteration was outstanding, so easy to use. Although our taxes aren't really complicated we have one deduction that can be a nightmare. TT breezed through the process. Highly recommend.
Date published: 2021-03-06
Rated 3 out of 5 by from Buggy this year in early March The program was forcing me to defer payment of all my household employee's social security/medicare taxes for some reason. An option for some, I guess, but I didn't want to do it. Only way to fix it was to delete Schedule H and Schedule 3 and fill out Schedule H manually. I also had rounding issues (one place it rounded a number ending with 50 cents up and another place it rounded it down) - again I had to manually enter the numbers to avoid it.
Date published: 2021-03-06
Rated 1 out of 5 by from DISAPPOINTED!!!!!!!!!!! This is my last time using your program! You are manipulative says $0 to file, at the end I had to pay if I wanted my Retirement refund. Then a $40 Fee? All together it cost $160.00 to file when I CHOOSE $0 to file. Will be sharing.
Date published: 2021-03-06
Rated 5 out of 5 by from turbo tax is very useful Turbo tax offers great suggestions when filing a return. almost like a real person helping you file.
Date published: 2021-03-06
Rated 5 out of 5 by from BEVINS USE TURBO TAX It would be nice to be able to do a couple more returns for my family, I have to use turbo tax free which is kind of a pain, but I still use it.
Date published: 2021-03-06
Rated 2 out of 5 by from Trouble getting started, trouble at the end. May not be the fault of TurboTax but my download started but did not finish. When I tried to download again, it would not let me because I had already used my license code. Good thing I still had my old computer with the DVD drive so I could download it there then transfer it over via thumb drive. That's the beginning, the end: I was not given (printed out) the summary sheet and instructions on where to mail the return. Nor was it a part of my saved copies. Very disappointing.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax Is Awesome It was very helpful in recovering my tax information. I didn't have all of my forms the institutions I am aligned with and they gave me a step by step process to recover them online.
Date published: 2021-03-06
Rated 2 out of 5 by from Product is great disappointed with price increase I've been filing my taxes with T.T. for about 8 years. and didn't mind the price, but this year my bill doubled for Turbo Tax services. After speaking with an Agent on chat, I come to find out I somehow agreed to "T.T. Live" - if I knew there was a charge or fee for this nonsense it would have been denied. This "add-on" was added when I began my tax return and according to the agent, I would need to redo my entire return to remove this add-on. During the entire process of filling out my return, this product was nonexistent in the filing. Meaning, this served no purpose, and one would consider it a hidden charge. What am I paying for? $400 to file a tax return, really? Turbo Tax has turned into H&R Block. 2021 is going to be the year I take my business elsewhere. On top of the pandemic, the enormous amounts of financial challenges, I now have $400 less coming to me. Thanks, Intuit
Date published: 2021-03-06
Rated 5 out of 5 by from Return Customer for the past 12 years It makes is much faster to to download information from the previous year. Turbo Tax does a comparison from the previous year so you do not miss a deduction or credit. Has Help Windows that further explain your Tax Return when you need more information.
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 7575
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Great - As Usual! This is probably our 10th year or more using Turbo Tax. It is very easy and they are very helpful. We appreciate it and having the download available with the CD is a real plus.
Date published: 2021-03-06
Rated 5 out of 5 by from worth every cent I've been doing TT for years now. This last iteration was outstanding, so easy to use. Although our taxes aren't really complicated we have one deduction that can be a nightmare. TT breezed through the process. Highly recommend.
Date published: 2021-03-06
Rated 3 out of 5 by from Buggy this year in early March The program was forcing me to defer payment of all my household employee's social security/medicare taxes for some reason. An option for some, I guess, but I didn't want to do it. Only way to fix it was to delete Schedule H and Schedule 3 and fill out Schedule H manually. I also had rounding issues (one place it rounded a number ending with 50 cents up and another place it rounded it down) - again I had to manually enter the numbers to avoid it.
Date published: 2021-03-06
Rated 1 out of 5 by from DISAPPOINTED!!!!!!!!!!! This is my last time using your program! You are manipulative says $0 to file, at the end I had to pay if I wanted my Retirement refund. Then a $40 Fee? All together it cost $160.00 to file when I CHOOSE $0 to file. Will be sharing.
Date published: 2021-03-06
Rated 5 out of 5 by from turbo tax is very useful Turbo tax offers great suggestions when filing a return. almost like a real person helping you file.
Date published: 2021-03-06
Rated 5 out of 5 by from BEVINS USE TURBO TAX It would be nice to be able to do a couple more returns for my family, I have to use turbo tax free which is kind of a pain, but I still use it.
Date published: 2021-03-06
Rated 2 out of 5 by from Trouble getting started, trouble at the end. May not be the fault of TurboTax but my download started but did not finish. When I tried to download again, it would not let me because I had already used my license code. Good thing I still had my old computer with the DVD drive so I could download it there then transfer it over via thumb drive. That's the beginning, the end: I was not given (printed out) the summary sheet and instructions on where to mail the return. Nor was it a part of my saved copies. Very disappointing.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax Is Awesome It was very helpful in recovering my tax information. I didn't have all of my forms the institutions I am aligned with and they gave me a step by step process to recover them online.
Date published: 2021-03-06
Rated 2 out of 5 by from Product is great disappointed with price increase I've been filing my taxes with T.T. for about 8 years. and didn't mind the price, but this year my bill doubled for Turbo Tax services. After speaking with an Agent on chat, I come to find out I somehow agreed to "T.T. Live" - if I knew there was a charge or fee for this nonsense it would have been denied. This "add-on" was added when I began my tax return and according to the agent, I would need to redo my entire return to remove this add-on. During the entire process of filling out my return, this product was nonexistent in the filing. Meaning, this served no purpose, and one would consider it a hidden charge. What am I paying for? $400 to file a tax return, really? Turbo Tax has turned into H&R Block. 2021 is going to be the year I take my business elsewhere. On top of the pandemic, the enormous amounts of financial challenges, I now have $400 less coming to me. Thanks, Intuit
Date published: 2021-03-06
Rated 5 out of 5 by from Return Customer for the past 12 years It makes is much faster to to download information from the previous year. Turbo Tax does a comparison from the previous year so you do not miss a deduction or credit. Has Help Windows that further explain your Tax Return when you need more information.
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 7575