TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TURBOW TAX AWESOME! Turbo Tax Live help was very helpful and coach me through without any problem
Date published: 2022-04-19
Rated 1 out of 5 by from Was great but State version lacking (CA) State version (CA) is confusing especially for less common (but not unusual) items like selling vacation home. TurboTax is USELESS for guiding and many online suggestions, even by "experts" are wrong.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is awesome! always easy to use. live chat available if I have questions.
Date published: 2022-04-19
Rated 1 out of 5 by from Not So Free!!! After going over my taxes twice!!! I started my refund with the free edition then when it came to submit I had to pay $108!! What for? I never had to pay and it did not even give me information as to why I was getting charged. All it kept saying is that I need a professional tax associate to review my stuff because of my problem?!! So infuriating! Once I paid (didn't want to do it for the 3rd time) they still didn't tell me my problem. Here take my money and don't tell me what's wrong!
Date published: 2022-04-19
Rated 5 out of 5 by from a nice break from the chaos of pandemic. It made dealing with a forgiven ppp loan, unemployment, as well as self employment income, seem like a piece of cake.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is the best! It was very easy and I will do it again next year.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is awesome I really enjoy the easy lay out. Also, the tik-toks will the Roller Skating are great what a fun creative way to get people to do their taxes.
Date published: 2022-04-19
Rated 5 out of 5 by from Great!! Great Experience. Very easy. I used it and it was easy to navigate.
Date published: 2022-04-19
Rated 5 out of 5 by from Every step and question was simplified. I had no difficulties, and the process was simplified and informative
Date published: 2022-04-19
Rated 4 out of 5 by from Good Fine except for the forced upgrade for HSA and the continual harassment for my phone number.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 7574
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBOW TAX AWESOME! Turbo Tax Live help was very helpful and coach me through without any problem
Date published: 2022-04-19
Rated 1 out of 5 by from Was great but State version lacking (CA) State version (CA) is confusing especially for less common (but not unusual) items like selling vacation home. TurboTax is USELESS for guiding and many online suggestions, even by "experts" are wrong.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is awesome! always easy to use. live chat available if I have questions.
Date published: 2022-04-19
Rated 1 out of 5 by from Not So Free!!! After going over my taxes twice!!! I started my refund with the free edition then when it came to submit I had to pay $108!! What for? I never had to pay and it did not even give me information as to why I was getting charged. All it kept saying is that I need a professional tax associate to review my stuff because of my problem?!! So infuriating! Once I paid (didn't want to do it for the 3rd time) they still didn't tell me my problem. Here take my money and don't tell me what's wrong!
Date published: 2022-04-19
Rated 5 out of 5 by from a nice break from the chaos of pandemic. It made dealing with a forgiven ppp loan, unemployment, as well as self employment income, seem like a piece of cake.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is the best! It was very easy and I will do it again next year.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is awesome I really enjoy the easy lay out. Also, the tik-toks will the Roller Skating are great what a fun creative way to get people to do their taxes.
Date published: 2022-04-19
Rated 5 out of 5 by from Great!! Great Experience. Very easy. I used it and it was easy to navigate.
Date published: 2022-04-19
Rated 5 out of 5 by from Every step and question was simplified. I had no difficulties, and the process was simplified and informative
Date published: 2022-04-19
Rated 4 out of 5 by from Good Fine except for the forced upgrade for HSA and the continual harassment for my phone number.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 7574