TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
msvonie from
TURBOW TAX AWESOME!
Turbo Tax Live help was very helpful and coach me through without any problem
Date published: 2022-04-19
Rated 1 out of 5 by
JerrySinCA from
Was great but State version lacking (CA)
State version (CA) is confusing especially for less common (but not unusual) items like selling vacation home. TurboTax is USELESS for guiding and many online suggestions, even by "experts" are wrong.
Date published: 2022-04-19
Rated 5 out of 5 by
mlo37 from
Turbo Tax is awesome!
always easy to use. live chat available if I have questions.
Date published: 2022-04-19
Rated 1 out of 5 by
Josie Jay from
Not So Free!!!
After going over my taxes twice!!! I started my refund with the free edition then when it came to submit I had to pay $108!! What for? I never had to pay and it did not even give me information as to why I was getting charged. All it kept saying is that I need a professional tax associate to review my stuff because of my problem?!! So infuriating! Once I paid (didn't want to do it for the 3rd time) they still didn't tell me my problem. Here take my money and don't tell me what's wrong!
Date published: 2022-04-19
Rated 5 out of 5 by
handymanx1 from
a nice break from the chaos of pandemic.
It made dealing with a forgiven ppp loan, unemployment, as well as self employment income, seem like a piece of cake.
Date published: 2022-04-19
Rated 5 out of 5 by
Msnjm63 from
Turbo Tax is the best!
It was very easy and I will do it again next year.
Date published: 2022-04-19
Rated 5 out of 5 by
CaliTee from
Turbo Tax is awesome
I really enjoy the easy lay out. Also, the tik-toks will the Roller Skating are great what a fun creative way to get people to do their taxes.
Date published: 2022-04-19
Rated 5 out of 5 by
SUP13492 from
Great!!
Great Experience. Very easy. I used it and it was easy to navigate.
Date published: 2022-04-19
Rated 5 out of 5 by
Unon from
Every step and question was simplified.
I had no difficulties, and the process was simplified and informative
Date published: 2022-04-19
Rated 4 out of 5 by
john5083 from
Good
Fine except for the forced upgrade for HSA and the continual harassment for my phone number.
All TurboTax® Offerings Reviews - Page 7574
Date published: 2022-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
msvonie from
TURBOW TAX AWESOME!
Turbo Tax Live help was very helpful and coach me through without any problem
Date published: 2022-04-19
Rated 1 out of 5 by
JerrySinCA from
Was great but State version lacking (CA)
State version (CA) is confusing especially for less common (but not unusual) items like selling vacation home. TurboTax is USELESS for guiding and many online suggestions, even by "experts" are wrong.
Date published: 2022-04-19
Rated 5 out of 5 by
mlo37 from
Turbo Tax is awesome!
always easy to use. live chat available if I have questions.
Date published: 2022-04-19
Rated 1 out of 5 by
Josie Jay from
Not So Free!!!
After going over my taxes twice!!! I started my refund with the free edition then when it came to submit I had to pay $108!! What for? I never had to pay and it did not even give me information as to why I was getting charged. All it kept saying is that I need a professional tax associate to review my stuff because of my problem?!! So infuriating! Once I paid (didn't want to do it for the 3rd time) they still didn't tell me my problem. Here take my money and don't tell me what's wrong!
Date published: 2022-04-19
Rated 5 out of 5 by
handymanx1 from
a nice break from the chaos of pandemic.
It made dealing with a forgiven ppp loan, unemployment, as well as self employment income, seem like a piece of cake.
Date published: 2022-04-19
Rated 5 out of 5 by
Msnjm63 from
Turbo Tax is the best!
It was very easy and I will do it again next year.
Date published: 2022-04-19
Rated 5 out of 5 by
CaliTee from
Turbo Tax is awesome
I really enjoy the easy lay out. Also, the tik-toks will the Roller Skating are great what a fun creative way to get people to do their taxes.
Date published: 2022-04-19
Rated 5 out of 5 by
SUP13492 from
Great!!
Great Experience. Very easy. I used it and it was easy to navigate.
Date published: 2022-04-19
Rated 5 out of 5 by
Unon from
Every step and question was simplified.
I had no difficulties, and the process was simplified and informative
Date published: 2022-04-19
Rated 4 out of 5 by
john5083 from
Good
Fine except for the forced upgrade for HSA and the continual harassment for my phone number.
All TurboTax® Offerings Reviews - Page 7574
Date published: 2022-04-19