TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281613 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from wicked easy first timer ,was so easy ,very comfortable doing it
Date published: 2021-05-17
Rated 5 out of 5 by from Made it very easy Waiting for the last weekend to file was very stressful. Turbo tax made it easy. I just gathered all my documents and answered the questions. The software guide me through it all.
Date published: 2021-05-17
Rated 1 out of 5 by from Too expensive I am a student who made less than $5,000 last year and could not get in touch with TurboTax to see why they were charging me nearly $300 in filing fees for a simple return. They didn't last year and I was surprised to learn of it this year. I didn't have time to transfer everything to a new service and timely file. So, congrats TT, you got my money this year, but have lost a potential life time customer.
Date published: 2021-05-17
Rated 4 out of 5 by from It's so easy The follow the steps concept is thorough and easy to use. Covers all scenarios.
Date published: 2021-05-17
Rated 2 out of 5 by from State Tax was incorrect I could tell the State tax return was being done incorrectly, but I could not find a link to manually adjust. Turbo Tax Help is non-existent,,,,all phone calls are met by machine....poor customer service
Date published: 2021-05-17
Rated 4 out of 5 by from EXCELLENT PRODUCT BUT NEEDS SOME ADJUSTMENTS As I said, excellent product but it needs some tweaks. Nothing major, but little things like scrolling for the state abb. instead of allowing for direct entering, little things, nothing major. Overall extremely easy to use
Date published: 2021-05-17
Rated 4 out of 5 by from like it a lot some areas still take me a while though I've been using TT for years...
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome Great, all was good. Expert Rating - if you engaged with a TurboTax Live Expert, please rate the experience.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy Easy to file and to calculate, wish taxes were simpler
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Makes Things Easy As you step through the process of filing your taxes, things are explained clearly and completely.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 758
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from wicked easy first timer ,was so easy ,very comfortable doing it
Date published: 2021-05-17
Rated 5 out of 5 by from Made it very easy Waiting for the last weekend to file was very stressful. Turbo tax made it easy. I just gathered all my documents and answered the questions. The software guide me through it all.
Date published: 2021-05-17
Rated 1 out of 5 by from Too expensive I am a student who made less than $5,000 last year and could not get in touch with TurboTax to see why they were charging me nearly $300 in filing fees for a simple return. They didn't last year and I was surprised to learn of it this year. I didn't have time to transfer everything to a new service and timely file. So, congrats TT, you got my money this year, but have lost a potential life time customer.
Date published: 2021-05-17
Rated 4 out of 5 by from It's so easy The follow the steps concept is thorough and easy to use. Covers all scenarios.
Date published: 2021-05-17
Rated 2 out of 5 by from State Tax was incorrect I could tell the State tax return was being done incorrectly, but I could not find a link to manually adjust. Turbo Tax Help is non-existent,,,,all phone calls are met by machine....poor customer service
Date published: 2021-05-17
Rated 4 out of 5 by from EXCELLENT PRODUCT BUT NEEDS SOME ADJUSTMENTS As I said, excellent product but it needs some tweaks. Nothing major, but little things like scrolling for the state abb. instead of allowing for direct entering, little things, nothing major. Overall extremely easy to use
Date published: 2021-05-17
Rated 4 out of 5 by from like it a lot some areas still take me a while though I've been using TT for years...
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome Great, all was good. Expert Rating - if you engaged with a TurboTax Live Expert, please rate the experience.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy Easy to file and to calculate, wish taxes were simpler
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Makes Things Easy As you step through the process of filing your taxes, things are explained clearly and completely.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 758