TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from So easy I've used Turbo Tax for 7 years. Every time I file it's quick and easy!
Date published: 2022-04-02
Rated 3 out of 5 by from Turbo Tax Business - Good, Needs Improvement I have used TurboTax Personal for over 20 years, and the Business version for a trust for the last several years. This year I found my first significant defect in Turbo Tax in the Business edition in the Colorado form 105 calculations. Fortunately I was able to work around this by modifying lines in the Federal return to get a proper Colorado return, then going back and filling in the Federal 1041 properly. The Business version is lacking in some areas compared to the Personal editions. There is no provision to import documents from financial institutions, which is a major missing piece. Some more advanced options for dealing with bond information that are present in the Personal editions need to be entered as workarounds in the business version (such as OID and other amortized items). This area also needs improvement.
Date published: 2022-04-02
Rated 4 out of 5 by from taxes are never easy but turbo tax got us through We hate doinng taxes and paperwork but it has to be done. Turbo Tax lets us do it at home where all our files are. It explains most things pretty well. For our first experience doing business taxes I would say it went better than expected.
Date published: 2022-04-02
Rated 5 out of 5 by from A Great, Easy to use and Informative site What an easy to use and informative site to use for tax preparation! I have been using Turbo Tax for 8 years and will continue. Every aspect of the tax form is very specific with explanations in every area if needed.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax is Awesome Linda was knowledgable and worked in a prompt manner on my return and reached out when there were questions. Entire process was smooth.
Date published: 2022-04-02
Rated 5 out of 5 by from TURBOTAXISFAST I REALLY LIKE TURBOTAX, IT IS FAST AND DOES A GREAT JOB
Date published: 2022-04-02
Rated 3 out of 5 by from Never credited for money paid to e-file State I paid Intuit to have my state taxes e-filed but the filing was rejected and I had to pay state taxes by mail. I have not yet been refunded the money paid to Intuit.
Date published: 2022-04-02
Rated 5 out of 5 by from EASY PROGRAM WE HAVE USED TURBO TAX FOR OVER FORTY YEARS AND FIND IT VERY SIMPLE TO USE. WE HAVE NEVER HAD AN ERROR OR CALL BACK FROM THE IRS
Date published: 2022-04-02
Rated 4 out of 5 by from Awesome System was easy to use. Seamless and quick filing.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax Deluxe - CD I've used Turbo Tax for a number of years now, I always use the guide me thru feature. It takes my wife and I about two and a half hours to get thru it, but is well worth the time!
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 7564
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from So easy I've used Turbo Tax for 7 years. Every time I file it's quick and easy!
Date published: 2022-04-02
Rated 3 out of 5 by from Turbo Tax Business - Good, Needs Improvement I have used TurboTax Personal for over 20 years, and the Business version for a trust for the last several years. This year I found my first significant defect in Turbo Tax in the Business edition in the Colorado form 105 calculations. Fortunately I was able to work around this by modifying lines in the Federal return to get a proper Colorado return, then going back and filling in the Federal 1041 properly. The Business version is lacking in some areas compared to the Personal editions. There is no provision to import documents from financial institutions, which is a major missing piece. Some more advanced options for dealing with bond information that are present in the Personal editions need to be entered as workarounds in the business version (such as OID and other amortized items). This area also needs improvement.
Date published: 2022-04-02
Rated 4 out of 5 by from taxes are never easy but turbo tax got us through We hate doinng taxes and paperwork but it has to be done. Turbo Tax lets us do it at home where all our files are. It explains most things pretty well. For our first experience doing business taxes I would say it went better than expected.
Date published: 2022-04-02
Rated 5 out of 5 by from A Great, Easy to use and Informative site What an easy to use and informative site to use for tax preparation! I have been using Turbo Tax for 8 years and will continue. Every aspect of the tax form is very specific with explanations in every area if needed.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax is Awesome Linda was knowledgable and worked in a prompt manner on my return and reached out when there were questions. Entire process was smooth.
Date published: 2022-04-02
Rated 5 out of 5 by from TURBOTAXISFAST I REALLY LIKE TURBOTAX, IT IS FAST AND DOES A GREAT JOB
Date published: 2022-04-02
Rated 3 out of 5 by from Never credited for money paid to e-file State I paid Intuit to have my state taxes e-filed but the filing was rejected and I had to pay state taxes by mail. I have not yet been refunded the money paid to Intuit.
Date published: 2022-04-02
Rated 5 out of 5 by from EASY PROGRAM WE HAVE USED TURBO TAX FOR OVER FORTY YEARS AND FIND IT VERY SIMPLE TO USE. WE HAVE NEVER HAD AN ERROR OR CALL BACK FROM THE IRS
Date published: 2022-04-02
Rated 4 out of 5 by from Awesome System was easy to use. Seamless and quick filing.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax Deluxe - CD I've used Turbo Tax for a number of years now, I always use the guide me thru feature. It takes my wife and I about two and a half hours to get thru it, but is well worth the time!
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 7564