TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281613 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy to follow Very easy to use. However, the fees were a little higher than I liked.
Date published: 2021-03-08
Rated 5 out of 5 by from Noticeable improvements in ease of use f Turbo Tax Business seems to have improved in ease of use from previous years. I have used this software for about 20 plus years and highly recommend it.
Date published: 2021-03-08
Rated 5 out of 5 by from Very Convenient and efficient Absolutely love and depend on your product. I'm very satisfied. Two thoughts about my experience: 1) At the beginning of the process there was a chance to import documents. I tried this and all import attempts failed. I panicked a bit but during the step by step income/deduction process these same documents imported perfectly. 2) OK I'm lazy. When entering my healthcare plan payments (fed and state) you have to enter the three items for each of the 12 months. Since the payments and credits are identical each month that's a bunch of copy paste. How about a "same each month" option? Overall you truly are a great service. Absolutely necessary for my tax preparation.
Date published: 2021-03-08
Rated 5 out of 5 by from I like TurboTax I have used Turbo Tax for many years and have never had an issue with the software, very easy and straight forward to use.
Date published: 2021-03-08
Rated 5 out of 5 by from Easy and fast I love it it was easy and fast I will Be doing my taxes the same way next year
Date published: 2021-03-08
Rated 5 out of 5 by from Turbotax makes filing taxes a breeze What's nice is turbotax has helpful information ready to answer any questions you have, and if you have a question that you can't find the answer to on the website, the turbotax forums probably have it.
Date published: 2021-03-08
Rated 5 out of 5 by from My 1st time Wow, this was my first returned that I completed and I'm happy of the outcome . Once I completed the return I had some doubts whether if I did it right, so at the end I made an appointment with an Turbo tax Live Expert her name was Kayla . She help me to make sure that I did my return correctly . I can't tell you how I feel right now . Thank you Turbo Tax I will see you next year.
Date published: 2021-03-08
Rated 5 out of 5 by from 2nd Gen User! Has never failed our family! They've made it easily accessible with pop ups that provide info, optional phone appointments and the messanger located at the bottom right for a quick q&a. Ive been using Turbotax since I was 18 thanks to my parents who've shown me how easy it is just to file this way. Its an easy-going program that makes doing your taxes a breeze.
Date published: 2021-03-08
Rated 5 out of 5 by from Easy Easy fast convenient easy fast convenient Easy Fast
Date published: 2021-03-08
Rated 5 out of 5 by from Super easy for first time filer This is the first time filing my taxes, and I was worried about having to file in two states. However, this process was super simple and reduced my anxiety about filing taxes!
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7560
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to follow Very easy to use. However, the fees were a little higher than I liked.
Date published: 2021-03-08
Rated 5 out of 5 by from Noticeable improvements in ease of use f Turbo Tax Business seems to have improved in ease of use from previous years. I have used this software for about 20 plus years and highly recommend it.
Date published: 2021-03-08
Rated 5 out of 5 by from Very Convenient and efficient Absolutely love and depend on your product. I'm very satisfied. Two thoughts about my experience: 1) At the beginning of the process there was a chance to import documents. I tried this and all import attempts failed. I panicked a bit but during the step by step income/deduction process these same documents imported perfectly. 2) OK I'm lazy. When entering my healthcare plan payments (fed and state) you have to enter the three items for each of the 12 months. Since the payments and credits are identical each month that's a bunch of copy paste. How about a "same each month" option? Overall you truly are a great service. Absolutely necessary for my tax preparation.
Date published: 2021-03-08
Rated 5 out of 5 by from I like TurboTax I have used Turbo Tax for many years and have never had an issue with the software, very easy and straight forward to use.
Date published: 2021-03-08
Rated 5 out of 5 by from Easy and fast I love it it was easy and fast I will Be doing my taxes the same way next year
Date published: 2021-03-08
Rated 5 out of 5 by from Turbotax makes filing taxes a breeze What's nice is turbotax has helpful information ready to answer any questions you have, and if you have a question that you can't find the answer to on the website, the turbotax forums probably have it.
Date published: 2021-03-08
Rated 5 out of 5 by from My 1st time Wow, this was my first returned that I completed and I'm happy of the outcome . Once I completed the return I had some doubts whether if I did it right, so at the end I made an appointment with an Turbo tax Live Expert her name was Kayla . She help me to make sure that I did my return correctly . I can't tell you how I feel right now . Thank you Turbo Tax I will see you next year.
Date published: 2021-03-08
Rated 5 out of 5 by from 2nd Gen User! Has never failed our family! They've made it easily accessible with pop ups that provide info, optional phone appointments and the messanger located at the bottom right for a quick q&a. Ive been using Turbotax since I was 18 thanks to my parents who've shown me how easy it is just to file this way. Its an easy-going program that makes doing your taxes a breeze.
Date published: 2021-03-08
Rated 5 out of 5 by from Easy Easy fast convenient easy fast convenient Easy Fast
Date published: 2021-03-08
Rated 5 out of 5 by from Super easy for first time filer This is the first time filing my taxes, and I was worried about having to file in two states. However, this process was super simple and reduced my anxiety about filing taxes!
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7560