TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Poppy0417 from
Very nice product!
Very easy to use. Good instructions. I have used this for many years and have never had any problems.
Date published: 2022-02-24
Rated 5 out of 5 by
pretty kitt from
awesome
it helped me what i needed to know and saved me money
Date published: 2022-02-24
Rated 3 out of 5 by
boptom from
Turbo Tax Proved to Confusing
This was our first time using Turbo Tax and it may be our last. When it came time to close out I was locked into a screen for Kredit Karma and was forced to pay $168 to conclude the experience. Shortly after filing the returns electronically I got a message that both returns (state and federal) had been rejected because they did not accurately reflect my wife's AGI. Since I took the number straight off my 2020 return I was stymied so I used the expert. Instead of an "expert" I got a series of "FAQ's" that finally said I would be better off filing by mail, which I have decided to do.
Date published: 2022-02-24
Rated 5 out of 5 by
TonyfrBullcity from
TurboTax is the Greatest. Wish I knew abt long ago
Didn’t engage with live expert. It was very easy for me that I didn’t have to
Date published: 2022-02-24
Rated 5 out of 5 by
ang1980 from
what easy
first time using but very pleased, would use this again
Date published: 2022-02-24
Rated 5 out of 5 by
null from
Turbo Tax is great.
TurboTax is great, did not have any hidden fees; helped me every step of the way. Always ready to assist if needed.
Date published: 2022-02-24
Rated 5 out of 5 by
Tree 76708 from
Love TurboTax
As a former paid tax preparer Turbo Tax is by far the most user friendly product online. I have use it for 6 years and recommend it to anyone who asks.
Date published: 2022-02-24
Rated 5 out of 5 by
smirkkat from
Easy Peasy
Turbo Tax makes filing taxes a smooth process11111
Date published: 2022-02-24
Rated 5 out of 5 by
SOreillyG from
TurboTax is easy to use!
I enjoy using Turbo Tax because it is easy to use and I can do my taxes from home. I don't have a lot of things to file so it is a quick and easy process!
Date published: 2022-02-24
Rated 2 out of 5 by
Kryn316 from
Outrageous Fees
Unable to downgrade to free version because of a required contribution. Doubling the charge when deducting the fee from the return is outrageous.
All TurboTax® Offerings Reviews - Page 7557
Date published: 2022-02-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Poppy0417 from
Very nice product!
Very easy to use. Good instructions. I have used this for many years and have never had any problems.
Date published: 2022-02-24
Rated 5 out of 5 by
pretty kitt from
awesome
it helped me what i needed to know and saved me money
Date published: 2022-02-24
Rated 3 out of 5 by
boptom from
Turbo Tax Proved to Confusing
This was our first time using Turbo Tax and it may be our last. When it came time to close out I was locked into a screen for Kredit Karma and was forced to pay $168 to conclude the experience. Shortly after filing the returns electronically I got a message that both returns (state and federal) had been rejected because they did not accurately reflect my wife's AGI. Since I took the number straight off my 2020 return I was stymied so I used the expert. Instead of an "expert" I got a series of "FAQ's" that finally said I would be better off filing by mail, which I have decided to do.
Date published: 2022-02-24
Rated 5 out of 5 by
TonyfrBullcity from
TurboTax is the Greatest. Wish I knew abt long ago
Didn’t engage with live expert. It was very easy for me that I didn’t have to
Date published: 2022-02-24
Rated 5 out of 5 by
ang1980 from
what easy
first time using but very pleased, would use this again
Date published: 2022-02-24
Rated 5 out of 5 by
null from
Turbo Tax is great.
TurboTax is great, did not have any hidden fees; helped me every step of the way. Always ready to assist if needed.
Date published: 2022-02-24
Rated 5 out of 5 by
Tree 76708 from
Love TurboTax
As a former paid tax preparer Turbo Tax is by far the most user friendly product online. I have use it for 6 years and recommend it to anyone who asks.
Date published: 2022-02-24
Rated 5 out of 5 by
smirkkat from
Easy Peasy
Turbo Tax makes filing taxes a smooth process11111
Date published: 2022-02-24
Rated 5 out of 5 by
SOreillyG from
TurboTax is easy to use!
I enjoy using Turbo Tax because it is easy to use and I can do my taxes from home. I don't have a lot of things to file so it is a quick and easy process!
Date published: 2022-02-24
Rated 2 out of 5 by
Kryn316 from
Outrageous Fees
Unable to downgrade to free version because of a required contribution. Doubling the charge when deducting the fee from the return is outrageous.
All TurboTax® Offerings Reviews - Page 7557
Date published: 2022-02-24