TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 1 out of 5 by
TT needs help from
Buggy Software
The "prepare to be amazed" auto-transfer of info from your banking institution DOESN'T WORK. And the software makes all kinds of assumptions THAT ARE WRONG and cannot be fixed. I spent hours today trying to do a relatively simple tax return, plus another 40 minutes on the line with a very, very nice customer service rep who also couldn't fix the problems. We ended up having to trash an entire form and start over manually entering all the information again. Am I amazed? NOT AT ALL.
Date published: 2023-03-04
Rated 4 out of 5 by
little bear large from
good but getting expensive
you still need to know what you are doing and able to do some research
Date published: 2023-03-04
Rated 5 out of 5 by
brogan farm from
turbo is great
Turbo tax is easy to use and very informative. and helpfull.
Date published: 2023-03-04
Rated 5 out of 5 by
STRATHBOGIE from
TURBO TAX IS AWESOME
MY EXPERIENCE WITH TURBO TAX WAS ALWAYS PLEASANT AND ACCURATE
Date published: 2023-03-04
Rated 5 out of 5 by
Tex pete from
Very good
The way to use it was easy. Just follow the instructions. U can pause to check w2 forms to check all the info. this software gives u the Itemized and standard methods to compare.
Date published: 2023-03-04
Rated 5 out of 5 by
flynn519 from
Great Customer serivce!!
Ease of program and great customer service if you need it! Love that it saves all my information from previous years too!!
Date published: 2023-03-04
Rated 4 out of 5 by
No Nick Name 100 from
Long time Turbo Tax User
After nearly 20 years of using TurboTax the ease of use is better, though when "starting where you left off" while re-logging on did not really go to the same place. While really happy with the results constantly slogging through the ads to upgrade to a more expensive version was a bit much.
Date published: 2023-03-04
Rated 5 out of 5 by
Carlos A 1207 from
Grest
Perfect performance and professional service. 10/10
Date published: 2023-03-04
Rated 5 out of 5 by
Dr Commish from
TurboTax Never Disappoints
I've been using TurboTax for a long time now and each year's product keeps getting better. Keep it up!
Date published: 2023-03-04
Rated 5 out of 5 by
yodonking from
i love turbo taxes
very helpful great service great customer service get money back fast
All TurboTax® Offerings Reviews - Page 7557
Date published: 2023-03-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
TT needs help from
Buggy Software
The "prepare to be amazed" auto-transfer of info from your banking institution DOESN'T WORK. And the software makes all kinds of assumptions THAT ARE WRONG and cannot be fixed. I spent hours today trying to do a relatively simple tax return, plus another 40 minutes on the line with a very, very nice customer service rep who also couldn't fix the problems. We ended up having to trash an entire form and start over manually entering all the information again. Am I amazed? NOT AT ALL.
Date published: 2023-03-04
Rated 4 out of 5 by
little bear large from
good but getting expensive
you still need to know what you are doing and able to do some research
Date published: 2023-03-04
Rated 5 out of 5 by
brogan farm from
turbo is great
Turbo tax is easy to use and very informative. and helpfull.
Date published: 2023-03-04
Rated 5 out of 5 by
STRATHBOGIE from
TURBO TAX IS AWESOME
MY EXPERIENCE WITH TURBO TAX WAS ALWAYS PLEASANT AND ACCURATE
Date published: 2023-03-04
Rated 5 out of 5 by
Tex pete from
Very good
The way to use it was easy. Just follow the instructions. U can pause to check w2 forms to check all the info. this software gives u the Itemized and standard methods to compare.
Date published: 2023-03-04
Rated 5 out of 5 by
flynn519 from
Great Customer serivce!!
Ease of program and great customer service if you need it! Love that it saves all my information from previous years too!!
Date published: 2023-03-04
Rated 4 out of 5 by
No Nick Name 100 from
Long time Turbo Tax User
After nearly 20 years of using TurboTax the ease of use is better, though when "starting where you left off" while re-logging on did not really go to the same place. While really happy with the results constantly slogging through the ads to upgrade to a more expensive version was a bit much.
Date published: 2023-03-04
Rated 5 out of 5 by
Carlos A 1207 from
Grest
Perfect performance and professional service. 10/10
Date published: 2023-03-04
Rated 5 out of 5 by
Dr Commish from
TurboTax Never Disappoints
I've been using TurboTax for a long time now and each year's product keeps getting better. Keep it up!
Date published: 2023-03-04
Rated 5 out of 5 by
yodonking from
i love turbo taxes
very helpful great service great customer service get money back fast
All TurboTax® Offerings Reviews - Page 7557
Date published: 2023-03-04