TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Pretty Good Software There are some spots that could probably be better, but the overall product was less confusing than previous years, hence improvement.
Date published: 2023-02-17
Rated 5 out of 5 by from Their professionals make it so much easier Ray is a great person and was knowledgeable, helpful, patient, and understanding. How can I make sure I have him next year? 😉
Date published: 2023-02-17
Rated 3 out of 5 by from Could have been better pricing Thought the Right would be less there is free e file anymore what a shane tried to do my sons taxes wafted to charge what he'd be getting back made no sense
Date published: 2023-02-17
Rated 5 out of 5 by from quick and easy to use! had an easy time doing my taxes while watching a movie, Turbo Tax makes it super easy! Thank you!
Date published: 2023-02-17
Rated 5 out of 5 by from Love TurboTax Been using TurboTax for years, love how easy and simple it is to use. This year was great because they had the software to download the W-2 info so I didn't have to type in every number.
Date published: 2023-02-17
Rated 5 out of 5 by from Easy to use, and great assistance Tracy was helpful, knowledgeable and answered all my questions and helped me correct my taxes. I can now rest easy knowing that my taxes are completely done.
Date published: 2023-02-17
Rated 5 out of 5 by from Awesome experience This is my first time, and it was easier than I thought. I am glad I wasn't locked out every few minutes.
Date published: 2023-02-17
Rated 4 out of 5 by from great good but now paid more to file tax return, was free a couple years ago
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo Tax is user friendly Turbo Tax is user friendly. I appreciate the helpful tips and links on how to find the values I needed to enter or explanation of what was being asked to enter.
Date published: 2023-02-17
Rated 1 out of 5 by from Fees and Product Garbage The program forced me to pay a fee because it thought I needed an additional form when I did not. I checked tax codes, IRS statements and other resources everything said I should only need a 1040. When I asked for a refund on those fees, turbo tax said no because, "Printing or e-filing your return ... requires [you] to pay or register for the services, and the fee is non-refundable." I never printed nor e filed therefore I should be able to get those fees back. The reasoning given to me is fancy words for if you pay it, they are not giving anything back. Stop advertising free when you won't honor it TurboTax.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 7556
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Pretty Good Software There are some spots that could probably be better, but the overall product was less confusing than previous years, hence improvement.
Date published: 2023-02-17
Rated 5 out of 5 by from Their professionals make it so much easier Ray is a great person and was knowledgeable, helpful, patient, and understanding. How can I make sure I have him next year? 😉
Date published: 2023-02-17
Rated 3 out of 5 by from Could have been better pricing Thought the Right would be less there is free e file anymore what a shane tried to do my sons taxes wafted to charge what he'd be getting back made no sense
Date published: 2023-02-17
Rated 5 out of 5 by from quick and easy to use! had an easy time doing my taxes while watching a movie, Turbo Tax makes it super easy! Thank you!
Date published: 2023-02-17
Rated 5 out of 5 by from Love TurboTax Been using TurboTax for years, love how easy and simple it is to use. This year was great because they had the software to download the W-2 info so I didn't have to type in every number.
Date published: 2023-02-17
Rated 5 out of 5 by from Easy to use, and great assistance Tracy was helpful, knowledgeable and answered all my questions and helped me correct my taxes. I can now rest easy knowing that my taxes are completely done.
Date published: 2023-02-17
Rated 5 out of 5 by from Awesome experience This is my first time, and it was easier than I thought. I am glad I wasn't locked out every few minutes.
Date published: 2023-02-17
Rated 4 out of 5 by from great good but now paid more to file tax return, was free a couple years ago
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo Tax is user friendly Turbo Tax is user friendly. I appreciate the helpful tips and links on how to find the values I needed to enter or explanation of what was being asked to enter.
Date published: 2023-02-17
Rated 1 out of 5 by from Fees and Product Garbage The program forced me to pay a fee because it thought I needed an additional form when I did not. I checked tax codes, IRS statements and other resources everything said I should only need a 1040. When I asked for a refund on those fees, turbo tax said no because, "Printing or e-filing your return ... requires [you] to pay or register for the services, and the fee is non-refundable." I never printed nor e filed therefore I should be able to get those fees back. The reasoning given to me is fancy words for if you pay it, they are not giving anything back. Stop advertising free when you won't honor it TurboTax.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 7556