TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from crappy charging me to use my own money to pay to file!!!!!
Date published: 2021-02-27
Rated 5 out of 5 by from Great Product I have used TurboTax for years. It's format is very user friendly, and the Help buttons answer a lot of questions that I may have. It is also nice to know that professional help is available if I need it.
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome. Great program and easy to use. Have used Turbo Tax for the last five years.
Date published: 2021-02-27
Rated 3 out of 5 by from Usually Reliable Turbo Tax is usually easy to complete the questions and makes tax filing a breeze. This year, however, it was repetitive in asking the same questions over and over and not keeping what I had just filled in. It also required me to fill in the information on the actual tax forms which it has never had me do in the 9 years or so I've used Turbo Tax. The information it wanted was not always clear and was very frustrating.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax makes filing taxes easier Turbo Tax provides easy-to-use software that simplifies filing taxes.
Date published: 2021-02-27
Rated 5 out of 5 by from No Paper!!! Fast & Easy, Turbo Tax makes it easy, fast and Convenient
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax not a bad program A few issues with this year with different flags coming up that did not apply to my return. Overall not a bad program easier this year to navigate however unable to see the actual 1040 forms etc. until you pay. I helped free filers and could see everything obviously because its free. Should be the same with those of us actually paying. The chat assistant, ask a question was not working at all kept coming up with looks like your amended your tax return which was not the case so extremely frustrating when wanting clarification. Would still recommend I helped several individuals this year file free returns and it nice to help others for free and not be stuck to the computer for hours doing so.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax personnel - great Carisa the tax expert that I spoke with was very personable and really knew what she was talking about. She really made a not so nice task pleasant.
Date published: 2021-02-27
Rated 5 out of 5 by from Simple Return Very easy to fill in and understand. Questions are easily explained and offers real time expertise if required.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is simple Always pretty easy.. My big issue - I use Schedule E every year. I wish it was simple and easy to find and pull up. If I use it every year, it should be part of my return and I'm not searching for it for 2 days.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 7547
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from crappy charging me to use my own money to pay to file!!!!!
Date published: 2021-02-27
Rated 5 out of 5 by from Great Product I have used TurboTax for years. It's format is very user friendly, and the Help buttons answer a lot of questions that I may have. It is also nice to know that professional help is available if I need it.
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome. Great program and easy to use. Have used Turbo Tax for the last five years.
Date published: 2021-02-27
Rated 3 out of 5 by from Usually Reliable Turbo Tax is usually easy to complete the questions and makes tax filing a breeze. This year, however, it was repetitive in asking the same questions over and over and not keeping what I had just filled in. It also required me to fill in the information on the actual tax forms which it has never had me do in the 9 years or so I've used Turbo Tax. The information it wanted was not always clear and was very frustrating.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax makes filing taxes easier Turbo Tax provides easy-to-use software that simplifies filing taxes.
Date published: 2021-02-27
Rated 5 out of 5 by from No Paper!!! Fast & Easy, Turbo Tax makes it easy, fast and Convenient
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax not a bad program A few issues with this year with different flags coming up that did not apply to my return. Overall not a bad program easier this year to navigate however unable to see the actual 1040 forms etc. until you pay. I helped free filers and could see everything obviously because its free. Should be the same with those of us actually paying. The chat assistant, ask a question was not working at all kept coming up with looks like your amended your tax return which was not the case so extremely frustrating when wanting clarification. Would still recommend I helped several individuals this year file free returns and it nice to help others for free and not be stuck to the computer for hours doing so.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax personnel - great Carisa the tax expert that I spoke with was very personable and really knew what she was talking about. She really made a not so nice task pleasant.
Date published: 2021-02-27
Rated 5 out of 5 by from Simple Return Very easy to fill in and understand. Questions are easily explained and offers real time expertise if required.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is simple Always pretty easy.. My big issue - I use Schedule E every year. I wish it was simple and easy to find and pull up. If I use it every year, it should be part of my return and I'm not searching for it for 2 days.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 7547