TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The best! Worth the money I have always used TurboTax but I usually get away with the free edition, not anymore. As I get older and more things happen in my life I had to upgrade to the next step. I tried to do it on other free tax sites since I made under the minimum but it was so confusing and I knew the numbers were not even close to being correct. I caved and decided to pay the fee for the next level in TurboTax and so glad I did. Not only did I realize I wasted 5+ hours trying to do it on other sites because it was free but it walks you thru the whole thing step by step making it not even stressful. I'll never use another tax service again.
Date published: 2022-02-24
Rated 5 out of 5 by from Easy process from start to end I have been using turbotax for years and can’t see a reason not to. The process of filing my taxes is so simplified anyone can do it too.
Date published: 2022-02-24
Rated 5 out of 5 by from best IT WAS SOOO EASY---EVEN FOR THIS SENIOR CITIZEN!!!!
Date published: 2022-02-24
Rated 4 out of 5 by from All the adds said free I've always used Turbo tax and its fine. Its just a little misleading how the youtube ad's have the texas auctineer stating free free free free free and freeeeeeeeeeeeeeeeeeeeeee. Yet here I am sending turbo tax 136$. 136=/= free.
Date published: 2022-02-24
Rated 4 out of 5 by from Turbotax I upgrade so I could have someone help with our energy rebate. They ended up not being to helpful and I couldn't get the correct numbers from our ac and window replacement companies so I wish I could have downgraded my turbotax so I wouldnt have to pay so much to file since it wasnt useful anyways.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo!!!!!!!!!! Easy! amazing! works for both professionals and newbies
Date published: 2022-02-24
Rated 3 out of 5 by from Need better service? One thing that was frustrating, every time I had to talk to someone, I had to go over my situation and the issue every time. It would be much nicer if they had a file for each individual so that they don't have to continuously repeat themselves to every support person. That way when someone new helps, they can read what the last support person did to attempt to fix the issue and move on from there. It was very frustrating repeating all the troubleshooting over and over again for each customer service representative I spoke with.
Date published: 2022-02-24
Rated 5 out of 5 by from excellent A little nervous to start not gonna lie, but questions were answered every step of the way!
Date published: 2022-02-24
Rated 5 out of 5 by from easy and cool this was very easy to use and i felt at ease. this was my first time and i liked it.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo taxIs the go Turbo tax was Easier than I expected and quick too totally recommend
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 7546
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The best! Worth the money I have always used TurboTax but I usually get away with the free edition, not anymore. As I get older and more things happen in my life I had to upgrade to the next step. I tried to do it on other free tax sites since I made under the minimum but it was so confusing and I knew the numbers were not even close to being correct. I caved and decided to pay the fee for the next level in TurboTax and so glad I did. Not only did I realize I wasted 5+ hours trying to do it on other sites because it was free but it walks you thru the whole thing step by step making it not even stressful. I'll never use another tax service again.
Date published: 2022-02-24
Rated 5 out of 5 by from Easy process from start to end I have been using turbotax for years and can’t see a reason not to. The process of filing my taxes is so simplified anyone can do it too.
Date published: 2022-02-24
Rated 5 out of 5 by from best IT WAS SOOO EASY---EVEN FOR THIS SENIOR CITIZEN!!!!
Date published: 2022-02-24
Rated 4 out of 5 by from All the adds said free I've always used Turbo tax and its fine. Its just a little misleading how the youtube ad's have the texas auctineer stating free free free free free and freeeeeeeeeeeeeeeeeeeeeee. Yet here I am sending turbo tax 136$. 136=/= free.
Date published: 2022-02-24
Rated 4 out of 5 by from Turbotax I upgrade so I could have someone help with our energy rebate. They ended up not being to helpful and I couldn't get the correct numbers from our ac and window replacement companies so I wish I could have downgraded my turbotax so I wouldnt have to pay so much to file since it wasnt useful anyways.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo!!!!!!!!!! Easy! amazing! works for both professionals and newbies
Date published: 2022-02-24
Rated 3 out of 5 by from Need better service? One thing that was frustrating, every time I had to talk to someone, I had to go over my situation and the issue every time. It would be much nicer if they had a file for each individual so that they don't have to continuously repeat themselves to every support person. That way when someone new helps, they can read what the last support person did to attempt to fix the issue and move on from there. It was very frustrating repeating all the troubleshooting over and over again for each customer service representative I spoke with.
Date published: 2022-02-24
Rated 5 out of 5 by from excellent A little nervous to start not gonna lie, but questions were answered every step of the way!
Date published: 2022-02-24
Rated 5 out of 5 by from easy and cool this was very easy to use and i felt at ease. this was my first time and i liked it.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo taxIs the go Turbo tax was Easier than I expected and quick too totally recommend
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 7546