TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from EASY TO FOLLOW! TurboxTax has easy to follow steps that provide good explanations with each step.
Date published: 2022-03-29
Rated 4 out of 5 by from Worked as expected I had a small glitch that stopped my e-filing but Turbo Tax showed me how to fix it
Date published: 2022-03-29
Rated 5 out of 5 by from super easy and helpful Super easy and helpful especially when doing it year after year on turbo tax
Date published: 2022-03-29
Rated 5 out of 5 by from Best tax experience I’ve ever had! Our tax expert helped us get the right documents together and was in contact throughout the whole process. Very satisfied with this otherwise frustrating job!
Date published: 2022-03-29
Rated 5 out of 5 by from The Easiest tax year ever! TurboTax has made filing my taxes a breeze and I will definitely be using them again
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo tax is awesome made it so easy they did all the work all i did is send what they needed
Date published: 2022-03-29
Rated 5 out of 5 by from great product Walks you through all issues. Keeps an ongoing status (amount of refund or amount owed). However, this is a problem. Depreciation from prior year gets carried into current year. Income amounts of course do not. Thus refund amount is overstated and amount owed is understated till you enter income amounts. Think Schedules C, E and F.
Date published: 2022-03-29
Rated 5 out of 5 by from Very good It was a helpful tool. Will use again next year. YUP!
Date published: 2022-03-29
Rated 5 out of 5 by from Easy to navigate and use! Have used this tax service for a few years and never has disappointed me!
Date published: 2022-03-29
Rated 2 out of 5 by from TurboTax gets worse every year TurboTax has a flaw where it double counts taxes withheld and 529 plan deductions. This year I would have gotten $11,000 more in refunds than I was supposed to if I hadn't done a sanity check. I had to pay over $2,600 in additional taxes, penalties and interest on my 2017 Connecticut tax return because TurboTax deducted my 529 contribution twice. The CT auditor told me she had seen that same error with other peoples returns, but only for that year. When I called TurboTax, the person I spoke with tried to convince my the that CT had made a mistake and TurboTax absolutely refused to honor their guarantee.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 7545
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from EASY TO FOLLOW! TurboxTax has easy to follow steps that provide good explanations with each step.
Date published: 2022-03-29
Rated 4 out of 5 by from Worked as expected I had a small glitch that stopped my e-filing but Turbo Tax showed me how to fix it
Date published: 2022-03-29
Rated 5 out of 5 by from super easy and helpful Super easy and helpful especially when doing it year after year on turbo tax
Date published: 2022-03-29
Rated 5 out of 5 by from Best tax experience I’ve ever had! Our tax expert helped us get the right documents together and was in contact throughout the whole process. Very satisfied with this otherwise frustrating job!
Date published: 2022-03-29
Rated 5 out of 5 by from The Easiest tax year ever! TurboTax has made filing my taxes a breeze and I will definitely be using them again
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo tax is awesome made it so easy they did all the work all i did is send what they needed
Date published: 2022-03-29
Rated 5 out of 5 by from great product Walks you through all issues. Keeps an ongoing status (amount of refund or amount owed). However, this is a problem. Depreciation from prior year gets carried into current year. Income amounts of course do not. Thus refund amount is overstated and amount owed is understated till you enter income amounts. Think Schedules C, E and F.
Date published: 2022-03-29
Rated 5 out of 5 by from Very good It was a helpful tool. Will use again next year. YUP!
Date published: 2022-03-29
Rated 5 out of 5 by from Easy to navigate and use! Have used this tax service for a few years and never has disappointed me!
Date published: 2022-03-29
Rated 2 out of 5 by from TurboTax gets worse every year TurboTax has a flaw where it double counts taxes withheld and 529 plan deductions. This year I would have gotten $11,000 more in refunds than I was supposed to if I hadn't done a sanity check. I had to pay over $2,600 in additional taxes, penalties and interest on my 2017 Connecticut tax return because TurboTax deducted my 529 contribution twice. The CT auditor told me she had seen that same error with other peoples returns, but only for that year. When I called TurboTax, the person I spoke with tried to convince my the that CT had made a mistake and TurboTax absolutely refused to honor their guarantee.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 7545