TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from Overpriced, Don't Expect Help Let's talk about how we are forced to use these companies, yet we gain nothing. Let me pay you to do my own taxes...makes sense. All of these companies are very similar, so we stuck with TurboTax since they had our info from last year. However, I don't see any difference from other companies I have previously used. I think TurboTax has actually gotten worse. When I wanted a simple clarification on what an item was asking (not about my individual information) I would have had to pay to upgrade the product. It's a joke. I should be able to ask a question since I am paying to use your product.
Date published: 2022-02-24
Rated 2 out of 5 by from Failing students overall product is helpful in explaining the tax review process, but full of misleading advertising. Real kick in the pants that they charge a fee just to process student loans, when you can't even deduct over $2,500 anyways
Date published: 2022-02-24
Rated 5 out of 5 by from Fantastic experience Simple, intuitive and quick! The live tax expert I chatted with answered my question right away and made me feel confident in the process. Would recommend to anyone!
Date published: 2022-02-24
Rated 5 out of 5 by from Most Helpful I appreciated this gentelman's help very much. I have not done my own taxes in years and he made my experience so easy. I don't know why I was dreading doing my taxes, but I was.
Date published: 2022-02-24
Rated 1 out of 5 by from Turbo tax is great Turbo tax love agent was great help. I don’t like I’m being charged over 250$ not happy about that
Date published: 2022-02-24
Rated 5 out of 5 by from Easy to navigate and use I love how easy this software is to use. The customer service team are helpful.
Date published: 2022-02-24
Rated 5 out of 5 by from easy to use and understand I am thankful for a simple program like this to help me complete my taxes, they are dependable and super easy
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax might save you money! I like Turbo Tax because the information I enter is reviewed by Turbo Tax and leads you through questions that could save you money. Without Turbo tax you might miss out on some detail that you didn't know existed and get a smaller refund.
Date published: 2022-02-24
Rated 5 out of 5 by from So fa so great, Using turbo tax again for next year! I had been assigned to Princess and she was great
Date published: 2022-02-24
Rated 5 out of 5 by from Easy to use Very easy and helpful for filing taxes. And free to use.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 7539
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Overpriced, Don't Expect Help Let's talk about how we are forced to use these companies, yet we gain nothing. Let me pay you to do my own taxes...makes sense. All of these companies are very similar, so we stuck with TurboTax since they had our info from last year. However, I don't see any difference from other companies I have previously used. I think TurboTax has actually gotten worse. When I wanted a simple clarification on what an item was asking (not about my individual information) I would have had to pay to upgrade the product. It's a joke. I should be able to ask a question since I am paying to use your product.
Date published: 2022-02-24
Rated 2 out of 5 by from Failing students overall product is helpful in explaining the tax review process, but full of misleading advertising. Real kick in the pants that they charge a fee just to process student loans, when you can't even deduct over $2,500 anyways
Date published: 2022-02-24
Rated 5 out of 5 by from Fantastic experience Simple, intuitive and quick! The live tax expert I chatted with answered my question right away and made me feel confident in the process. Would recommend to anyone!
Date published: 2022-02-24
Rated 5 out of 5 by from Most Helpful I appreciated this gentelman's help very much. I have not done my own taxes in years and he made my experience so easy. I don't know why I was dreading doing my taxes, but I was.
Date published: 2022-02-24
Rated 1 out of 5 by from Turbo tax is great Turbo tax love agent was great help. I don’t like I’m being charged over 250$ not happy about that
Date published: 2022-02-24
Rated 5 out of 5 by from Easy to navigate and use I love how easy this software is to use. The customer service team are helpful.
Date published: 2022-02-24
Rated 5 out of 5 by from easy to use and understand I am thankful for a simple program like this to help me complete my taxes, they are dependable and super easy
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax might save you money! I like Turbo Tax because the information I enter is reviewed by Turbo Tax and leads you through questions that could save you money. Without Turbo tax you might miss out on some detail that you didn't know existed and get a smaller refund.
Date published: 2022-02-24
Rated 5 out of 5 by from So fa so great, Using turbo tax again for next year! I had been assigned to Princess and she was great
Date published: 2022-02-24
Rated 5 out of 5 by from Easy to use Very easy and helpful for filing taxes. And free to use.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 7539