TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281613 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Turbo tax is very helpful In general turbo tax is very good. Sometimes it is hard to know where to enter things in the forms view and Step by Step could take a long time to go thru.
Date published: 2021-03-08
Rated 4 out of 5 by from Great Product! I've been using turbotax for years! Turbotax makes doing taxes with easy with a Q&A format that fills out the forms for you based on the answers your provide (just like a CPA). I've been using it for years had highly recommend turbotax. My only complaint is that this year I started my taxes using the fidelity discount link and when I was finished the discount was not where to be found. I'm upset that it wasn't applied and there was no way to add it at the end.
Date published: 2021-03-08
Rated 5 out of 5 by from turbo tax I found it to be the same as in years past. everything went smoothly. no problems
Date published: 2021-03-08
Rated 5 out of 5 by from Excellent help Had an issue filing and talked to lynay and she was so helpful!
Date published: 2021-03-08
Rated 3 out of 5 by from Not that good I have used Turbo Tax for over 20 years. This year was below expectations. Twice I could not enter information on Turbo Tax. Each time it took an expert over 1 hour to figure the entry with me. Even the experts did not know how to enter data. Unsatisfactory.
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax is Awesome! I had an issue with 2019 taxes and Ed (Tax Representative) was AWESOME! Very patient with me and my questions. Knew exactly what I needed to do and helped to guide me through all of the steps. Thank you Ed.
Date published: 2021-03-08
Rated 5 out of 5 by from Easy to use! TurboTax is easy to learn and use! This is my first time filing and I loved that TurboTax helped me pick between standard and itemize deductions.
Date published: 2021-03-08
Rated 4 out of 5 by from Turbotax A Lady name Tina N that work at turbotax help on the turbotax in Michigan.
Date published: 2021-03-08
Rated 4 out of 5 by from turbo tax was easy turbo tax was quick and easy i like the step by step instructions along the way
Date published: 2021-03-08
Rated 5 out of 5 by from Outstanding Great product. Extremely easy to use. I would use it again for sure.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7538
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax is very helpful In general turbo tax is very good. Sometimes it is hard to know where to enter things in the forms view and Step by Step could take a long time to go thru.
Date published: 2021-03-08
Rated 4 out of 5 by from Great Product! I've been using turbotax for years! Turbotax makes doing taxes with easy with a Q&A format that fills out the forms for you based on the answers your provide (just like a CPA). I've been using it for years had highly recommend turbotax. My only complaint is that this year I started my taxes using the fidelity discount link and when I was finished the discount was not where to be found. I'm upset that it wasn't applied and there was no way to add it at the end.
Date published: 2021-03-08
Rated 5 out of 5 by from turbo tax I found it to be the same as in years past. everything went smoothly. no problems
Date published: 2021-03-08
Rated 5 out of 5 by from Excellent help Had an issue filing and talked to lynay and she was so helpful!
Date published: 2021-03-08
Rated 3 out of 5 by from Not that good I have used Turbo Tax for over 20 years. This year was below expectations. Twice I could not enter information on Turbo Tax. Each time it took an expert over 1 hour to figure the entry with me. Even the experts did not know how to enter data. Unsatisfactory.
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax is Awesome! I had an issue with 2019 taxes and Ed (Tax Representative) was AWESOME! Very patient with me and my questions. Knew exactly what I needed to do and helped to guide me through all of the steps. Thank you Ed.
Date published: 2021-03-08
Rated 5 out of 5 by from Easy to use! TurboTax is easy to learn and use! This is my first time filing and I loved that TurboTax helped me pick between standard and itemize deductions.
Date published: 2021-03-08
Rated 4 out of 5 by from Turbotax A Lady name Tina N that work at turbotax help on the turbotax in Michigan.
Date published: 2021-03-08
Rated 4 out of 5 by from turbo tax was easy turbo tax was quick and easy i like the step by step instructions along the way
Date published: 2021-03-08
Rated 5 out of 5 by from Outstanding Great product. Extremely easy to use. I would use it again for sure.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7538