TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281610 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax is Awesome! Entering information process was intuitive. I could follow the instructions and get extra information when I needed it. Easy to navigate back and forth when something occurred to me that I had neglected to enter or didn't need to enter. Recommend TurboTax far above other tax preparation software.
Date published: 2021-03-08
Rated 1 out of 5 by from I will never use Turbo Tax again I started with the free version, I was forced to upgrade several times until my final cost was $220 which is close to what I pay a professional to do my taxes for me. Instead, I paid for frustration and problems to do this myself. My filing was rejected by the government, when I tried to cancel so that I could get my taxes done somewhere else, Turbotax would not let me, and when I tried to seek customer service, only automated help was available, not a person. I was forced to refile with Turbotax
Date published: 2021-03-08
Rated 5 out of 5 by from turbotax great very efficient way to do my taxes year to year. Easy and complete
Date published: 2021-03-08
Rated 5 out of 5 by from EASY TO USE This is easy to use. Has not let me down for 10 years
Date published: 2021-03-08
Rated 2 out of 5 by from Turbotax has weaknesses. Your help center is weak. I also have an issue with your live agents. I could not understand the person with whom I was speaking. Also, I was not able to file Form 4684 on my return. I shall have to do it manually on an amended return.
Date published: 2021-03-08
Rated 5 out of 5 by from Very user friendly I was unsure if I could do my taxes on my own, but with Turbo Tax, it was easy!
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax is the Go-To tax software! For the past 10 years, I have used TurboTax and am continually impressed that the use of the software is easy to employ and is continually addressing the complexities of tax filing "in the background" while allowing me to have total confidence in the outcome (a no-audit tax filing).
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax is so easy to use and understand--even doing it myself!
Date published: 2021-03-08
Rated 4 out of 5 by from Super Easy System Turbo Tax is an easy system that takes you to step by step in filing your taxes. And if your not sure they are helpful tips and examples to show you what is needed.
Date published: 2021-03-08
Rated 5 out of 5 by from They keep it simple! TurboTax has made filing my taxes quick and easy, definitely recommend.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7535
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Awesome! Entering information process was intuitive. I could follow the instructions and get extra information when I needed it. Easy to navigate back and forth when something occurred to me that I had neglected to enter or didn't need to enter. Recommend TurboTax far above other tax preparation software.
Date published: 2021-03-08
Rated 1 out of 5 by from I will never use Turbo Tax again I started with the free version, I was forced to upgrade several times until my final cost was $220 which is close to what I pay a professional to do my taxes for me. Instead, I paid for frustration and problems to do this myself. My filing was rejected by the government, when I tried to cancel so that I could get my taxes done somewhere else, Turbotax would not let me, and when I tried to seek customer service, only automated help was available, not a person. I was forced to refile with Turbotax
Date published: 2021-03-08
Rated 5 out of 5 by from turbotax great very efficient way to do my taxes year to year. Easy and complete
Date published: 2021-03-08
Rated 5 out of 5 by from EASY TO USE This is easy to use. Has not let me down for 10 years
Date published: 2021-03-08
Rated 2 out of 5 by from Turbotax has weaknesses. Your help center is weak. I also have an issue with your live agents. I could not understand the person with whom I was speaking. Also, I was not able to file Form 4684 on my return. I shall have to do it manually on an amended return.
Date published: 2021-03-08
Rated 5 out of 5 by from Very user friendly I was unsure if I could do my taxes on my own, but with Turbo Tax, it was easy!
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax is the Go-To tax software! For the past 10 years, I have used TurboTax and am continually impressed that the use of the software is easy to employ and is continually addressing the complexities of tax filing "in the background" while allowing me to have total confidence in the outcome (a no-audit tax filing).
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax is so easy to use and understand--even doing it myself!
Date published: 2021-03-08
Rated 4 out of 5 by from Super Easy System Turbo Tax is an easy system that takes you to step by step in filing your taxes. And if your not sure they are helpful tips and examples to show you what is needed.
Date published: 2021-03-08
Rated 5 out of 5 by from They keep it simple! TurboTax has made filing my taxes quick and easy, definitely recommend.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7535