TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Still too many bugs, but better than last year. Had to re-enter several numbers in Step-by-Step and the re-enter in the forms because they showed up blank.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo tax is great! Turbo tax is very user friendly! The efile function saves a lot of time. The whole process are very smoothly and the question answer function is very helpful.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax makes Filing almost enjoyable Working with Tina made life during tax season almost stress free. When I say almost, that describes my anxiety not Tina's professionalism.
Date published: 2022-04-02
Rated 5 out of 5 by from TurboTax is very easy and convenient. TurboTax made it very easy for me to get my taxes done I’m very busy and hardly have time to sit down and do my taxes I’m very satisfied with their services and recommended to anybody who has an on the golf schedule and no time to sit into their taxes thank you TurboTax.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax Live was so helpful My experience was terrific. Had to get live help two times and both time the accounts were very helpful with the last one staying with me to the end.
Date published: 2022-04-02
Rated 5 out of 5 by from Awesome Felicia was awesome fast and professional Will use Turbo Tax next year
Date published: 2022-04-02
Rated 5 out of 5 by from Great Program Easy to navigate. Questions are easy to understand, really appreciated the chat review.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo tax is great to use. I always use Turbo Tax it’s easy to use! I like using their help feature if I’m not sure of something.
Date published: 2022-04-02
Rated 3 out of 5 by from Charge addtl $39 to pay $89 fee with refund I think it's pretty crappy that they don't tell you about the $39 fee to pay the $89 via your refund until you get to the end. Also, the Credit Karma is a joke, your refund doesn't go to you own bank account, it goes onto a debit card. That is ridiculous and should be clear up front that's what it will be, not find out once you input all of your information and set up your account.
Date published: 2022-04-02
Rated 4 out of 5 by from Pretty good Individually, the experts provide great service. Unfortunately, I found myself with some specialized tax issues. I ended up calling back multiple times and would receive different answers to the same questions. Sometimes, they would find there was a disagreement with the previous 'expert'. In the end, you have to trust one of them and generally, I go with my gut and hope for the best.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 7529
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Still too many bugs, but better than last year. Had to re-enter several numbers in Step-by-Step and the re-enter in the forms because they showed up blank.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo tax is great! Turbo tax is very user friendly! The efile function saves a lot of time. The whole process are very smoothly and the question answer function is very helpful.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax makes Filing almost enjoyable Working with Tina made life during tax season almost stress free. When I say almost, that describes my anxiety not Tina's professionalism.
Date published: 2022-04-02
Rated 5 out of 5 by from TurboTax is very easy and convenient. TurboTax made it very easy for me to get my taxes done I’m very busy and hardly have time to sit down and do my taxes I’m very satisfied with their services and recommended to anybody who has an on the golf schedule and no time to sit into their taxes thank you TurboTax.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax Live was so helpful My experience was terrific. Had to get live help two times and both time the accounts were very helpful with the last one staying with me to the end.
Date published: 2022-04-02
Rated 5 out of 5 by from Awesome Felicia was awesome fast and professional Will use Turbo Tax next year
Date published: 2022-04-02
Rated 5 out of 5 by from Great Program Easy to navigate. Questions are easy to understand, really appreciated the chat review.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo tax is great to use. I always use Turbo Tax it’s easy to use! I like using their help feature if I’m not sure of something.
Date published: 2022-04-02
Rated 3 out of 5 by from Charge addtl $39 to pay $89 fee with refund I think it's pretty crappy that they don't tell you about the $39 fee to pay the $89 via your refund until you get to the end. Also, the Credit Karma is a joke, your refund doesn't go to you own bank account, it goes onto a debit card. That is ridiculous and should be clear up front that's what it will be, not find out once you input all of your information and set up your account.
Date published: 2022-04-02
Rated 4 out of 5 by from Pretty good Individually, the experts provide great service. Unfortunately, I found myself with some specialized tax issues. I ended up calling back multiple times and would receive different answers to the same questions. Sometimes, they would find there was a disagreement with the previous 'expert'. In the end, you have to trust one of them and generally, I go with my gut and hope for the best.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 7529