TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
VeryHappyCustomer101 from
TurboTax is the BEST!!!!
I love TurboTax. I have been using it for 7 years in a row now and it gets easier and easier every year. I love how the information is saved for ease of access! It makes doing my taxes easy no matter what day or time I decide to work on my taxes.
Date published: 2022-04-01
Rated 5 out of 5 by
Junv from
Turbo tax is awesome!
Turbo tax has always been easy to use and the efile feature is very helpful.
Date published: 2022-04-01
Rated 5 out of 5 by
SSHAH001 from
Turbo Tax Great
Easy to use. No problems. Great product. Have been using Turbo Tax many many years. Every year product is becoming easier and easier to use.
Date published: 2022-04-01
Rated 5 out of 5 by
konzentida1313 from
i like turbotax service
muy buen servicio Loraine me dio un buen servicio y me explico todo detalladamente
Date published: 2022-04-01
Rated 2 out of 5 by
grommetik from
Almost cost me $6000
TurboTax didn't ask me about estimated State Taxes paid. I realized this when I finished and had to do an internet search to find out where to enter it. I went from having to pay almost $2000 in state taxes to getting a refund of almost $4000. TT is not very good with state taxes. I'm still trying to figure out how to print my state tax forms since I decided not to pay the extra $25 to eFile.
Date published: 2022-04-01
Rated 5 out of 5 by
dislexicon from
super user friendly
very easy to use, step by step directions and support mean you can do your taxes with confidence
Date published: 2022-04-01
Rated 1 out of 5 by
Windowstorun from
PLEASE UPDATE THE SOFTWARE
It's 2022 please update the software for the program and make it more user friendly. Also, please a version for Macs.
Date published: 2022-04-01
Rated 3 out of 5 by
LFM42 from
Please provide a better UX (user experience)
Hi. Really enjoyed my overall experience with TurboTax, but wish it was more clear about certain deals the requirements for what documents do and do not qualify under certain deals. I did not realize I would be charged for my deluxe until after my documents were filed and when finding products, I had some trouble navigating the Turbo Tax website. If I had known what kind deal I would be getting earlier, I would have had a better understanding and less stressful experience. Overall - easier website navigation to understand the multitudes of products available.
Date published: 2022-04-01
Rated 5 out of 5 by
mrbatman14 from
awsome
so helpful and easy to use no long lines on trying to get help
Date published: 2022-04-01
Rated 5 out of 5 by
Katy28 from
Turbo Tax makes it easy
We have used Turbo tax for the last three years!! Stress free way to do taxes, & it's free!!! That's important to use that are on a fixed income.
All TurboTax® Offerings Reviews - Page 7526
Date published: 2022-04-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
VeryHappyCustomer101 from
TurboTax is the BEST!!!!
I love TurboTax. I have been using it for 7 years in a row now and it gets easier and easier every year. I love how the information is saved for ease of access! It makes doing my taxes easy no matter what day or time I decide to work on my taxes.
Date published: 2022-04-01
Rated 5 out of 5 by
Junv from
Turbo tax is awesome!
Turbo tax has always been easy to use and the efile feature is very helpful.
Date published: 2022-04-01
Rated 5 out of 5 by
SSHAH001 from
Turbo Tax Great
Easy to use. No problems. Great product. Have been using Turbo Tax many many years. Every year product is becoming easier and easier to use.
Date published: 2022-04-01
Rated 5 out of 5 by
konzentida1313 from
i like turbotax service
muy buen servicio Loraine me dio un buen servicio y me explico todo detalladamente
Date published: 2022-04-01
Rated 2 out of 5 by
grommetik from
Almost cost me $6000
TurboTax didn't ask me about estimated State Taxes paid. I realized this when I finished and had to do an internet search to find out where to enter it. I went from having to pay almost $2000 in state taxes to getting a refund of almost $4000. TT is not very good with state taxes. I'm still trying to figure out how to print my state tax forms since I decided not to pay the extra $25 to eFile.
Date published: 2022-04-01
Rated 5 out of 5 by
dislexicon from
super user friendly
very easy to use, step by step directions and support mean you can do your taxes with confidence
Date published: 2022-04-01
Rated 1 out of 5 by
Windowstorun from
PLEASE UPDATE THE SOFTWARE
It's 2022 please update the software for the program and make it more user friendly. Also, please a version for Macs.
Date published: 2022-04-01
Rated 3 out of 5 by
LFM42 from
Please provide a better UX (user experience)
Hi. Really enjoyed my overall experience with TurboTax, but wish it was more clear about certain deals the requirements for what documents do and do not qualify under certain deals. I did not realize I would be charged for my deluxe until after my documents were filed and when finding products, I had some trouble navigating the Turbo Tax website. If I had known what kind deal I would be getting earlier, I would have had a better understanding and less stressful experience. Overall - easier website navigation to understand the multitudes of products available.
Date published: 2022-04-01
Rated 5 out of 5 by
mrbatman14 from
awsome
so helpful and easy to use no long lines on trying to get help
Date published: 2022-04-01
Rated 5 out of 5 by
Katy28 from
Turbo Tax makes it easy
We have used Turbo tax for the last three years!! Stress free way to do taxes, & it's free!!! That's important to use that are on a fixed income.
All TurboTax® Offerings Reviews - Page 7526
Date published: 2022-04-01