TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 5 out of 5 by from Easy to file even with a tax unusual tax situation Wonderful service and also easy to use. Will use it next year as well.
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax Deluxe-The only way to go. Easy, enjoyable way to do my taxes. I have been using Turbo Tax for several years, and will continue to do so.
Date published: 2023-03-05
Rated 1 out of 5 by from Unsatisfied Customer There too many challenges to using Turbo Tax, and last year's return was supposedly filed Turbo Tax and is not recognized by the IRS. I will find other resources to file my taxes next year.
Date published: 2023-03-05
Rated 5 out of 5 by from Happy to have this resource! Thsi is my third year using TurboTax and I'm always grateful. I don't have to worry about being on anyone's time, worry that someone's ripping me off or taking advantage, and this website's so easy to navigate through!
Date published: 2023-03-05
Rated 5 out of 5 by from good efficient and quick - less stress - covers all areas of tax
Date published: 2023-03-05
Rated 2 out of 5 by from Harder than usual I have used TT for years. I prepare my taxes and those of my wards. I found Turbo Tax explanations to be more confusing this year. Also, my ward owes no taxes and got nothing back, the federal filed fine, but the instructions you can do the federal file and then come back later to file the state...which is what I did. BUT, once I paid to file the state, TT would not let me file the state without filing the federal return which had already been filed. This was a complication I did not need. It was just more cumbersome to use this year.
Date published: 2023-03-05
Rated 4 out of 5 by from Works great except for document import feature On the 1099-INT step, TurboTax couldn't find my credit union - Navy Federal Credit Union (NFCU). This is a fairly large credit union, so I'm surprised that TurboTax didn't recognize it. As such, I wasn't able to automatically import my 1099-INT. Also, when I uploaded my 1099-INT *.PDF file from NFCU, TurboTax couldn't read the form, so I had to manually enter the number myself. Try using PDFplumber, it's a great Python package for automating data extraction from PDFs.
Date published: 2023-03-05
Rated 4 out of 5 by from turbo tax is good Very good and makes it easy to file taxes. Easy to file taxes.
Date published: 2023-03-05
Rated 2 out of 5 by from Turbotax has gotten too expensive!!!! Not everything works as advertised. Not easy to use as it was in prior years
Date published: 2023-03-05
Rated 4 out of 5 by from TurboTax is a great help! Using TurboTax online to complete Tax Returns is an excellent way to get through the process with as little or as much guidance that you need.
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7521
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to file even with a tax unusual tax situation Wonderful service and also easy to use. Will use it next year as well.
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax Deluxe-The only way to go. Easy, enjoyable way to do my taxes. I have been using Turbo Tax for several years, and will continue to do so.
Date published: 2023-03-05
Rated 1 out of 5 by from Unsatisfied Customer There too many challenges to using Turbo Tax, and last year's return was supposedly filed Turbo Tax and is not recognized by the IRS. I will find other resources to file my taxes next year.
Date published: 2023-03-05
Rated 5 out of 5 by from Happy to have this resource! Thsi is my third year using TurboTax and I'm always grateful. I don't have to worry about being on anyone's time, worry that someone's ripping me off or taking advantage, and this website's so easy to navigate through!
Date published: 2023-03-05
Rated 5 out of 5 by from good efficient and quick - less stress - covers all areas of tax
Date published: 2023-03-05
Rated 2 out of 5 by from Harder than usual I have used TT for years. I prepare my taxes and those of my wards. I found Turbo Tax explanations to be more confusing this year. Also, my ward owes no taxes and got nothing back, the federal filed fine, but the instructions you can do the federal file and then come back later to file the state...which is what I did. BUT, once I paid to file the state, TT would not let me file the state without filing the federal return which had already been filed. This was a complication I did not need. It was just more cumbersome to use this year.
Date published: 2023-03-05
Rated 4 out of 5 by from Works great except for document import feature On the 1099-INT step, TurboTax couldn't find my credit union - Navy Federal Credit Union (NFCU). This is a fairly large credit union, so I'm surprised that TurboTax didn't recognize it. As such, I wasn't able to automatically import my 1099-INT. Also, when I uploaded my 1099-INT *.PDF file from NFCU, TurboTax couldn't read the form, so I had to manually enter the number myself. Try using PDFplumber, it's a great Python package for automating data extraction from PDFs.
Date published: 2023-03-05
Rated 4 out of 5 by from turbo tax is good Very good and makes it easy to file taxes. Easy to file taxes.
Date published: 2023-03-05
Rated 2 out of 5 by from Turbotax has gotten too expensive!!!! Not everything works as advertised. Not easy to use as it was in prior years
Date published: 2023-03-05
Rated 4 out of 5 by from TurboTax is a great help! Using TurboTax online to complete Tax Returns is an excellent way to get through the process with as little or as much guidance that you need.
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7521