TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Quick and easy! Very quick, efficient and easy. Cuts out a lot of the unnecessary, time-consuming details that, ultimately, don't impact your tax return at all. Highly recommend!
Date published: 2023-04-18
Rated 3 out of 5 by from Advertised functionality not available I purchased Home & Business specifically to be able to attach a PDF of a form the online software didn't support. After hours on the phone with support, it was clear the functionality was not present. This caused hundreds of dollars of credit to be excluded from my return
Date published: 2023-04-18
Rated 4 out of 5 by from Much more convenient The changes made a couple of years ago to TurboTax made it vastly more easy to use. It has made reduced my stress level surrounding investment accounts.. My only caveat is: be careful when choosing to have your fees deducted from your refund. There is a $39 fee associated with that service that you can avoid by using your credit card.
Date published: 2023-04-18
Rated 1 out of 5 by from Way too expensive now cost way too much to file with turbotax, had to pay 59 each to file state and federal when i did not have to previously. not happy.
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and Easy Filing your income taxes with TurboTax is very user friendly, quick and simple. I have recommended Turbo Tax to several family and friends.
Date published: 2023-04-18
Rated 4 out of 5 by from Nice Nice, nice, nice, nice, nice, nice, nice, nice, nice
Date published: 2023-04-18
Rated 1 out of 5 by from Theft They make you pay for the 119$ (After discount) Mandatory deluxe TurboTax upgrade if the return includes the sale of your home. An additional 39 was to be charged if I decided to use my return to pay for the service. Overpriced for no assistance, even at that cost if I wanted to chat and ask a question I had to do the even pricier upgrade.
Date published: 2023-04-18
Rated 1 out of 5 by from Free is a Hoax Too expensive. I will pick up the forms and do it myself. I thought since it was a 1040, that it was free, instead it turned into owing $306. I'm not happy at all.
Date published: 2023-04-18
Rated 4 out of 5 by from Easy to use if you have all your information I've been using Turbo tax for 8 years now and it is very user friendly. Easy to follow the instructions. Some parts upload into the system. They keep track of previous forms.
Date published: 2023-04-18
Rated 4 out of 5 by from Good Product I would like to have a live chat or phone number to call in case I have questions
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 753
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick and easy! Very quick, efficient and easy. Cuts out a lot of the unnecessary, time-consuming details that, ultimately, don't impact your tax return at all. Highly recommend!
Date published: 2023-04-18
Rated 3 out of 5 by from Advertised functionality not available I purchased Home & Business specifically to be able to attach a PDF of a form the online software didn't support. After hours on the phone with support, it was clear the functionality was not present. This caused hundreds of dollars of credit to be excluded from my return
Date published: 2023-04-18
Rated 4 out of 5 by from Much more convenient The changes made a couple of years ago to TurboTax made it vastly more easy to use. It has made reduced my stress level surrounding investment accounts.. My only caveat is: be careful when choosing to have your fees deducted from your refund. There is a $39 fee associated with that service that you can avoid by using your credit card.
Date published: 2023-04-18
Rated 1 out of 5 by from Way too expensive now cost way too much to file with turbotax, had to pay 59 each to file state and federal when i did not have to previously. not happy.
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and Easy Filing your income taxes with TurboTax is very user friendly, quick and simple. I have recommended Turbo Tax to several family and friends.
Date published: 2023-04-18
Rated 4 out of 5 by from Nice Nice, nice, nice, nice, nice, nice, nice, nice, nice
Date published: 2023-04-18
Rated 1 out of 5 by from Theft They make you pay for the 119$ (After discount) Mandatory deluxe TurboTax upgrade if the return includes the sale of your home. An additional 39 was to be charged if I decided to use my return to pay for the service. Overpriced for no assistance, even at that cost if I wanted to chat and ask a question I had to do the even pricier upgrade.
Date published: 2023-04-18
Rated 1 out of 5 by from Free is a Hoax Too expensive. I will pick up the forms and do it myself. I thought since it was a 1040, that it was free, instead it turned into owing $306. I'm not happy at all.
Date published: 2023-04-18
Rated 4 out of 5 by from Easy to use if you have all your information I've been using Turbo tax for 8 years now and it is very user friendly. Easy to follow the instructions. Some parts upload into the system. They keep track of previous forms.
Date published: 2023-04-18
Rated 4 out of 5 by from Good Product I would like to have a live chat or phone number to call in case I have questions
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 753