TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Program works well except: When I completed the forms and was trying to pay CA e-filing fee the program wouldn't allow/accept the credit card payment
Date published: 2022-04-11
Rated 3 out of 5 by from Step by step instructions are confusing n 1116 has step by step instructions are confusing if you are already familiar with the IRS form that is currently being filled out. Step -by-step page can be shown sided by side with the form (when tt window is maximized). Form 1116 has programming glitches and cannot properly pickup the info from the 1099s. $$ additions are not correct, RIC and specific countries are not kept separate. It cost me 3 hrs on the phone with your specialist (Chris). She has to manipulate the 1116 and 1099 entries, delete forms repeatedly and the sequence of entry of 1099s, changed before your program got it right. Good thing she was knowledgeable enough to manipulate your program. This needs sorting out before the next tax time. I was expecting a more glitch free software from TT Premier
Date published: 2022-04-11
Rated 5 out of 5 by from Super Professional Way Even had lots of help with the complicated Schedule K-1.
Date published: 2022-04-11
Rated 5 out of 5 by from awsome very good as always! i have used turbo tax for over ten years and will keep using it,I would recommend this service to all who do there own tax prep..
Date published: 2022-04-11
Rated 2 out of 5 by from Just another person who hates taxes It is astonishing that for the last 10 years i have paid almost nothing to file on here and now i have to drop $250 to do something that is required of me. Taxation is theft, and those that profit off of a requirement is just as terrible. Even moreso for those in Military Service. thanks, but still mad.
Date published: 2022-04-11
Rated 3 out of 5 by from TurboTax Difficulties I ran into some difficulties with using the 2021 version of TurboTax. Some of the questions referred to Forms that I did not have. For example, it only asked for a 2095-A which all I was issued was a 1095-B. I think all possible options should be referenced to alleviate confusion.
Date published: 2022-04-11
Rated 2 out of 5 by from form 8606 is all messed up turbo tax does not fill out the actual forms correctly especially form 8606 when doing a backdoor roth ira conversion during a split-year where you contributed and distributed $12k but half was for prior tax year
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is Awesome I have been using Turbo Tax for many years it is very user friendly and they get me the most refund possible
Date published: 2022-04-11
Rated 3 out of 5 by from Overpriced Felt that I did not get enough bang for the amount of money that was charged.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax Expert was awesome He worked through the taxes knowing that it was my first time with this complication and was patient to the end,
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 7517
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Program works well except: When I completed the forms and was trying to pay CA e-filing fee the program wouldn't allow/accept the credit card payment
Date published: 2022-04-11
Rated 3 out of 5 by from Step by step instructions are confusing n 1116 has step by step instructions are confusing if you are already familiar with the IRS form that is currently being filled out. Step -by-step page can be shown sided by side with the form (when tt window is maximized). Form 1116 has programming glitches and cannot properly pickup the info from the 1099s. $$ additions are not correct, RIC and specific countries are not kept separate. It cost me 3 hrs on the phone with your specialist (Chris). She has to manipulate the 1116 and 1099 entries, delete forms repeatedly and the sequence of entry of 1099s, changed before your program got it right. Good thing she was knowledgeable enough to manipulate your program. This needs sorting out before the next tax time. I was expecting a more glitch free software from TT Premier
Date published: 2022-04-11
Rated 5 out of 5 by from Super Professional Way Even had lots of help with the complicated Schedule K-1.
Date published: 2022-04-11
Rated 5 out of 5 by from awsome very good as always! i have used turbo tax for over ten years and will keep using it,I would recommend this service to all who do there own tax prep..
Date published: 2022-04-11
Rated 2 out of 5 by from Just another person who hates taxes It is astonishing that for the last 10 years i have paid almost nothing to file on here and now i have to drop $250 to do something that is required of me. Taxation is theft, and those that profit off of a requirement is just as terrible. Even moreso for those in Military Service. thanks, but still mad.
Date published: 2022-04-11
Rated 3 out of 5 by from TurboTax Difficulties I ran into some difficulties with using the 2021 version of TurboTax. Some of the questions referred to Forms that I did not have. For example, it only asked for a 2095-A which all I was issued was a 1095-B. I think all possible options should be referenced to alleviate confusion.
Date published: 2022-04-11
Rated 2 out of 5 by from form 8606 is all messed up turbo tax does not fill out the actual forms correctly especially form 8606 when doing a backdoor roth ira conversion during a split-year where you contributed and distributed $12k but half was for prior tax year
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is Awesome I have been using Turbo Tax for many years it is very user friendly and they get me the most refund possible
Date published: 2022-04-11
Rated 3 out of 5 by from Overpriced Felt that I did not get enough bang for the amount of money that was charged.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax Expert was awesome He worked through the taxes knowing that it was my first time with this complication and was patient to the end,
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 7517