TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
cmeach11489 from
Phyllis was great!
Phyllis was amazing and helped me figure out the craziness of my taxes! She was so helpful!
Date published: 2022-04-01
Rated 4 out of 5 by
JerryNMphotographer from
Super easy with past use setup/import
Clear progress and easy explanation for each step. Resources for those steps that are not so easy. Review can use improvement: asks for name of (forgot to enter) Payer, but without any reference. If you had several payers, and forgot to enter the name of two, etc. So you have to navigate back to the original entry. Also very annoying they do not mention a $20 fee for filing state taxes, until the last page. Back, back, back 9 times to uncheck that box. Tsk, tsk. After being such a good service it left a bad taste in my mouth.
Date published: 2022-04-01
Rated 5 out of 5 by
KCB TAX User from
Super simple to File my taxes
Very simple to file my taxes. I have used this product for years and have never had any issues.
Date published: 2022-04-01
Rated 2 out of 5 by
null from
The state tax [programs are not consistent
I had to speak with 2 different TurboTax experts and their answers were contradictive to each other's. It took over a month to get an answer and when zi was trying to work it out, they got "disconnected" without a call back
Date published: 2022-04-01
Rated 5 out of 5 by
Mikgary from
easy to use
simple to use and affordable price. Ive been using this program for 6yrs
Date published: 2022-04-01
Rated 4 out of 5 by
sterelmes from
TT is great - but could do better
TT comm channels are really bad. I have to log into TT to send a message to my accountant. Not having normal comm channels cause us to miss meetings and made general comm very frustrating. TT was not able to help me with a Form 5500. I've had to hire another accountant to complete that form for me.
Date published: 2022-04-01
Rated 2 out of 5 by
LuannaSh from
Love Turbo Tax
Elenora was amazing!! She figured out my issue and walked me through fixing it!!
Date published: 2022-04-01
Rated 5 out of 5 by
KEITH 23 from
great
IT WASN'T BAD ,IT WAS EASIER THEN I THOUGHT IT WOULD BE .
Date published: 2022-04-01
Rated 5 out of 5 by
baxi from
awesome
I have been using turbo tax for last 20 years, great
Date published: 2022-04-01
Rated 5 out of 5 by
Leffew96 from
Something that seems so hard ,made easy !
Absolutely the easiest and only to file and got me just as much money as anyone else
All TurboTax® Offerings Reviews - Page 7506
Date published: 2022-04-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
cmeach11489 from
Phyllis was great!
Phyllis was amazing and helped me figure out the craziness of my taxes! She was so helpful!
Date published: 2022-04-01
Rated 4 out of 5 by
JerryNMphotographer from
Super easy with past use setup/import
Clear progress and easy explanation for each step. Resources for those steps that are not so easy. Review can use improvement: asks for name of (forgot to enter) Payer, but without any reference. If you had several payers, and forgot to enter the name of two, etc. So you have to navigate back to the original entry. Also very annoying they do not mention a $20 fee for filing state taxes, until the last page. Back, back, back 9 times to uncheck that box. Tsk, tsk. After being such a good service it left a bad taste in my mouth.
Date published: 2022-04-01
Rated 5 out of 5 by
KCB TAX User from
Super simple to File my taxes
Very simple to file my taxes. I have used this product for years and have never had any issues.
Date published: 2022-04-01
Rated 2 out of 5 by
null from
The state tax [programs are not consistent
I had to speak with 2 different TurboTax experts and their answers were contradictive to each other's. It took over a month to get an answer and when zi was trying to work it out, they got "disconnected" without a call back
Date published: 2022-04-01
Rated 5 out of 5 by
Mikgary from
easy to use
simple to use and affordable price. Ive been using this program for 6yrs
Date published: 2022-04-01
Rated 4 out of 5 by
sterelmes from
TT is great - but could do better
TT comm channels are really bad. I have to log into TT to send a message to my accountant. Not having normal comm channels cause us to miss meetings and made general comm very frustrating. TT was not able to help me with a Form 5500. I've had to hire another accountant to complete that form for me.
Date published: 2022-04-01
Rated 2 out of 5 by
LuannaSh from
Love Turbo Tax
Elenora was amazing!! She figured out my issue and walked me through fixing it!!
Date published: 2022-04-01
Rated 5 out of 5 by
KEITH 23 from
great
IT WASN'T BAD ,IT WAS EASIER THEN I THOUGHT IT WOULD BE .
Date published: 2022-04-01
Rated 5 out of 5 by
baxi from
awesome
I have been using turbo tax for last 20 years, great
Date published: 2022-04-01
Rated 5 out of 5 by
Leffew96 from
Something that seems so hard ,made easy !
Absolutely the easiest and only to file and got me just as much money as anyone else
All TurboTax® Offerings Reviews - Page 7506
Date published: 2022-04-01