TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 2 out of 5 by from Harder than usual I have used TT for years. I prepare my taxes and those of my wards. I found Turbo Tax explanations to be more confusing this year. Also, my ward owes no taxes and got nothing back, the federal filed fine, but the instructions you can do the federal file and then come back later to file the state...which is what I did. BUT, once I paid to file the state, TT would not let me file the state without filing the federal return which had already been filed. This was a complication I did not need. It was just more cumbersome to use this year.
Date published: 2023-03-05
Rated 4 out of 5 by from Works great except for document import feature On the 1099-INT step, TurboTax couldn't find my credit union - Navy Federal Credit Union (NFCU). This is a fairly large credit union, so I'm surprised that TurboTax didn't recognize it. As such, I wasn't able to automatically import my 1099-INT. Also, when I uploaded my 1099-INT *.PDF file from NFCU, TurboTax couldn't read the form, so I had to manually enter the number myself. Try using PDFplumber, it's a great Python package for automating data extraction from PDFs.
Date published: 2023-03-05
Rated 4 out of 5 by from turbo tax is good Very good and makes it easy to file taxes. Easy to file taxes.
Date published: 2023-03-05
Rated 2 out of 5 by from Turbotax has gotten too expensive!!!! Not everything works as advertised. Not easy to use as it was in prior years
Date published: 2023-03-05
Rated 4 out of 5 by from TurboTax is a great help! Using TurboTax online to complete Tax Returns is an excellent way to get through the process with as little or as much guidance that you need.
Date published: 2023-03-05
Rated 5 out of 5 by from good experience good experience with Patty...very knowledgeable and helpful
Date published: 2023-03-05
Rated 5 out of 5 by from If I could request Gregory next year… My tax consultation was fantastic. I wish there was a process to by name request your consultant for the following tax year.
Date published: 2023-03-05
Rated 5 out of 5 by from Great Great communication with the prepare. Easy to upload all the documents and easy to file
Date published: 2023-03-05
Rated 5 out of 5 by from JD Turbo Tax Review I've been using Turbo Tax for years. The quality of the product and ease of use has improved every year. I've never had a problem with the content of my filings both Federal and State
Date published: 2023-03-05
Rated 5 out of 5 by from Simple, easy, done. Very easy to navigate. 9 years running and never an issue
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7506
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Harder than usual I have used TT for years. I prepare my taxes and those of my wards. I found Turbo Tax explanations to be more confusing this year. Also, my ward owes no taxes and got nothing back, the federal filed fine, but the instructions you can do the federal file and then come back later to file the state...which is what I did. BUT, once I paid to file the state, TT would not let me file the state without filing the federal return which had already been filed. This was a complication I did not need. It was just more cumbersome to use this year.
Date published: 2023-03-05
Rated 4 out of 5 by from Works great except for document import feature On the 1099-INT step, TurboTax couldn't find my credit union - Navy Federal Credit Union (NFCU). This is a fairly large credit union, so I'm surprised that TurboTax didn't recognize it. As such, I wasn't able to automatically import my 1099-INT. Also, when I uploaded my 1099-INT *.PDF file from NFCU, TurboTax couldn't read the form, so I had to manually enter the number myself. Try using PDFplumber, it's a great Python package for automating data extraction from PDFs.
Date published: 2023-03-05
Rated 4 out of 5 by from turbo tax is good Very good and makes it easy to file taxes. Easy to file taxes.
Date published: 2023-03-05
Rated 2 out of 5 by from Turbotax has gotten too expensive!!!! Not everything works as advertised. Not easy to use as it was in prior years
Date published: 2023-03-05
Rated 4 out of 5 by from TurboTax is a great help! Using TurboTax online to complete Tax Returns is an excellent way to get through the process with as little or as much guidance that you need.
Date published: 2023-03-05
Rated 5 out of 5 by from good experience good experience with Patty...very knowledgeable and helpful
Date published: 2023-03-05
Rated 5 out of 5 by from If I could request Gregory next year… My tax consultation was fantastic. I wish there was a process to by name request your consultant for the following tax year.
Date published: 2023-03-05
Rated 5 out of 5 by from Great Great communication with the prepare. Easy to upload all the documents and easy to file
Date published: 2023-03-05
Rated 5 out of 5 by from JD Turbo Tax Review I've been using Turbo Tax for years. The quality of the product and ease of use has improved every year. I've never had a problem with the content of my filings both Federal and State
Date published: 2023-03-05
Rated 5 out of 5 by from Simple, easy, done. Very easy to navigate. 9 years running and never an issue
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7506