TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Great service, have used for 10+ years TurboTax is convenient, efficient, and has helped us do taxes for over 10 years. Premium helped with a specific tax situation and was straightforward. Will keep trusting TurboTax to do our taxes!
Date published: 2023-03-05
Rated 3 out of 5 by from There are a lot of room for improvements. The full service option has lots of improvements needed.
Date published: 2023-03-05
Rated 4 out of 5 by from Turbo Tax Easy I like how turbo tax walks me through the filing process one step at a time with easy ways to get my questions answered.
Date published: 2023-03-05
Rated 5 out of 5 by from turbo tax review It was thorough as usual. However Schwab and Fidelity expenses are no longer allowed? i
Date published: 2023-03-05
Rated 3 out of 5 by from Turbo Tax needs improvement!!!!!!!!!!!! Last year couldn't file electronically using TT. This year had difficulty paying for filing my State Tax electronically and was required to call for Technical Service. Been using TT since it was "Intuit" and never had as much difficulty the last two years. Just "Maybe" try simplifying TT instead of making it more difficult, just saying.......
Date published: 2023-03-05
Rated 5 out of 5 by from FAST AND EASY FAST AND EASY TO FILE, EVERYTHING WENT WELL, WILL USE AGAIN
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax is excellence Excellence product and user friendly. We will let all my friend know how easy it is .
Date published: 2023-03-05
Rated 2 out of 5 by from poor service this year No disclosure about problems with capital gains/ losses section until after trying to efile and FORCING me to pay for premium after entering information in capital loss section. There was no way to go back and delete this section when I decided I did not want to include captital loss carryover after entering my information and realized I would be charged more for premium than I would receive for completing this section. COMPLETE RIP OFF forcing me into a payment situation with no way out. I will be considering H&R Block next year.
Date published: 2023-03-05
Rated 5 out of 5 by from TurboTax helped me with professional steps In two help sessions, Turbotax ably solved my issues in a step by step manner. Polite, professional contact with the team - thank you!
Date published: 2023-03-05
Rated 2 out of 5 by from Pennsylvania State Balance Sheet Small Business There is a major malfunction in this software. It imported crazy numbers into the balance sheets. It took us hours of fiddling around to figure how to override the auto entries, make correct entries, and get the sheets to balance. Very disappointed. (We had similar issues last year as well.)
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7504
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great service, have used for 10+ years TurboTax is convenient, efficient, and has helped us do taxes for over 10 years. Premium helped with a specific tax situation and was straightforward. Will keep trusting TurboTax to do our taxes!
Date published: 2023-03-05
Rated 3 out of 5 by from There are a lot of room for improvements. The full service option has lots of improvements needed.
Date published: 2023-03-05
Rated 4 out of 5 by from Turbo Tax Easy I like how turbo tax walks me through the filing process one step at a time with easy ways to get my questions answered.
Date published: 2023-03-05
Rated 5 out of 5 by from turbo tax review It was thorough as usual. However Schwab and Fidelity expenses are no longer allowed? i
Date published: 2023-03-05
Rated 3 out of 5 by from Turbo Tax needs improvement!!!!!!!!!!!! Last year couldn't file electronically using TT. This year had difficulty paying for filing my State Tax electronically and was required to call for Technical Service. Been using TT since it was "Intuit" and never had as much difficulty the last two years. Just "Maybe" try simplifying TT instead of making it more difficult, just saying.......
Date published: 2023-03-05
Rated 5 out of 5 by from FAST AND EASY FAST AND EASY TO FILE, EVERYTHING WENT WELL, WILL USE AGAIN
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax is excellence Excellence product and user friendly. We will let all my friend know how easy it is .
Date published: 2023-03-05
Rated 2 out of 5 by from poor service this year No disclosure about problems with capital gains/ losses section until after trying to efile and FORCING me to pay for premium after entering information in capital loss section. There was no way to go back and delete this section when I decided I did not want to include captital loss carryover after entering my information and realized I would be charged more for premium than I would receive for completing this section. COMPLETE RIP OFF forcing me into a payment situation with no way out. I will be considering H&R Block next year.
Date published: 2023-03-05
Rated 5 out of 5 by from TurboTax helped me with professional steps In two help sessions, Turbotax ably solved my issues in a step by step manner. Polite, professional contact with the team - thank you!
Date published: 2023-03-05
Rated 2 out of 5 by from Pennsylvania State Balance Sheet Small Business There is a major malfunction in this software. It imported crazy numbers into the balance sheets. It took us hours of fiddling around to figure how to override the auto entries, make correct entries, and get the sheets to balance. Very disappointed. (We had similar issues last year as well.)
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7504