TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Great Software, but too expensive Great software product. But, the lobbying and complication of filing taxes is getting worse and worse each year. Worse still, TurbotTax is getting too expensive. Intuit should consider lobbying to simplifying the tax code and TurboTax should be nationalized.
Date published: 2023-03-05
Rated 5 out of 5 by from Great Ease of Use Really easy to use, with great reference material.
Date published: 2023-03-05
Rated 5 out of 5 by from Taxes that are easy Still the easiest way to do your taxes. Helpful hints and very good explanations of the tax laws.
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax Made My Filing Safe, Secure, and Swift We moved 401K retirement money and had solar panels installed. Turbo Tax guided me through these no traditional tax subject quickly and accurately helping me avoid tax pit falls and getting me a great refund.
Date published: 2023-03-05
Rated 5 out of 5 by from Woildn't touch my taxes without it Made everything so easy. Answered all my questions. Even helped me with my daughter's first return.
Date published: 2023-03-05
Rated 5 out of 5 by from So easy Nice experience, very straight forward and easy. Will use again next year
Date published: 2023-03-05
Rated 4 out of 5 by from problems with errorn1603 could not get customer support other than an AI response which did not help. ended up sending the draft return file to a backup laptop, going through the download of your software, was able finish the returns. But then could not get past the authorization to pay for the Ohio state return. I was filing for my mother, the return is in her name. The payment was from her credit card and all the related "is this you" information was correct but kept getting "snag, try later". 6 hours later, still no luck. ended up printing the returns a could not choose eFile the Fed (for which she owes) and print the State (for which she does not owe). No flexibility. Now have to take computer to repair because trying to get past th 1603 error and following the multiple tips/hints from the Community caused me to lose my Desktop icons and who knows what else. Frustated. An Intuit user for years. This lack of support is not acceptable.
Date published: 2023-03-05
Rated 5 out of 5 by from Turbotax is efficient It took 3 people to complete what Sandra managed to do in an hour! She's an amazing representative!!
Date published: 2023-03-05
Rated 5 out of 5 by from TurboTax is super easy and reliable I have done my taxes using TurboTax the last seven years. My taxes aren't the most complicated but they also aren't the simplest. I own a home, have a child, and also do option trading on the side. TurboTax is able to handle it all like a breeze.
Date published: 2023-03-05
Rated 5 out of 5 by from TurboTax is awesome! It is great. Updates every year to keep making the user experience easier and easier.
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7501
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Great Software, but too expensive Great software product. But, the lobbying and complication of filing taxes is getting worse and worse each year. Worse still, TurbotTax is getting too expensive. Intuit should consider lobbying to simplifying the tax code and TurboTax should be nationalized.
Date published: 2023-03-05
Rated 5 out of 5 by from Great Ease of Use Really easy to use, with great reference material.
Date published: 2023-03-05
Rated 5 out of 5 by from Taxes that are easy Still the easiest way to do your taxes. Helpful hints and very good explanations of the tax laws.
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax Made My Filing Safe, Secure, and Swift We moved 401K retirement money and had solar panels installed. Turbo Tax guided me through these no traditional tax subject quickly and accurately helping me avoid tax pit falls and getting me a great refund.
Date published: 2023-03-05
Rated 5 out of 5 by from Woildn't touch my taxes without it Made everything so easy. Answered all my questions. Even helped me with my daughter's first return.
Date published: 2023-03-05
Rated 5 out of 5 by from So easy Nice experience, very straight forward and easy. Will use again next year
Date published: 2023-03-05
Rated 4 out of 5 by from problems with errorn1603 could not get customer support other than an AI response which did not help. ended up sending the draft return file to a backup laptop, going through the download of your software, was able finish the returns. But then could not get past the authorization to pay for the Ohio state return. I was filing for my mother, the return is in her name. The payment was from her credit card and all the related "is this you" information was correct but kept getting "snag, try later". 6 hours later, still no luck. ended up printing the returns a could not choose eFile the Fed (for which she owes) and print the State (for which she does not owe). No flexibility. Now have to take computer to repair because trying to get past th 1603 error and following the multiple tips/hints from the Community caused me to lose my Desktop icons and who knows what else. Frustated. An Intuit user for years. This lack of support is not acceptable.
Date published: 2023-03-05
Rated 5 out of 5 by from Turbotax is efficient It took 3 people to complete what Sandra managed to do in an hour! She's an amazing representative!!
Date published: 2023-03-05
Rated 5 out of 5 by from TurboTax is super easy and reliable I have done my taxes using TurboTax the last seven years. My taxes aren't the most complicated but they also aren't the simplest. I own a home, have a child, and also do option trading on the side. TurboTax is able to handle it all like a breeze.
Date published: 2023-03-05
Rated 5 out of 5 by from TurboTax is awesome! It is great. Updates every year to keep making the user experience easier and easier.
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7501