TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Full Service
Rated 1 out of 5 by
SMP222 from
Efile Issues Unresolved
Long time user. The product works great for preparing the return. However, for 2 years in a row my efile return has been rejected. When I try to "fix" the problem it still is rejected. The bigger issue is that my credit card is charged before the return is accepted. If it gets rejected - it is a impossible to get a refund. No customer service, etc. I had previously used turbotax efile for many years with no issue. I thought I would try again thinking last year was an exception. Unfortunately I am in the same predicament I was last year.
Date published: 2022-04-18
Rated 5 out of 5 by
Engine99 from
Turbo tax is awesome!
I learned a lot. Easy to understand. I am glad I used turbotax.
Date published: 2022-04-18
Rated 4 out of 5 by
carcarcarmommy from
Good
Turbotax is a good product that I will be glad to use again.
Date published: 2022-04-18
Rated 1 out of 5 by
phatgeek from
Took 4.5 hours to delete a bug-ridden worksheet
The first phone person hung up on me. The second referred to me to 1-800-829-4059, which was just a series of beeps, then a disconnected number. Finally, the fourth phone call determined that could work around the bug by deleting the worksheet where the error occurred. since it doesnt' get filed. This is not ready for prime time.
Date published: 2022-04-18
Rated 5 out of 5 by
zavalar from
Turbo Tax is Grrrrreat
It's so easy anyone can use it, thank you turbo tax!
Date published: 2022-04-18
Rated 4 out of 5 by
Jerry2inMich from
Turbo Tax is great
It walks you through everything you need to file, can stop anytime to do something else and resume when ready. Been using TurboTax for years. Helps you get it done right,
Date published: 2022-04-18
Rated 2 out of 5 by
I2dissatisfied1 from
Turbotax was mediocre
I have used Turbotax for the last six years to file...this year was t not happy ... The help service call was awful... they hung up on me before I could finish my question .. the walk thru questions were not as helpful either ...for example, I was asked to answer many questions about my dependent before I found out that he was not event qualified to be and avoid many questions... also, there were other questions thougout that were noit clear and could have been eliminated
Date published: 2022-04-18
Rated 5 out of 5 by
Km74 from
Easy to navigate and fast!
Fast and easy to navigate. I’ll return to use this next year.
Date published: 2022-04-18
Rated 5 out of 5 by
Mo76400 from
Great Tax Return Option!
Very easy to use and the tax review (audit) gives you great piece of mind.
Date published: 2022-04-18
Rated 5 out of 5 by
Forosophobia from
Gets Me Through Every Year!
Step-by-step from start to finish, little room for doubt about what goes where, keeps me organized and focused.
All TurboTax® Offerings Reviews - Page 751
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
SMP222 from
Efile Issues Unresolved
Long time user. The product works great for preparing the return. However, for 2 years in a row my efile return has been rejected. When I try to "fix" the problem it still is rejected. The bigger issue is that my credit card is charged before the return is accepted. If it gets rejected - it is a impossible to get a refund. No customer service, etc. I had previously used turbotax efile for many years with no issue. I thought I would try again thinking last year was an exception. Unfortunately I am in the same predicament I was last year.
Date published: 2022-04-18
Rated 5 out of 5 by
Engine99 from
Turbo tax is awesome!
I learned a lot. Easy to understand. I am glad I used turbotax.
Date published: 2022-04-18
Rated 4 out of 5 by
carcarcarmommy from
Good
Turbotax is a good product that I will be glad to use again.
Date published: 2022-04-18
Rated 1 out of 5 by
phatgeek from
Took 4.5 hours to delete a bug-ridden worksheet
The first phone person hung up on me. The second referred to me to 1-800-829-4059, which was just a series of beeps, then a disconnected number. Finally, the fourth phone call determined that could work around the bug by deleting the worksheet where the error occurred. since it doesnt' get filed. This is not ready for prime time.
Date published: 2022-04-18
Rated 5 out of 5 by
zavalar from
Turbo Tax is Grrrrreat
It's so easy anyone can use it, thank you turbo tax!
Date published: 2022-04-18
Rated 4 out of 5 by
Jerry2inMich from
Turbo Tax is great
It walks you through everything you need to file, can stop anytime to do something else and resume when ready. Been using TurboTax for years. Helps you get it done right,
Date published: 2022-04-18
Rated 2 out of 5 by
I2dissatisfied1 from
Turbotax was mediocre
I have used Turbotax for the last six years to file...this year was t not happy ... The help service call was awful... they hung up on me before I could finish my question .. the walk thru questions were not as helpful either ...for example, I was asked to answer many questions about my dependent before I found out that he was not event qualified to be and avoid many questions... also, there were other questions thougout that were noit clear and could have been eliminated
Date published: 2022-04-18
Rated 5 out of 5 by
Km74 from
Easy to navigate and fast!
Fast and easy to navigate. I’ll return to use this next year.
Date published: 2022-04-18
Rated 5 out of 5 by
Mo76400 from
Great Tax Return Option!
Very easy to use and the tax review (audit) gives you great piece of mind.
Date published: 2022-04-18
Rated 5 out of 5 by
Forosophobia from
Gets Me Through Every Year!
Step-by-step from start to finish, little room for doubt about what goes where, keeps me organized and focused.
All TurboTax® Offerings Reviews - Page 751
Date published: 2022-04-18