TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Couldn't have been easier! The whole process was very simple. This was my first run with Turbo Tax after my CPA retired. I'm really happy with it. My personal advisors were great and spent alot of time with me to make sure things were right. I was pleasantly surprised to only owe about 20% of what I had estimated. Happy customer here!
Date published: 2023-03-08
Rated 4 out of 5 by from Still too much upselling Good and clear instructions and helps at every 1040 line.
Date published: 2023-03-08
Rated 5 out of 5 by from TurboTax Is Awesome! My experience with TurboTax Expert went well, and I like it.
Date published: 2023-03-08
Rated 4 out of 5 by from Easy to use, pricing structure is difficult Turbotax has been easy to use for years. I am always disappointed with the differences between the online version and the downloaded version. One year I will choose one, the next the other ~ however they don't communicate well with each other and they don't work the same. Also, if you are doing the online version the pricing structure has you paying a different price depending on the week. You don't know what you will pay to file your taxes until you are completed with them and by that time you aren't turning back after all of your hard work.
Date published: 2023-03-08
Rated 5 out of 5 by from I've been filing for a long time It's it's easy to do by yourself thanks turbo tax for help
Date published: 2023-03-08
Rated 5 out of 5 by from User Friendly - Took the Stress Away Software was easy to use and follow with guiding tips helpful.
Date published: 2023-03-08
Rated 2 out of 5 by from convoluted ptocess ifffificult processes are not explained well enough. .I loved blank boxes and "must have number" and NO directions to the form and explanations/ Three of those cost me hours of researcch
Date published: 2023-03-08
Rated 1 out of 5 by from Tired of fees I'm so tired every year having to start over on my tax returns because somewhere in a paragraph of text it says I'm going to be charged for things and I don't find out until the review. Make it so we can remove at the end any extra crap we never wanted instead of having us start over.
Date published: 2023-03-08
Rated 5 out of 5 by from Easy Peasy Simple, single, done in 15 minutes. Love this free version.
Date published: 2023-03-08
Rated 5 out of 5 by from Was easy as you had most of the info Hard to understand some if it but over all easy The little info boxes were helpful
Date published: 2023-03-08
All TurboTax® Offerings Reviews - Page 7498
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Couldn't have been easier! The whole process was very simple. This was my first run with Turbo Tax after my CPA retired. I'm really happy with it. My personal advisors were great and spent alot of time with me to make sure things were right. I was pleasantly surprised to only owe about 20% of what I had estimated. Happy customer here!
Date published: 2023-03-08
Rated 4 out of 5 by from Still too much upselling Good and clear instructions and helps at every 1040 line.
Date published: 2023-03-08
Rated 5 out of 5 by from TurboTax Is Awesome! My experience with TurboTax Expert went well, and I like it.
Date published: 2023-03-08
Rated 4 out of 5 by from Easy to use, pricing structure is difficult Turbotax has been easy to use for years. I am always disappointed with the differences between the online version and the downloaded version. One year I will choose one, the next the other ~ however they don't communicate well with each other and they don't work the same. Also, if you are doing the online version the pricing structure has you paying a different price depending on the week. You don't know what you will pay to file your taxes until you are completed with them and by that time you aren't turning back after all of your hard work.
Date published: 2023-03-08
Rated 5 out of 5 by from I've been filing for a long time It's it's easy to do by yourself thanks turbo tax for help
Date published: 2023-03-08
Rated 5 out of 5 by from User Friendly - Took the Stress Away Software was easy to use and follow with guiding tips helpful.
Date published: 2023-03-08
Rated 2 out of 5 by from convoluted ptocess ifffificult processes are not explained well enough. .I loved blank boxes and "must have number" and NO directions to the form and explanations/ Three of those cost me hours of researcch
Date published: 2023-03-08
Rated 1 out of 5 by from Tired of fees I'm so tired every year having to start over on my tax returns because somewhere in a paragraph of text it says I'm going to be charged for things and I don't find out until the review. Make it so we can remove at the end any extra crap we never wanted instead of having us start over.
Date published: 2023-03-08
Rated 5 out of 5 by from Easy Peasy Simple, single, done in 15 minutes. Love this free version.
Date published: 2023-03-08
Rated 5 out of 5 by from Was easy as you had most of the info Hard to understand some if it but over all easy The little info boxes were helpful
Date published: 2023-03-08
All TurboTax® Offerings Reviews - Page 7498