TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Requires intunit account to import financial data. TurboTax used to be a good good tax preparation software but as of 2021 they now require you to create an Intuit account to import data from your financial institutions or to pull data from scanned or pdf W-2s. Why would an account be required to import data unless they plan to aggregate and sell this information? Either way I have way too many accounts already and don't want another account I don't need. Plus I don't want my data funneled through Intuit servers. Otherwise the program works about as well as in the past. But this year it said we didn't qualify for Child tax credits until I went back on my own to the personal information section and then it decided that yes we were eligible. We would have missed out on this $4000 tax credit had I not done that.
Date published: 2023-03-05
Rated 1 out of 5 by from Intuit Payed Off the IRS The TurboTax website and UI works fine, doesn't fail to load, and is at least 95% accurate when importing data from uploaded W-2 and 1099 forms. I did my taxes by hand last year but used TurboTax again this year because I moved and calculating taxes in multiple states can be a lot of work. I'll do them by hand again next year. TurboTax is expensive and the IRS could easily calculate how much we owe and bill us (see for example article "How the Maker of TurboTax Fought Free, Simple Tax Filing" online by ProPublica).
Date published: 2023-03-05
Rated 5 out of 5 by from Awesome product Great experience. Makes it so easy for me to file my own taxes.
Date published: 2023-03-05
Rated 5 out of 5 by from I will use Turbo Tax from now on The online process was super easy. I opted for the Full Service Deluxe and my agent was excellent
Date published: 2023-03-05
Rated 5 out of 5 by from Very simple So simple to do them yourself. I have used TurboTax for some years now & always fast & easy
Date published: 2023-03-05
Rated 5 out of 5 by from Awesome Been using TurboTax 8 years now. Always accurate and very helpful.
Date published: 2023-03-05
Rated 4 out of 5 by from Turbo Tax is good. Frustrating b/c I did not have a 1095A and it kept rejecting my return. I did not visit this part b/c I knew I did not need to.
Date published: 2023-03-05
Rated 3 out of 5 by from Turbo Tax is Increasing Their Prices Turbo Tax has a very user friendly interface- which is why I use them year after year. However, this year I was forced to upgrade to premium due to the small amount of stocks I have and dividends I have earned. I have had these stocks year after year and have never needed to upgrade to premium. They are essentially making people pay more just to file taxes even if it is similar to last year. Luckily the support person I spoke with sorted everything out...but Beware!
Date published: 2023-03-05
Rated 3 out of 5 by from Software s good but prices are too high- Software is easy to use but the prices have gone from $108 in 2022 to $178 in 2023 (premier + state). Thats a 60.7% increase for the same software year over year. My local CPA charges a flat $150.
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo TAx is quick and easy it was fax and easy and reliable. Eight year in a row I have used turbo tax
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7492
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Requires intunit account to import financial data. TurboTax used to be a good good tax preparation software but as of 2021 they now require you to create an Intuit account to import data from your financial institutions or to pull data from scanned or pdf W-2s. Why would an account be required to import data unless they plan to aggregate and sell this information? Either way I have way too many accounts already and don't want another account I don't need. Plus I don't want my data funneled through Intuit servers. Otherwise the program works about as well as in the past. But this year it said we didn't qualify for Child tax credits until I went back on my own to the personal information section and then it decided that yes we were eligible. We would have missed out on this $4000 tax credit had I not done that.
Date published: 2023-03-05
Rated 1 out of 5 by from Intuit Payed Off the IRS The TurboTax website and UI works fine, doesn't fail to load, and is at least 95% accurate when importing data from uploaded W-2 and 1099 forms. I did my taxes by hand last year but used TurboTax again this year because I moved and calculating taxes in multiple states can be a lot of work. I'll do them by hand again next year. TurboTax is expensive and the IRS could easily calculate how much we owe and bill us (see for example article "How the Maker of TurboTax Fought Free, Simple Tax Filing" online by ProPublica).
Date published: 2023-03-05
Rated 5 out of 5 by from Awesome product Great experience. Makes it so easy for me to file my own taxes.
Date published: 2023-03-05
Rated 5 out of 5 by from I will use Turbo Tax from now on The online process was super easy. I opted for the Full Service Deluxe and my agent was excellent
Date published: 2023-03-05
Rated 5 out of 5 by from Very simple So simple to do them yourself. I have used TurboTax for some years now & always fast & easy
Date published: 2023-03-05
Rated 5 out of 5 by from Awesome Been using TurboTax 8 years now. Always accurate and very helpful.
Date published: 2023-03-05
Rated 4 out of 5 by from Turbo Tax is good. Frustrating b/c I did not have a 1095A and it kept rejecting my return. I did not visit this part b/c I knew I did not need to.
Date published: 2023-03-05
Rated 3 out of 5 by from Turbo Tax is Increasing Their Prices Turbo Tax has a very user friendly interface- which is why I use them year after year. However, this year I was forced to upgrade to premium due to the small amount of stocks I have and dividends I have earned. I have had these stocks year after year and have never needed to upgrade to premium. They are essentially making people pay more just to file taxes even if it is similar to last year. Luckily the support person I spoke with sorted everything out...but Beware!
Date published: 2023-03-05
Rated 3 out of 5 by from Software s good but prices are too high- Software is easy to use but the prices have gone from $108 in 2022 to $178 in 2023 (premier + state). Thats a 60.7% increase for the same software year over year. My local CPA charges a flat $150.
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo TAx is quick and easy it was fax and easy and reliable. Eight year in a row I have used turbo tax
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7492