TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 2 out of 5 by
CocoMichelleChanel from
TurboTax has gone downhill
Every year for the last 3 years, it has become more cumbersome to use TurboTax. Lots of repetitive steps, we had a lot of trouble with getting started as it initially kept asking for a password that didn't exist. After rebooting our computer and trying multiple days, it finally went away. We had an awful time trying to use the ItsDeductible app for our donations due to issues with the Keychain. It's ridiculous that we can't e-file our state tax return and snail mail our federal return; it's also ridiculous that TT can't deduct the filing fee from a state tax refund.
Date published: 2023-03-05
Rated 5 out of 5 by
Lee28Liz from
Turbo Tax is great!
Turbo tax is easy to use and gets through the details quickly. Have used it for years!
Date published: 2023-03-05
Rated 1 out of 5 by
SufferedBadly from
Very Painful e-filing
Paid $20 for State eFile. System would not recognize the payment. Had to contact customer "service". Very painful process. Didn't know how to solve. We agreed they should issue a credit and I would manually submit and never use Turbo Tax again.
Date published: 2023-03-05
Rated 4 out of 5 by
samthebest24 from
amazing
easy and accurate filing of my taxes. highly recommended...worth every penny.
Date published: 2023-03-05
Rated 1 out of 5 by
TURBOTAXSTOOPID from
TURBO TAX only cares about money
Read the title it will say all you need to know about how awful turbo tax
Date published: 2023-03-05
Rated 5 out of 5 by
TheWebbs19831985 from
Turbo Tax makes everything so simple
Turbo Tax makes having my own business a breeze when it comes to tax time. They save me so much money!
Date published: 2023-03-05
Rated 5 out of 5 by
lgloddy from
Marsha was awesome
Friendly informative and professional! Excellent experience!!
Date published: 2023-03-05
Rated 5 out of 5 by
LDB007 from
TurboTax for Business
Been using this product for more than a dozen years. Love it. Extremely efficient. Easy to use.
Date published: 2023-03-05
Rated 5 out of 5 by
JanetteM8 from
Review of Turbo Tax
Turbo Tax is easy to use and the instructions are complete and understandable.
Date published: 2023-03-05
Rated 5 out of 5 by
RustyM20 from
turbo tax is great
used turbo tax for the last 6 years...worked out great
All TurboTax® Offerings Reviews - Page 7491
Date published: 2023-03-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
CocoMichelleChanel from
TurboTax has gone downhill
Every year for the last 3 years, it has become more cumbersome to use TurboTax. Lots of repetitive steps, we had a lot of trouble with getting started as it initially kept asking for a password that didn't exist. After rebooting our computer and trying multiple days, it finally went away. We had an awful time trying to use the ItsDeductible app for our donations due to issues with the Keychain. It's ridiculous that we can't e-file our state tax return and snail mail our federal return; it's also ridiculous that TT can't deduct the filing fee from a state tax refund.
Date published: 2023-03-05
Rated 5 out of 5 by
Lee28Liz from
Turbo Tax is great!
Turbo tax is easy to use and gets through the details quickly. Have used it for years!
Date published: 2023-03-05
Rated 1 out of 5 by
SufferedBadly from
Very Painful e-filing
Paid $20 for State eFile. System would not recognize the payment. Had to contact customer "service". Very painful process. Didn't know how to solve. We agreed they should issue a credit and I would manually submit and never use Turbo Tax again.
Date published: 2023-03-05
Rated 4 out of 5 by
samthebest24 from
amazing
easy and accurate filing of my taxes. highly recommended...worth every penny.
Date published: 2023-03-05
Rated 1 out of 5 by
TURBOTAXSTOOPID from
TURBO TAX only cares about money
Read the title it will say all you need to know about how awful turbo tax
Date published: 2023-03-05
Rated 5 out of 5 by
TheWebbs19831985 from
Turbo Tax makes everything so simple
Turbo Tax makes having my own business a breeze when it comes to tax time. They save me so much money!
Date published: 2023-03-05
Rated 5 out of 5 by
lgloddy from
Marsha was awesome
Friendly informative and professional! Excellent experience!!
Date published: 2023-03-05
Rated 5 out of 5 by
LDB007 from
TurboTax for Business
Been using this product for more than a dozen years. Love it. Extremely efficient. Easy to use.
Date published: 2023-03-05
Rated 5 out of 5 by
JanetteM8 from
Review of Turbo Tax
Turbo Tax is easy to use and the instructions are complete and understandable.
Date published: 2023-03-05
Rated 5 out of 5 by
RustyM20 from
turbo tax is great
used turbo tax for the last 6 years...worked out great
All TurboTax® Offerings Reviews - Page 7491
Date published: 2023-03-05