TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Great Very easy to follow step by step thanks TurboTax so much
Date published: 2021-03-07
Rated 4 out of 5 by from Mainly good, some problems The instructions for entering medical expenses are very confusing. In 2019 we did it incorrectly using Turbo Tax and needed to file an amended return. In 2020 we made sure we input what was necessary to have the medical expenses be correct. Turbo Tax needs to update its insturctions. Also the Original Issue Discount section is extremely confusing. We had to do a search, then jump to the OID section to figure out what to do. Please update.
Date published: 2021-03-07
Rated 5 out of 5 by from TurboTax is easy to use I have used TurboTax for several years now and keep coming back. It is easy to use, answers my questions and gets me the most refund.
Date published: 2021-03-07
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is the go to program for your do it yourselfer. Very user friendly with constant review of your return to be sure it is done correctly.
Date published: 2021-03-07
Rated 2 out of 5 by from too slow to load the program doesnt load up the tax returns and the blue wheel keeps spinning. also, you shouldnt be charging so much money to efile a state tax return. They are free on their website.
Date published: 2021-03-07
Rated 5 out of 5 by from Quick, Simple & Affordable Simplicity at its' finest. Super easy to use and always an easy process.
Date published: 2021-03-07
Rated 5 out of 5 by from Easy to use. Turbo tax worked as expected and will I will use it again next year.
Date published: 2021-03-07
Rated 5 out of 5 by from Simple and easy to use The process was simple and easy to use. The program gave very helpful hints and information
Date published: 2021-03-07
Rated 5 out of 5 by from Super Easy to Get Through! I was able to upload my W2 and it saved me a lot of time. The rest was easy to follow.
Date published: 2021-03-07
Rated 3 out of 5 by from Excess Fees The process fee amount is too much. Once the Turbotax product software is bought, there should not be a processing fee. If I buy your product it should come with fees waived, for using your product. I should not have to pay extra just because its easier to file electronically, that makes no sense, and defeats the purpose of paying for it when its free online.
Date published: 2021-03-07
All TurboTax® Offerings Reviews - Page 7488
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Very easy to follow step by step thanks TurboTax so much
Date published: 2021-03-07
Rated 4 out of 5 by from Mainly good, some problems The instructions for entering medical expenses are very confusing. In 2019 we did it incorrectly using Turbo Tax and needed to file an amended return. In 2020 we made sure we input what was necessary to have the medical expenses be correct. Turbo Tax needs to update its insturctions. Also the Original Issue Discount section is extremely confusing. We had to do a search, then jump to the OID section to figure out what to do. Please update.
Date published: 2021-03-07
Rated 5 out of 5 by from TurboTax is easy to use I have used TurboTax for several years now and keep coming back. It is easy to use, answers my questions and gets me the most refund.
Date published: 2021-03-07
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is the go to program for your do it yourselfer. Very user friendly with constant review of your return to be sure it is done correctly.
Date published: 2021-03-07
Rated 2 out of 5 by from too slow to load the program doesnt load up the tax returns and the blue wheel keeps spinning. also, you shouldnt be charging so much money to efile a state tax return. They are free on their website.
Date published: 2021-03-07
Rated 5 out of 5 by from Quick, Simple & Affordable Simplicity at its' finest. Super easy to use and always an easy process.
Date published: 2021-03-07
Rated 5 out of 5 by from Easy to use. Turbo tax worked as expected and will I will use it again next year.
Date published: 2021-03-07
Rated 5 out of 5 by from Simple and easy to use The process was simple and easy to use. The program gave very helpful hints and information
Date published: 2021-03-07
Rated 5 out of 5 by from Super Easy to Get Through! I was able to upload my W2 and it saved me a lot of time. The rest was easy to follow.
Date published: 2021-03-07
Rated 3 out of 5 by from Excess Fees The process fee amount is too much. Once the Turbotax product software is bought, there should not be a processing fee. If I buy your product it should come with fees waived, for using your product. I should not have to pay extra just because its easier to file electronically, that makes no sense, and defeats the purpose of paying for it when its free online.
Date published: 2021-03-07
All TurboTax® Offerings Reviews - Page 7488