TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
RIPOFF0000 from
poor service this year
No disclosure about problems with capital gains/ losses section until after trying to efile and FORCING me to pay for premium after entering information in capital loss section. There was no way to go back and delete this section when I decided I did not want to include captital loss carryover after entering my information and realized I would be charged more for premium than I would receive for completing this section. COMPLETE RIP OFF forcing me into a payment situation with no way out. I will be considering H&R Block next year.
Date published: 2023-03-05
Rated 5 out of 5 by
BennATL from
TurboTax helped me with professional steps
In two help sessions, Turbotax ably solved my issues in a step by step manner. Polite, professional contact with the team - thank you!
Date published: 2023-03-05
Rated 2 out of 5 by
Rmageddon from
Pennsylvania State Balance Sheet Small Business
There is a major malfunction in this software. It imported crazy numbers into the balance sheets. It took us hours of fiddling around to figure how to override the auto entries, make correct entries, and get the sheets to balance. Very disappointed. (We had similar issues last year as well.)
Date published: 2023-03-05
Rated 5 out of 5 by
Ugonna from
Excellent and easy to use
It was easy and the expert was helpful all through the process
Date published: 2023-03-05
Rated 5 out of 5 by
cak3 from
Turbo Tax
Turbo Tax is awesome! They are very helpful! Thank you!
Date published: 2023-03-05
Rated 5 out of 5 by
Libby Watzek from
2023 Great returns
Very easy. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2023-03-05
Rated 5 out of 5 by
Parretguy from
Great
Very easy to file and its free! Took about an hour to complete
Date published: 2023-03-05
Rated 5 out of 5 by
Mike 287 from
Turbo tax is awesome
Smooth process, user friendly app great product easy to use
Date published: 2023-03-05
Rated 4 out of 5 by
kate8637 from
Been using for years. Easy step by step. ========
Some specific form are difficult to find. --------
Date published: 2023-03-05
Rated 4 out of 5 by
keeman from
Turbo Tax filing for 2022 with fed and state e-fil
Went smoothly. Experienced no problems of any kind
All TurboTax® Offerings Reviews - Page 7487
Date published: 2023-03-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
RIPOFF0000 from
poor service this year
No disclosure about problems with capital gains/ losses section until after trying to efile and FORCING me to pay for premium after entering information in capital loss section. There was no way to go back and delete this section when I decided I did not want to include captital loss carryover after entering my information and realized I would be charged more for premium than I would receive for completing this section. COMPLETE RIP OFF forcing me into a payment situation with no way out. I will be considering H&R Block next year.
Date published: 2023-03-05
Rated 5 out of 5 by
BennATL from
TurboTax helped me with professional steps
In two help sessions, Turbotax ably solved my issues in a step by step manner. Polite, professional contact with the team - thank you!
Date published: 2023-03-05
Rated 2 out of 5 by
Rmageddon from
Pennsylvania State Balance Sheet Small Business
There is a major malfunction in this software. It imported crazy numbers into the balance sheets. It took us hours of fiddling around to figure how to override the auto entries, make correct entries, and get the sheets to balance. Very disappointed. (We had similar issues last year as well.)
Date published: 2023-03-05
Rated 5 out of 5 by
Ugonna from
Excellent and easy to use
It was easy and the expert was helpful all through the process
Date published: 2023-03-05
Rated 5 out of 5 by
cak3 from
Turbo Tax
Turbo Tax is awesome! They are very helpful! Thank you!
Date published: 2023-03-05
Rated 5 out of 5 by
Libby Watzek from
2023 Great returns
Very easy. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2023-03-05
Rated 5 out of 5 by
Parretguy from
Great
Very easy to file and its free! Took about an hour to complete
Date published: 2023-03-05
Rated 5 out of 5 by
Mike 287 from
Turbo tax is awesome
Smooth process, user friendly app great product easy to use
Date published: 2023-03-05
Rated 4 out of 5 by
kate8637 from
Been using for years. Easy step by step. ========
Some specific form are difficult to find. --------
Date published: 2023-03-05
Rated 4 out of 5 by
keeman from
Turbo Tax filing for 2022 with fed and state e-fil
Went smoothly. Experienced no problems of any kind
All TurboTax® Offerings Reviews - Page 7487
Date published: 2023-03-05