TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281572 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome! This is first time I've done my own taxes and while it took a few days, because I wanted to make sure I was doing it right, so I took my time, it was really easy and something that I realized I could do on my own. With that said, when I got stuck a few times and had some questions I tax expert was just a click and a phone call away and they all answered my questions in a clear and timely manner. I love the chat feature and the remote access feature. The turbo tax expert was able to view my screen and point out where I needed to go next.
Date published: 2021-03-09
Rated 4 out of 5 by from Great! I didn't use a helper, I did it myself with a little help from a friend. It was also great to know that there was someone there at every step just in case I needed help.
Date published: 2021-03-09
Rated 5 out of 5 by from Turbotax is great. My time on turbotax was great and I will come back next year.
Date published: 2021-03-09
Rated 5 out of 5 by from Easiest Tax Services Ever!!!!! Easy to use! This was my first time and it felt awesome not to pay someone to do my taxes!!!!
Date published: 2021-03-09
Rated 5 out of 5 by from great sevice I have been using turbo tax for years and I love it
Date published: 2021-03-09
Rated 4 out of 5 by from Use it every year I like using Turbo Tax because all the information from previous years is accessible. The only things I don't like is each year is more expensive to use and you no longer can apply a refund from either Fed or state towards the balance due on the other.
Date published: 2021-03-09
Rated 5 out of 5 by from President/CEO Fantastic, Easy to use and excellent support system!!!
Date published: 2021-03-09
Rated 5 out of 5 by from TurboTax is great I appreciate the Help answers which are helpful and also allows for Chat with questions or schedule time with accountant to answer questions and review.
Date published: 2021-03-09
Rated 1 out of 5 by from Never again The biggest selling point of Turbotax is the word "free." I understand in certain situations, it's impossible to get your taxes filed for free, but it seems exceedingly rare to avoid fees on this site and every year it only gets worse. This is the last year that I am filing with Turbotax.
Date published: 2021-03-09
Rated 5 out of 5 by from I love TurboTax This program has helped me through so much for many years!
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7483
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome! This is first time I've done my own taxes and while it took a few days, because I wanted to make sure I was doing it right, so I took my time, it was really easy and something that I realized I could do on my own. With that said, when I got stuck a few times and had some questions I tax expert was just a click and a phone call away and they all answered my questions in a clear and timely manner. I love the chat feature and the remote access feature. The turbo tax expert was able to view my screen and point out where I needed to go next.
Date published: 2021-03-09
Rated 4 out of 5 by from Great! I didn't use a helper, I did it myself with a little help from a friend. It was also great to know that there was someone there at every step just in case I needed help.
Date published: 2021-03-09
Rated 5 out of 5 by from Turbotax is great. My time on turbotax was great and I will come back next year.
Date published: 2021-03-09
Rated 5 out of 5 by from Easiest Tax Services Ever!!!!! Easy to use! This was my first time and it felt awesome not to pay someone to do my taxes!!!!
Date published: 2021-03-09
Rated 5 out of 5 by from great sevice I have been using turbo tax for years and I love it
Date published: 2021-03-09
Rated 4 out of 5 by from Use it every year I like using Turbo Tax because all the information from previous years is accessible. The only things I don't like is each year is more expensive to use and you no longer can apply a refund from either Fed or state towards the balance due on the other.
Date published: 2021-03-09
Rated 5 out of 5 by from President/CEO Fantastic, Easy to use and excellent support system!!!
Date published: 2021-03-09
Rated 5 out of 5 by from TurboTax is great I appreciate the Help answers which are helpful and also allows for Chat with questions or schedule time with accountant to answer questions and review.
Date published: 2021-03-09
Rated 1 out of 5 by from Never again The biggest selling point of Turbotax is the word "free." I understand in certain situations, it's impossible to get your taxes filed for free, but it seems exceedingly rare to avoid fees on this site and every year it only gets worse. This is the last year that I am filing with Turbotax.
Date published: 2021-03-09
Rated 5 out of 5 by from I love TurboTax This program has helped me through so much for many years!
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7483