TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Meh The government should do our taxes and save us this bs
Date published: 2022-04-03
Rated 5 out of 5 by from TurboTax is very good Have all I needed. Had a problem with deleting not needed forms but managed to do that.
Date published: 2022-04-03
Rated 5 out of 5 by from Amazing tool that makes filing US taxes easy I love Turbotax! The tool is so easy to use, especially once you have used it once because it remembers all your past filings info.
Date published: 2022-04-03
Rated 5 out of 5 by from Great! TurboTax is easy, understandable and affordable. So happy this exists
Date published: 2022-04-03
Rated 5 out of 5 by from Amazing.... Easy and reliable. Never found anything as simple for taxes. Got me 3.000 more than h and r block was going to.
Date published: 2022-04-03
Rated 5 out of 5 by from Easy !!! Easy to navigate... would recommend!!! I use this program every year.
Date published: 2022-04-03
Rated 4 out of 5 by from I use TT for years I've used TurboTax for over 20 years. I will be using in the future.
Date published: 2022-04-03
Rated 5 out of 5 by from So easy to use First time using and cannot express how easy it was to do my taxes.I would definitely recommend it to anyone who is in need of a tax service
Date published: 2022-04-03
Rated 4 out of 5 by from Federal works fine. State of MA not so much. good program gets the job done But in doing MA fiduciary there was a calculation that was not done but needed to be for e-file. It was on the MA Schedule B/R and was the percentage of income calculation. It worked when I divided the capital gain by the other income it worked. I was an EA and previously worked for TT so I was able to figure it out but the ordinary individual may very well give up on it. Would be happy to provide info on return if anyone wants to contact me. I know from past experience what aggravation state returns can be.
Date published: 2022-04-03
Rated 1 out of 5 by from Worst Service - Waste of Money My tax "expert" was distant, uninformed, and unable or unwilling to provide any answers to any of my questions in a timely manner. He did not respond to my initial questions for nearly a full week. Even after responding, he did not offer any insight or advice that I had not already found after a quick internet search. I will never use this "full service" again - over $400 for something I could (and should) have done by myself.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 7480
TurboTaxTurboTax Customer Ratings & Reviews
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Select all that apply to find reviewers similar to you.
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Student
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Rated 3 out of 5 by from Meh The government should do our taxes and save us this bs
Date published: 2022-04-03
Rated 5 out of 5 by from TurboTax is very good Have all I needed. Had a problem with deleting not needed forms but managed to do that.
Date published: 2022-04-03
Rated 5 out of 5 by from Amazing tool that makes filing US taxes easy I love Turbotax! The tool is so easy to use, especially once you have used it once because it remembers all your past filings info.
Date published: 2022-04-03
Rated 5 out of 5 by from Great! TurboTax is easy, understandable and affordable. So happy this exists
Date published: 2022-04-03
Rated 5 out of 5 by from Amazing.... Easy and reliable. Never found anything as simple for taxes. Got me 3.000 more than h and r block was going to.
Date published: 2022-04-03
Rated 5 out of 5 by from Easy !!! Easy to navigate... would recommend!!! I use this program every year.
Date published: 2022-04-03
Rated 4 out of 5 by from I use TT for years I've used TurboTax for over 20 years. I will be using in the future.
Date published: 2022-04-03
Rated 5 out of 5 by from So easy to use First time using and cannot express how easy it was to do my taxes.I would definitely recommend it to anyone who is in need of a tax service
Date published: 2022-04-03
Rated 4 out of 5 by from Federal works fine. State of MA not so much. good program gets the job done But in doing MA fiduciary there was a calculation that was not done but needed to be for e-file. It was on the MA Schedule B/R and was the percentage of income calculation. It worked when I divided the capital gain by the other income it worked. I was an EA and previously worked for TT so I was able to figure it out but the ordinary individual may very well give up on it. Would be happy to provide info on return if anyone wants to contact me. I know from past experience what aggravation state returns can be.
Date published: 2022-04-03
Rated 1 out of 5 by from Worst Service - Waste of Money My tax "expert" was distant, uninformed, and unable or unwilling to provide any answers to any of my questions in a timely manner. He did not respond to my initial questions for nearly a full week. Even after responding, he did not offer any insight or advice that I had not already found after a quick internet search. I will never use this "full service" again - over $400 for something I could (and should) have done by myself.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 7480