TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Why did I hesitate,so easy to use. Excellent format and personal assistance make this a no brainer.
Date published: 2021-03-07
Rated 3 out of 5 by from Getting worse each year Had difficulty for updates. When I tried to file electronically it said i needed ann unapt, try to find out how to do this. I was told to uninstall and reinstall. Bull crap!
Date published: 2021-03-07
Rated 5 out of 5 by from So easy! So easy. The User Experience is phenomenal and the help on the right side is so helpful. It's nice to have it all online as opposed to going in and having to have someone else do it. It was very educational which I felt I needed
Date published: 2021-03-07
Rated 5 out of 5 by from extremely easy to use and awesome extremely easy to use and user friendly. makes tax time a breeze.
Date published: 2021-03-07
Rated 5 out of 5 by from turbo tax operation is very easy. only need to follow the step is ok
Date published: 2021-03-07
Rated 5 out of 5 by from For 15 Years Running! The Best!! I've been using TT for over 15 years and have found them to be very user friendly, even with investment and commercial property rentals. Hands down, the best!
Date published: 2021-03-07
Rated 4 out of 5 by from Convienient I have nothing against turbo tax in regards to the process. I just feel it is a little expensive to file. But I am use to the fomat and it is convienient. I was offered a $20 discount if I filed by 3/27 through T Row Price but I only received $15. But I can live with that so I will be back.
Date published: 2021-03-07
Rated 4 out of 5 by from TurboTax is Efficient Continuing using TurboTax makes filing Fed taxes efficient. TurboTax automatically utilizes prior year information. It is efficient, logical and useful. All required forms are automatically filled out and attached. Prior years information becomes template for this year. It is very efficient and saves a lot of time. The side by side comparison of two years filings helps me focus on the places that I need to pay attention. It could do better. The financial institutes fill out 1099-xxxx forms varies, e.g., on one of my 1099-INT, box 15 and box 16 not blank while box 17 is . TurboTax requires the values from box 15, 16 and 17. Also if box 16 is not empty, box 17 cannot be blank. In my case, my 1099-INT has values in box 15 and 16 while box 17 is blank. Plus, the value in box 15 on my 1099-INT is not in the dropdown list of TurboTax. The instruction on that page doesn't help at all. Same things occur on one of my 1099-R. I truthfully pulled values from my 1099-R onto TurboTax but TurboTax tells me that there is an issue. Instructions don't help.
Date published: 2021-03-07
Rated 5 out of 5 by from its was great thanks it made it easy thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-03-07
Rated 5 out of 5 by from TurboTax is outstanding! TurboTax is clear, easy, straight forward to anybody. No tax experience required, they walked me through everything making taxes look "easy". Great!
Date published: 2021-03-07
All TurboTax® Offerings Reviews - Page 7478
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Why did I hesitate,so easy to use. Excellent format and personal assistance make this a no brainer.
Date published: 2021-03-07
Rated 3 out of 5 by from Getting worse each year Had difficulty for updates. When I tried to file electronically it said i needed ann unapt, try to find out how to do this. I was told to uninstall and reinstall. Bull crap!
Date published: 2021-03-07
Rated 5 out of 5 by from So easy! So easy. The User Experience is phenomenal and the help on the right side is so helpful. It's nice to have it all online as opposed to going in and having to have someone else do it. It was very educational which I felt I needed
Date published: 2021-03-07
Rated 5 out of 5 by from extremely easy to use and awesome extremely easy to use and user friendly. makes tax time a breeze.
Date published: 2021-03-07
Rated 5 out of 5 by from turbo tax operation is very easy. only need to follow the step is ok
Date published: 2021-03-07
Rated 5 out of 5 by from For 15 Years Running! The Best!! I've been using TT for over 15 years and have found them to be very user friendly, even with investment and commercial property rentals. Hands down, the best!
Date published: 2021-03-07
Rated 4 out of 5 by from Convienient I have nothing against turbo tax in regards to the process. I just feel it is a little expensive to file. But I am use to the fomat and it is convienient. I was offered a $20 discount if I filed by 3/27 through T Row Price but I only received $15. But I can live with that so I will be back.
Date published: 2021-03-07
Rated 4 out of 5 by from TurboTax is Efficient Continuing using TurboTax makes filing Fed taxes efficient. TurboTax automatically utilizes prior year information. It is efficient, logical and useful. All required forms are automatically filled out and attached. Prior years information becomes template for this year. It is very efficient and saves a lot of time. The side by side comparison of two years filings helps me focus on the places that I need to pay attention. It could do better. The financial institutes fill out 1099-xxxx forms varies, e.g., on one of my 1099-INT, box 15 and box 16 not blank while box 17 is . TurboTax requires the values from box 15, 16 and 17. Also if box 16 is not empty, box 17 cannot be blank. In my case, my 1099-INT has values in box 15 and 16 while box 17 is blank. Plus, the value in box 15 on my 1099-INT is not in the dropdown list of TurboTax. The instruction on that page doesn't help at all. Same things occur on one of my 1099-R. I truthfully pulled values from my 1099-R onto TurboTax but TurboTax tells me that there is an issue. Instructions don't help.
Date published: 2021-03-07
Rated 5 out of 5 by from its was great thanks it made it easy thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-03-07
Rated 5 out of 5 by from TurboTax is outstanding! TurboTax is clear, easy, straight forward to anybody. No tax experience required, they walked me through everything making taxes look "easy". Great!
Date published: 2021-03-07
All TurboTax® Offerings Reviews - Page 7478