TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Hidden fees for those who are students Usually, I like filing with Turbo Tax, but this time I was required to upgrade to the Deluxe version because I have "Lifetime Learning Credit," which is specific for those who paid tuition fees. The total that was presented to me ($119) was significantly lower than what I was required to pay ($183). I never saw this total or the breakdown of what I was paying for until after I paid it, so I was very shocked that they charged my card for a higher amount than what they presented to me. I waited for a live expert to join the chat, but no one came.
Date published: 2022-02-24
Rated 5 out of 5 by from TURBO TAX IS EASY TO NAVIGATE EASY TO USE AND SIMPLE TO USE ALL QUESTION OR CONCERNS WERE ADDRESSED TO PUT YOU AT EASE AND FILE WITH CONFIDENTS
Date published: 2022-02-24
Rated 5 out of 5 by from Awesome Easy to use. I didn't have any issues but it's nice to know someone is there if I did.
Date published: 2022-02-24
Rated 5 out of 5 by from Great and fast Had a little issue, but Turbo tax helped me. Thank you
Date published: 2022-02-24
Rated 5 out of 5 by from Just keeps getting better I've been using turbo tax for several years now - always straight forward and great explanations for any questions
Date published: 2022-02-24
Rated 5 out of 5 by from I'VE BEEN USING TURBOTAX FOR YEARS. THANK YOU! NOT MUCH TO SAY. JUST AN OUTSTANDING PRODUCT OVER THE MANY YEARS I'VE BEEN USING IT. THANKS FOR ALL YOUR SUPPORT
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax Assume I think Turbo Tax is user friendly and I will use plate-form again, and will tell a friend.
Date published: 2022-02-24
Rated 5 out of 5 by from Awesome so easy We love it and so easy to understand the information
Date published: 2022-02-24
Rated 5 out of 5 by from GREAT VERY EASY WAS GREAT.it was easy and great. Great and easy.
Date published: 2022-02-24
Rated 5 out of 5 by from Worked well The experience was smooth and the tips and explanations were helpful.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 7477
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Hidden fees for those who are students Usually, I like filing with Turbo Tax, but this time I was required to upgrade to the Deluxe version because I have "Lifetime Learning Credit," which is specific for those who paid tuition fees. The total that was presented to me ($119) was significantly lower than what I was required to pay ($183). I never saw this total or the breakdown of what I was paying for until after I paid it, so I was very shocked that they charged my card for a higher amount than what they presented to me. I waited for a live expert to join the chat, but no one came.
Date published: 2022-02-24
Rated 5 out of 5 by from TURBO TAX IS EASY TO NAVIGATE EASY TO USE AND SIMPLE TO USE ALL QUESTION OR CONCERNS WERE ADDRESSED TO PUT YOU AT EASE AND FILE WITH CONFIDENTS
Date published: 2022-02-24
Rated 5 out of 5 by from Awesome Easy to use. I didn't have any issues but it's nice to know someone is there if I did.
Date published: 2022-02-24
Rated 5 out of 5 by from Great and fast Had a little issue, but Turbo tax helped me. Thank you
Date published: 2022-02-24
Rated 5 out of 5 by from Just keeps getting better I've been using turbo tax for several years now - always straight forward and great explanations for any questions
Date published: 2022-02-24
Rated 5 out of 5 by from I'VE BEEN USING TURBOTAX FOR YEARS. THANK YOU! NOT MUCH TO SAY. JUST AN OUTSTANDING PRODUCT OVER THE MANY YEARS I'VE BEEN USING IT. THANKS FOR ALL YOUR SUPPORT
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax Assume I think Turbo Tax is user friendly and I will use plate-form again, and will tell a friend.
Date published: 2022-02-24
Rated 5 out of 5 by from Awesome so easy We love it and so easy to understand the information
Date published: 2022-02-24
Rated 5 out of 5 by from GREAT VERY EASY WAS GREAT.it was easy and great. Great and easy.
Date published: 2022-02-24
Rated 5 out of 5 by from Worked well The experience was smooth and the tips and explanations were helpful.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 7477