TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
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Rated 1 out of 5 by
Kay DM from
Hidden fees for those who are students
Usually, I like filing with Turbo Tax, but this time I was required to upgrade to the Deluxe version because I have "Lifetime Learning Credit," which is specific for those who paid tuition fees. The total that was presented to me ($119) was significantly lower than what I was required to pay ($183). I never saw this total or the breakdown of what I was paying for until after I paid it, so I was very shocked that they charged my card for a higher amount than what they presented to me. I waited for a live expert to join the chat, but no one came.
Date published: 2022-02-24
Rated 5 out of 5 by
JAS 3 from
TURBO TAX IS EASY TO NAVIGATE
EASY TO USE AND SIMPLE TO USE ALL QUESTION OR CONCERNS WERE ADDRESSED TO PUT YOU AT EASE AND FILE WITH CONFIDENTS
Date published: 2022-02-24
Rated 5 out of 5 by
Bethg15767 from
Awesome
Easy to use. I didn't have any issues but it's nice to know someone is there if I did.
Date published: 2022-02-24
Rated 5 out of 5 by
Terry2262 from
Great and fast
Had a little issue, but Turbo tax helped me. Thank you
Date published: 2022-02-24
Rated 5 out of 5 by
Tye537 from
Just keeps getting better
I've been using turbo tax for several years now - always straight forward and great explanations for any questions
Date published: 2022-02-24
Rated 5 out of 5 by
KC BUGGS from
I'VE BEEN USING TURBOTAX FOR YEARS. THANK YOU!
NOT MUCH TO SAY. JUST AN OUTSTANDING PRODUCT OVER THE MANY YEARS I'VE BEEN USING IT. THANKS FOR ALL YOUR SUPPORT
Date published: 2022-02-24
Rated 5 out of 5 by
DeWayne23 from
Turbo Tax Assume
I think Turbo Tax is user friendly and I will use plate-form again, and will tell a friend.
Date published: 2022-02-24
Rated 5 out of 5 by
Shorty2022 from
Awesome so easy
We love it and so easy to understand the information
Date published: 2022-02-24
Rated 5 out of 5 by
texas guy from
GREAT
VERY EASY WAS GREAT.it was easy and great. Great and easy.
Date published: 2022-02-24
Rated 5 out of 5 by
null from
Worked well
The experience was smooth and the tips and explanations were helpful.
All TurboTax® Offerings Reviews - Page 7477
Date published: 2022-02-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
Kay DM from
Hidden fees for those who are students
Usually, I like filing with Turbo Tax, but this time I was required to upgrade to the Deluxe version because I have "Lifetime Learning Credit," which is specific for those who paid tuition fees. The total that was presented to me ($119) was significantly lower than what I was required to pay ($183). I never saw this total or the breakdown of what I was paying for until after I paid it, so I was very shocked that they charged my card for a higher amount than what they presented to me. I waited for a live expert to join the chat, but no one came.
Date published: 2022-02-24
Rated 5 out of 5 by
JAS 3 from
TURBO TAX IS EASY TO NAVIGATE
EASY TO USE AND SIMPLE TO USE ALL QUESTION OR CONCERNS WERE ADDRESSED TO PUT YOU AT EASE AND FILE WITH CONFIDENTS
Date published: 2022-02-24
Rated 5 out of 5 by
Bethg15767 from
Awesome
Easy to use. I didn't have any issues but it's nice to know someone is there if I did.
Date published: 2022-02-24
Rated 5 out of 5 by
Terry2262 from
Great and fast
Had a little issue, but Turbo tax helped me. Thank you
Date published: 2022-02-24
Rated 5 out of 5 by
Tye537 from
Just keeps getting better
I've been using turbo tax for several years now - always straight forward and great explanations for any questions
Date published: 2022-02-24
Rated 5 out of 5 by
KC BUGGS from
I'VE BEEN USING TURBOTAX FOR YEARS. THANK YOU!
NOT MUCH TO SAY. JUST AN OUTSTANDING PRODUCT OVER THE MANY YEARS I'VE BEEN USING IT. THANKS FOR ALL YOUR SUPPORT
Date published: 2022-02-24
Rated 5 out of 5 by
DeWayne23 from
Turbo Tax Assume
I think Turbo Tax is user friendly and I will use plate-form again, and will tell a friend.
Date published: 2022-02-24
Rated 5 out of 5 by
Shorty2022 from
Awesome so easy
We love it and so easy to understand the information
Date published: 2022-02-24
Rated 5 out of 5 by
texas guy from
GREAT
VERY EASY WAS GREAT.it was easy and great. Great and easy.
Date published: 2022-02-24
Rated 5 out of 5 by
null from
Worked well
The experience was smooth and the tips and explanations were helpful.
All TurboTax® Offerings Reviews - Page 7477
Date published: 2022-02-24