TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Turbo Tax For Business is Easy to Use In general, very easy to use via the Step by Step method. Turbo Tax for Business takes the complexity of business returns out of the equation and makes it easy to file simple returns for business. At times, the details of why you should or should not check a box, i.e. the tax law supporting the decision, can be lost and needs to be stronger to help those that need to know.
Date published: 2023-03-05
Rated 5 out of 5 by from Easy to use I've been using TurboTax for the past 5 year. They are reliable and I've always have a positive experience with them. They walk you through each step and provide additional information during the process help you understand the numbers and other questions. I appreciate how I can pull over information directly from other financial institutes without manually entering in each number. Make sure to check out your other partnered financial institute's website first before filing for discounts with TurboTax.
Date published: 2023-03-05
Rated 5 out of 5 by from Being able to download Investment date really help I got some excellent help dealing with an inherited IRA
Date published: 2023-03-05
Rated 5 out of 5 by from Absolutely Terrific :) Bridget was a real professional. She walked we me through the whole process and was very kind and knowledgeable.
Date published: 2023-03-05
Rated 4 out of 5 by from Easy to Use Turbo Tax led me through all my tax forms. I was able to use and download information directly to my return. 30 minutes and I was done. My only issue is that with my very limited income, and having used Turbo Tax in the past, I should not have to pay for this service. In the past it was free.
Date published: 2023-03-05
Rated 5 out of 5 by from Very Easy I appreciate the step-by-step process. I feel confident that everything is correct and it only took me an hour and a half.
Date published: 2023-03-05
Rated 2 out of 5 by from Why did you add Karma to Turbo Tax? Unable to access my Karma account as it did not recognize my email or ssn. I spent an inordinate amouont of time trying to do so. You guys have really screwed up what used to be a very nice system.
Date published: 2023-03-05
Rated 5 out of 5 by from Very cool The whole process was quite smooth. My tax expert was the best!!
Date published: 2023-03-05
Rated 5 out of 5 by from GREAT CUSTOMER SERVICE MARY WAS VERY HELPFUL AND WAS VERY KNOWLEDGEABLE ON HER STUFF
Date published: 2023-03-05
Rated 3 out of 5 by from Saves a lot of time It is a great timesaver but not very intuitive. Had to work hard at finding capital gains and losses of stocks and bonds.
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7474
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax For Business is Easy to Use In general, very easy to use via the Step by Step method. Turbo Tax for Business takes the complexity of business returns out of the equation and makes it easy to file simple returns for business. At times, the details of why you should or should not check a box, i.e. the tax law supporting the decision, can be lost and needs to be stronger to help those that need to know.
Date published: 2023-03-05
Rated 5 out of 5 by from Easy to use I've been using TurboTax for the past 5 year. They are reliable and I've always have a positive experience with them. They walk you through each step and provide additional information during the process help you understand the numbers and other questions. I appreciate how I can pull over information directly from other financial institutes without manually entering in each number. Make sure to check out your other partnered financial institute's website first before filing for discounts with TurboTax.
Date published: 2023-03-05
Rated 5 out of 5 by from Being able to download Investment date really help I got some excellent help dealing with an inherited IRA
Date published: 2023-03-05
Rated 5 out of 5 by from Absolutely Terrific :) Bridget was a real professional. She walked we me through the whole process and was very kind and knowledgeable.
Date published: 2023-03-05
Rated 4 out of 5 by from Easy to Use Turbo Tax led me through all my tax forms. I was able to use and download information directly to my return. 30 minutes and I was done. My only issue is that with my very limited income, and having used Turbo Tax in the past, I should not have to pay for this service. In the past it was free.
Date published: 2023-03-05
Rated 5 out of 5 by from Very Easy I appreciate the step-by-step process. I feel confident that everything is correct and it only took me an hour and a half.
Date published: 2023-03-05
Rated 2 out of 5 by from Why did you add Karma to Turbo Tax? Unable to access my Karma account as it did not recognize my email or ssn. I spent an inordinate amouont of time trying to do so. You guys have really screwed up what used to be a very nice system.
Date published: 2023-03-05
Rated 5 out of 5 by from Very cool The whole process was quite smooth. My tax expert was the best!!
Date published: 2023-03-05
Rated 5 out of 5 by from GREAT CUSTOMER SERVICE MARY WAS VERY HELPFUL AND WAS VERY KNOWLEDGEABLE ON HER STUFF
Date published: 2023-03-05
Rated 3 out of 5 by from Saves a lot of time It is a great timesaver but not very intuitive. Had to work hard at finding capital gains and losses of stocks and bonds.
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7474