TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Futureinventor from
Very Helpful and Fast
I use their live full service. The people were very helpful, and fast. Only took about two hours from start to final filing. I bit expensive, but I'd certainly recommend them.
Date published: 2023-03-05
Rated 4 out of 5 by
Ashley 240 from
Great and easy
A lot easier than all the paperwork . Will be even easier next time
Date published: 2023-03-05
Rated 5 out of 5 by
CornyB from
Estate
Work pretty well for my first estate tax return. I didn't see all the answers to the questions in the bulletin board.
Date published: 2023-03-05
Rated 1 out of 5 by
Danimal3251451 from
Did not properly import 1099 forms
The thing that keeps me coming back is easily importing my forms. This year is only imported a few boxes from my 1099 forms, missing foreign tax and capital losses. This resulted in a significantly lower return. Customer service was not at all helpful. Eventually I was able to file an admendment, but it shouldn't be this big of a hassel. This program has become way overpriced for what it really offers.
Date published: 2023-03-05
Rated 5 out of 5 by
R sanchez from
I love the improvements made to turbo tax.
Excellent. Turbo Tax made it easy to file. I will use it again.
Date published: 2023-03-05
Rated 4 out of 5 by
Eagle Eye 1 from
More Painful the Usual
Too many pages of superfluous, unnecessary words. Doesn't seem like it was that way in past years. Questions are asked that should not need to be asked, because they were asked at the beginning.
Date published: 2023-03-05
Rated 3 out of 5 by
Nicholberry from
Disappointing year
This year was my first year dealing with RMDs. When I reached out to an "expert" through chat for a little help with this section I had to explain to the young man what an RMD was. Needless to say my confidence level with his reply was tentative. I also had trouble with the Medical Expenses section of deductions. No matter what I did (or what TWO "expert" chat technicians had me do) we couldn't get this section completed. It continued to say "needs review". This is my first year having to ask for guidance and 3 "product experts" were unable to help me with the needed sections. My fingers are crossed that all is well.
Date published: 2023-03-05
Rated 5 out of 5 by
Cara G from
Super easy
Amazing that I used to pay a tax accountant. This is completely doable for a first timer.
Date published: 2023-03-05
Rated 4 out of 5 by
Stoneygirl from
Turbo Tax
It took me almost a half hour to get to the place where I could choose to have my refund be added to my 2023 estimated tax. Why can't that be an option in that ending part asking what you want to do with your refund.
Date published: 2023-03-05
Rated 5 out of 5 by
DubG1906 from
Turbo Tax
Great experience ...smooth operation very easy to understand and use.
All TurboTax® Offerings Reviews - Page 7472
Date published: 2023-03-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Futureinventor from
Very Helpful and Fast
I use their live full service. The people were very helpful, and fast. Only took about two hours from start to final filing. I bit expensive, but I'd certainly recommend them.
Date published: 2023-03-05
Rated 4 out of 5 by
Ashley 240 from
Great and easy
A lot easier than all the paperwork . Will be even easier next time
Date published: 2023-03-05
Rated 5 out of 5 by
CornyB from
Estate
Work pretty well for my first estate tax return. I didn't see all the answers to the questions in the bulletin board.
Date published: 2023-03-05
Rated 1 out of 5 by
Danimal3251451 from
Did not properly import 1099 forms
The thing that keeps me coming back is easily importing my forms. This year is only imported a few boxes from my 1099 forms, missing foreign tax and capital losses. This resulted in a significantly lower return. Customer service was not at all helpful. Eventually I was able to file an admendment, but it shouldn't be this big of a hassel. This program has become way overpriced for what it really offers.
Date published: 2023-03-05
Rated 5 out of 5 by
R sanchez from
I love the improvements made to turbo tax.
Excellent. Turbo Tax made it easy to file. I will use it again.
Date published: 2023-03-05
Rated 4 out of 5 by
Eagle Eye 1 from
More Painful the Usual
Too many pages of superfluous, unnecessary words. Doesn't seem like it was that way in past years. Questions are asked that should not need to be asked, because they were asked at the beginning.
Date published: 2023-03-05
Rated 3 out of 5 by
Nicholberry from
Disappointing year
This year was my first year dealing with RMDs. When I reached out to an "expert" through chat for a little help with this section I had to explain to the young man what an RMD was. Needless to say my confidence level with his reply was tentative. I also had trouble with the Medical Expenses section of deductions. No matter what I did (or what TWO "expert" chat technicians had me do) we couldn't get this section completed. It continued to say "needs review". This is my first year having to ask for guidance and 3 "product experts" were unable to help me with the needed sections. My fingers are crossed that all is well.
Date published: 2023-03-05
Rated 5 out of 5 by
Cara G from
Super easy
Amazing that I used to pay a tax accountant. This is completely doable for a first timer.
Date published: 2023-03-05
Rated 4 out of 5 by
Stoneygirl from
Turbo Tax
It took me almost a half hour to get to the place where I could choose to have my refund be added to my 2023 estimated tax. Why can't that be an option in that ending part asking what you want to do with your refund.
Date published: 2023-03-05
Rated 5 out of 5 by
DubG1906 from
Turbo Tax
Great experience ...smooth operation very easy to understand and use.
All TurboTax® Offerings Reviews - Page 7472
Date published: 2023-03-05