TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Very awesome Turbo tax online is very easy to use and navigate. It helps you along the way.
Date published: 2021-03-09
Rated 1 out of 5 by from Glitch in autofill made is so I couldn't e-file No support for issue. The printable file is correct.
Date published: 2021-03-09
Rated 5 out of 5 by from turbotax is great!! very easy to follow and understand the steps and questions
Date published: 2021-03-09
Rated 5 out of 5 by from So much easier takes you step by step so much easier and cheaper prefer this over HnR block any day
Date published: 2021-03-09
Rated 5 out of 5 by from turbo tax was simple and easy to use Will use this again next year. Was simple and didn't cost us anything to efile my Federal return.
Date published: 2021-03-09
Rated 5 out of 5 by from Turbotax is very intuitive and works seamlessly Liked: * Automatically pulling my forms * Live help support * Final review by a tax expert helped me with my questions about HSAs Cons: * A bit expensive
Date published: 2021-03-09
Rated 2 out of 5 by from is great every time except this time... dissapoint overall your website is simple to use explains the hows and wheres of things the only thing is you guys were up selling the live feature on the plan i chose unfortuntly that was no help when trying to get help. there was a wait time which was 5mins okay tolerble. but i wait till the end for a live appointment for someone to review it. wait time was almost 2weeks out for a live review. paid all that extra money for live help which was no help and a waste of my money. Ill still use turbotax but ill be extra cautious next time
Date published: 2021-03-09
Rated 1 out of 5 by from doesn't let me claim my son there isn't a place to claim a dependent that makes more than 4,000 a year, my son still lives with me but makes more than 4,000 a year but it tells me I can't claim him when a tax accountant says I can since I pay his housing costs
Date published: 2021-03-09
Rated 5 out of 5 by from EASY MOVED FROM ANOTHER ONLINE TAX SOFTWARE SERVICE - THIS WAS EASY AND STRAIGHTFORWARD
Date published: 2021-03-09
Rated 5 out of 5 by from Turbotax is great! I've been using Turbotax ever since I got my first job at 16! That's how good the free tax services have been, and even when I had to switch to self-employed the process was user friendly.
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7470
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very awesome Turbo tax online is very easy to use and navigate. It helps you along the way.
Date published: 2021-03-09
Rated 1 out of 5 by from Glitch in autofill made is so I couldn't e-file No support for issue. The printable file is correct.
Date published: 2021-03-09
Rated 5 out of 5 by from turbotax is great!! very easy to follow and understand the steps and questions
Date published: 2021-03-09
Rated 5 out of 5 by from So much easier takes you step by step so much easier and cheaper prefer this over HnR block any day
Date published: 2021-03-09
Rated 5 out of 5 by from turbo tax was simple and easy to use Will use this again next year. Was simple and didn't cost us anything to efile my Federal return.
Date published: 2021-03-09
Rated 5 out of 5 by from Turbotax is very intuitive and works seamlessly Liked: * Automatically pulling my forms * Live help support * Final review by a tax expert helped me with my questions about HSAs Cons: * A bit expensive
Date published: 2021-03-09
Rated 2 out of 5 by from is great every time except this time... dissapoint overall your website is simple to use explains the hows and wheres of things the only thing is you guys were up selling the live feature on the plan i chose unfortuntly that was no help when trying to get help. there was a wait time which was 5mins okay tolerble. but i wait till the end for a live appointment for someone to review it. wait time was almost 2weeks out for a live review. paid all that extra money for live help which was no help and a waste of my money. Ill still use turbotax but ill be extra cautious next time
Date published: 2021-03-09
Rated 1 out of 5 by from doesn't let me claim my son there isn't a place to claim a dependent that makes more than 4,000 a year, my son still lives with me but makes more than 4,000 a year but it tells me I can't claim him when a tax accountant says I can since I pay his housing costs
Date published: 2021-03-09
Rated 5 out of 5 by from EASY MOVED FROM ANOTHER ONLINE TAX SOFTWARE SERVICE - THIS WAS EASY AND STRAIGHTFORWARD
Date published: 2021-03-09
Rated 5 out of 5 by from Turbotax is great! I've been using Turbotax ever since I got my first job at 16! That's how good the free tax services have been, and even when I had to switch to self-employed the process was user friendly.
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7470