TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Bostock from
I didn't know what I didn't know .....
Sanji was great as my tax prep rep.... I hadn't planned on filing all these deductions because I hadn't done this level before with rental property and my Lyft Driver information. This was so helpful and a great learning experience! Thanks!
Date published: 2023-03-05
Rated 3 out of 5 by
ahidleivntmt from
okay
If you make an error it is almost impossible to go back and fix.
Date published: 2023-03-05
Rated 3 out of 5 by
Rodney Z from
Has gotten too expensive
Not all of the entry points were accurate. I.e. when the form said not case sensitive, it was case sensitive. Several options now appear that are not relevant to my taxes where in past years only relevant sections and questions populated the screen. Clumsy entry points this year. The optical recognition of photographed documents was below average at best.
Date published: 2023-03-05
Rated 5 out of 5 by
Nick woerner from
Turbo tax did a great job
Polite people. Answered all my questions. Made me feel safe using them.
Date published: 2023-03-05
Rated 1 out of 5 by
jaimetron23 from
Really unhappy with the software
Unable to run on a Mac. Unable to efile my state return with absolutely NO INFORMATION as to what is wrong or what needs to be fixed.
Date published: 2023-03-05
Rated 3 out of 5 by
MikeonTT from
Need to fix unknow problem & stop repeated checks
You need to fix this Virginia 502A form problem. It has been in the system for years. Many people have lost many hours of their lives trying to figure out and work around this known TurboTax bug. https://ttlc.intuit.com/community/state-taxes/discussion/re-virginia-502a-being-forced-upon-me/01/2849916#M136116 Also, I cannot stand doing all the reviews and checks, being told everything is ready, and then when I hit transmit it says there are otehr checks and incomplete information. This happens every year. Usually things like the date on the signature line needs to be filled in, even though it has already been done once. Just add a step "what signature date do you want" right before you efile.
Date published: 2023-03-05
Rated 5 out of 5 by
Vellvett from
Will continue to use TurboTax.... 9 yrs and beyond
Easy informative language that is understand... step by step guide .. Love it!
Date published: 2023-03-05
Rated 5 out of 5 by
cadj from
Turbo Tax is always amazing
Turbo tax is always easy to use. I learn something new every year. It walks me through the process and the pop up boxes are so helpful.
Date published: 2023-03-05
Rated 5 out of 5 by
JP Paradise from
Good program. Pretty easy to use
This was a good program. Even though I'm experience in tax and accounting, it seemed to be pretty easy to use and work through.
Date published: 2023-03-05
Rated 5 out of 5 by
Taxuser2022 from
Turbo Tax is the best Tax software for personal ta
Great product, easy to use with the best self-guidance you could ask for. Never had any problem with TurboTax.
All TurboTax® Offerings Reviews - Page 7469
Date published: 2023-03-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Bostock from
I didn't know what I didn't know .....
Sanji was great as my tax prep rep.... I hadn't planned on filing all these deductions because I hadn't done this level before with rental property and my Lyft Driver information. This was so helpful and a great learning experience! Thanks!
Date published: 2023-03-05
Rated 3 out of 5 by
ahidleivntmt from
okay
If you make an error it is almost impossible to go back and fix.
Date published: 2023-03-05
Rated 3 out of 5 by
Rodney Z from
Has gotten too expensive
Not all of the entry points were accurate. I.e. when the form said not case sensitive, it was case sensitive. Several options now appear that are not relevant to my taxes where in past years only relevant sections and questions populated the screen. Clumsy entry points this year. The optical recognition of photographed documents was below average at best.
Date published: 2023-03-05
Rated 5 out of 5 by
Nick woerner from
Turbo tax did a great job
Polite people. Answered all my questions. Made me feel safe using them.
Date published: 2023-03-05
Rated 1 out of 5 by
jaimetron23 from
Really unhappy with the software
Unable to run on a Mac. Unable to efile my state return with absolutely NO INFORMATION as to what is wrong or what needs to be fixed.
Date published: 2023-03-05
Rated 3 out of 5 by
MikeonTT from
Need to fix unknow problem & stop repeated checks
You need to fix this Virginia 502A form problem. It has been in the system for years. Many people have lost many hours of their lives trying to figure out and work around this known TurboTax bug. https://ttlc.intuit.com/community/state-taxes/discussion/re-virginia-502a-being-forced-upon-me/01/2849916#M136116 Also, I cannot stand doing all the reviews and checks, being told everything is ready, and then when I hit transmit it says there are otehr checks and incomplete information. This happens every year. Usually things like the date on the signature line needs to be filled in, even though it has already been done once. Just add a step "what signature date do you want" right before you efile.
Date published: 2023-03-05
Rated 5 out of 5 by
Vellvett from
Will continue to use TurboTax.... 9 yrs and beyond
Easy informative language that is understand... step by step guide .. Love it!
Date published: 2023-03-05
Rated 5 out of 5 by
cadj from
Turbo Tax is always amazing
Turbo tax is always easy to use. I learn something new every year. It walks me through the process and the pop up boxes are so helpful.
Date published: 2023-03-05
Rated 5 out of 5 by
JP Paradise from
Good program. Pretty easy to use
This was a good program. Even though I'm experience in tax and accounting, it seemed to be pretty easy to use and work through.
Date published: 2023-03-05
Rated 5 out of 5 by
Taxuser2022 from
Turbo Tax is the best Tax software for personal ta
Great product, easy to use with the best self-guidance you could ask for. Never had any problem with TurboTax.
All TurboTax® Offerings Reviews - Page 7469
Date published: 2023-03-05