TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from ok Easy to work with .Ok love it awesome good awesome love
Date published: 2022-04-26
Rated 5 out of 5 by from Turbo Tax is the Best! Turbo Tax is very user friendly. It has self-checks and audits along the way to keep you on track and advise you upfront if there are any errors.
Date published: 2022-04-26
Rated 4 out of 5 by from Very helpful! The steps were helpful. During specific steps more directions of what to click or do were needed.
Date published: 2022-04-26
Rated 3 out of 5 by from Turbo tax Very helpful when you come asking about your taxes
Date published: 2022-04-26
Rated 1 out of 5 by from Turbo Tax Live Full Service Kathleen took an egregiously long time to file my taxes. so long that I had to file an extension. Her responses were delayed some times by over a week. She replies slowly or not at all. All I wanted to do was go over my taxes once they were finally completed. She said she would call and I cleared my entire days schedule to make sure I was available but she never called. My experience for 2020 taxes was amazing. this year it was very poor and I'm considering going elsewhere because the $400+ I paid was not worth it.
Date published: 2022-04-26
Rated 5 out of 5 by from Absolutely Awesome. First time trying turbo tax and I must say I’m quite impressed at how simple and easy it was. Especially with all the added benefits. Thank you.
Date published: 2022-04-26
Rated 3 out of 5 by from Confusing but prefer over mailing I have a hard time trying to understand what kept being wrong to get return to be accepted. Would been nice if it would be accepted and when rewired just fixed and emailed the reason why.
Date published: 2022-04-26
Rated 3 out of 5 by from Turbo ok Never spoke in person with tax expert.hard to communcate
Date published: 2022-04-26
Rated 5 out of 5 by from Quick and Easy It only took a few simple phone calls and documents and writhing a few days, my taxes were complete and e-filed. I’d highly recommend TurboTax.
Date published: 2022-04-26
Rated 5 out of 5 by from Awesome I would be doing it again next year it was very helpful.
Date published: 2022-04-26
All TurboTax® Offerings Reviews - Page 7462
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from ok Easy to work with .Ok love it awesome good awesome love
Date published: 2022-04-26
Rated 5 out of 5 by from Turbo Tax is the Best! Turbo Tax is very user friendly. It has self-checks and audits along the way to keep you on track and advise you upfront if there are any errors.
Date published: 2022-04-26
Rated 4 out of 5 by from Very helpful! The steps were helpful. During specific steps more directions of what to click or do were needed.
Date published: 2022-04-26
Rated 3 out of 5 by from Turbo tax Very helpful when you come asking about your taxes
Date published: 2022-04-26
Rated 1 out of 5 by from Turbo Tax Live Full Service Kathleen took an egregiously long time to file my taxes. so long that I had to file an extension. Her responses were delayed some times by over a week. She replies slowly or not at all. All I wanted to do was go over my taxes once they were finally completed. She said she would call and I cleared my entire days schedule to make sure I was available but she never called. My experience for 2020 taxes was amazing. this year it was very poor and I'm considering going elsewhere because the $400+ I paid was not worth it.
Date published: 2022-04-26
Rated 5 out of 5 by from Absolutely Awesome. First time trying turbo tax and I must say I’m quite impressed at how simple and easy it was. Especially with all the added benefits. Thank you.
Date published: 2022-04-26
Rated 3 out of 5 by from Confusing but prefer over mailing I have a hard time trying to understand what kept being wrong to get return to be accepted. Would been nice if it would be accepted and when rewired just fixed and emailed the reason why.
Date published: 2022-04-26
Rated 3 out of 5 by from Turbo ok Never spoke in person with tax expert.hard to communcate
Date published: 2022-04-26
Rated 5 out of 5 by from Quick and Easy It only took a few simple phone calls and documents and writhing a few days, my taxes were complete and e-filed. I’d highly recommend TurboTax.
Date published: 2022-04-26
Rated 5 out of 5 by from Awesome I would be doing it again next year it was very helpful.
Date published: 2022-04-26
All TurboTax® Offerings Reviews - Page 7462