TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from THIS 2020 VERSION WAS DIFFICULT TO USE, INSTALL AN DIFFICULT TO INSTALL USE AND Save ON MY COMPUTER. I GUESS ITS HIDING SOMEWHERE IN SOME FILE
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Works Turbo Tax is very friendly. Sharing last year's data is helpful in doing the current year's taxes. Working with help is almost a game. You had to keep tweaking your question to lead help in the right direction.
Date published: 2021-05-17
Rated 5 out of 5 by from Affordable and Accurate I was paying more to file my taxes than I was paying myself. So I liked that I was able to do it myself and not have to spend thousands when my business is just starting.
Date published: 2021-05-17
Rated 2 out of 5 by from The price goes up every year. I hate how they draw you in with file for free, then when you want to go back to that it won't you go back to the free version if you paid for the deluxe. They always have extra fees that they don't mention until the end.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is extremely helpful! The program and help explanations make self-completing one's income taxes a breeze....
Date published: 2021-05-17
Rated 3 out of 5 by from Did Not Receive Free State Return This is my third year using Turbo Tax and I have had difficulty getting the FREE state tax return. I started a tax return and saved the return. I answered 'NO' to using the free state return on the first return started. I DID NOT use the free state return option. When I finalized the second return, I was charged $25 to e-file the return. The software does not recognize when the free state return is not used.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbotax works great!! Turbotax makes taxes easy! Simple to download and very easy to follow.
Date published: 2021-05-17
Rated 2 out of 5 by from Is not free - they constantly try to upsell If you select one of their premium products in one of the many times they try to upsell you, and then decide you want to downgrade you will be forced to restart you entire return. Not cool. Other than that, it's pretty good.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is Peace of Mind The ease of filing is wonderful. I would appreciate it if we did not have to hit "continue" so many times. OK Let's get started. Copntinue Now we're going to start. Continue. repetitive.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax was easy to navigate. Turbo Tax was easy to navigate and had a lot of helpful tools and hints.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 747
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from THIS 2020 VERSION WAS DIFFICULT TO USE, INSTALL AN DIFFICULT TO INSTALL USE AND Save ON MY COMPUTER. I GUESS ITS HIDING SOMEWHERE IN SOME FILE
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Works Turbo Tax is very friendly. Sharing last year's data is helpful in doing the current year's taxes. Working with help is almost a game. You had to keep tweaking your question to lead help in the right direction.
Date published: 2021-05-17
Rated 5 out of 5 by from Affordable and Accurate I was paying more to file my taxes than I was paying myself. So I liked that I was able to do it myself and not have to spend thousands when my business is just starting.
Date published: 2021-05-17
Rated 2 out of 5 by from The price goes up every year. I hate how they draw you in with file for free, then when you want to go back to that it won't you go back to the free version if you paid for the deluxe. They always have extra fees that they don't mention until the end.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is extremely helpful! The program and help explanations make self-completing one's income taxes a breeze....
Date published: 2021-05-17
Rated 3 out of 5 by from Did Not Receive Free State Return This is my third year using Turbo Tax and I have had difficulty getting the FREE state tax return. I started a tax return and saved the return. I answered 'NO' to using the free state return on the first return started. I DID NOT use the free state return option. When I finalized the second return, I was charged $25 to e-file the return. The software does not recognize when the free state return is not used.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbotax works great!! Turbotax makes taxes easy! Simple to download and very easy to follow.
Date published: 2021-05-17
Rated 2 out of 5 by from Is not free - they constantly try to upsell If you select one of their premium products in one of the many times they try to upsell you, and then decide you want to downgrade you will be forced to restart you entire return. Not cool. Other than that, it's pretty good.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is Peace of Mind The ease of filing is wonderful. I would appreciate it if we did not have to hit "continue" so many times. OK Let's get started. Copntinue Now we're going to start. Continue. repetitive.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax was easy to navigate. Turbo Tax was easy to navigate and had a lot of helpful tools and hints.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 747