TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Great comfort! User friendly, easy to understand. fast and clear process.
Date published: 2021-03-07
Rated 5 out of 5 by from Super easy! I was worried about doing my taxes for the first time by myself but TurboTax made it very manageable and stress-free. I loved the options for "more information" and how it was set up for one step at a time so I was never overwhelmed.
Date published: 2021-03-07
Rated 5 out of 5 by from Super Easy! Did exactly what I paid $300 for last year for $30.
Date published: 2021-03-07
Rated 5 out of 5 by from very user friendly multiple years experience. Very simple and user friendly
Date published: 2021-03-07
Rated 2 out of 5 by from Not so hot this year The software has a bug in the stock entry where it brings up name of a different stock just before review. If you click review details, it shows correct, so after I figured that out - didnt prevent my work. Obviously they are not checking quality of entry, so who knows what else. Also, I started work on W4 update, but then abandoned it - stupid software was making you fix without option to delete unless you go to forms and manually delete all related. It should have a "do you want to delete" if not correct in the review stage if not a required form.
Date published: 2021-03-07
Rated 5 out of 5 by from Wonderful So easy and max refund. No upfront money before filing
Date published: 2021-03-07
Rated 5 out of 5 by from Filing with TurboTax I've been doing my tax returns with TurboTax for two years now. I'm a young student & this stuff has always confused me, but TurboTax makes everything a breeze. They help you understand what every step means, which is really helpful when you have no idea what you're doing. I personally used the TurboTax Premier service, and wasn't able to use any LiveChat, but I still was completely confident once I filed them. The only thing is I am always surprised at the cost once I get to the end. I read the "TurboTax Guarantees" and it explains how the cost works, so it's completely my fault for being surprised by it everytime. It's really a great service and I would highly recommend for anyone trying to file their taxes on their own!
Date published: 2021-03-07
Rated 1 out of 5 by from Turbo Tax has a system error Unfortunately Turbo Tax has a system error (confirmed by looking up other online reviews) where my returns keep being rejected by IRS due inherited IRA which I do not have. Its frustrating to say the least
Date published: 2021-03-07
Rated 5 out of 5 by from What an easy way to file taxes I have used Turbo Tax for almost 20 years and find it easy and understandable to use. I "walk" myself through the collection of data as I feel really comfortable - like talking to an old friend. There are subtle changes it seems every year to accommodate the tax code but Turbo Tax takes care of everything.- just be sure that you run the updates! I always get the CD just in case I might need to make an amended return or have some other issue way down the road (audit). I appreciate the e-file feature and have always received the confirmation or receipt and other update emails from Intuit so I know just where my return is in the mysterious world of the IRS. I plan to continue using Turbo Tax for years to come and highly recommend it.
Date published: 2021-03-07
Rated 5 out of 5 by from Excellent Program Easy to Use I use turbo tax every year to do my taxes. It is very user friends and help you understand the process and the deductions for federal and state.
Date published: 2021-03-07
All TurboTax® Offerings Reviews - Page 7459
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great comfort! User friendly, easy to understand. fast and clear process.
Date published: 2021-03-07
Rated 5 out of 5 by from Super easy! I was worried about doing my taxes for the first time by myself but TurboTax made it very manageable and stress-free. I loved the options for "more information" and how it was set up for one step at a time so I was never overwhelmed.
Date published: 2021-03-07
Rated 5 out of 5 by from Super Easy! Did exactly what I paid $300 for last year for $30.
Date published: 2021-03-07
Rated 5 out of 5 by from very user friendly multiple years experience. Very simple and user friendly
Date published: 2021-03-07
Rated 2 out of 5 by from Not so hot this year The software has a bug in the stock entry where it brings up name of a different stock just before review. If you click review details, it shows correct, so after I figured that out - didnt prevent my work. Obviously they are not checking quality of entry, so who knows what else. Also, I started work on W4 update, but then abandoned it - stupid software was making you fix without option to delete unless you go to forms and manually delete all related. It should have a "do you want to delete" if not correct in the review stage if not a required form.
Date published: 2021-03-07
Rated 5 out of 5 by from Wonderful So easy and max refund. No upfront money before filing
Date published: 2021-03-07
Rated 5 out of 5 by from Filing with TurboTax I've been doing my tax returns with TurboTax for two years now. I'm a young student & this stuff has always confused me, but TurboTax makes everything a breeze. They help you understand what every step means, which is really helpful when you have no idea what you're doing. I personally used the TurboTax Premier service, and wasn't able to use any LiveChat, but I still was completely confident once I filed them. The only thing is I am always surprised at the cost once I get to the end. I read the "TurboTax Guarantees" and it explains how the cost works, so it's completely my fault for being surprised by it everytime. It's really a great service and I would highly recommend for anyone trying to file their taxes on their own!
Date published: 2021-03-07
Rated 1 out of 5 by from Turbo Tax has a system error Unfortunately Turbo Tax has a system error (confirmed by looking up other online reviews) where my returns keep being rejected by IRS due inherited IRA which I do not have. Its frustrating to say the least
Date published: 2021-03-07
Rated 5 out of 5 by from What an easy way to file taxes I have used Turbo Tax for almost 20 years and find it easy and understandable to use. I "walk" myself through the collection of data as I feel really comfortable - like talking to an old friend. There are subtle changes it seems every year to accommodate the tax code but Turbo Tax takes care of everything.- just be sure that you run the updates! I always get the CD just in case I might need to make an amended return or have some other issue way down the road (audit). I appreciate the e-file feature and have always received the confirmation or receipt and other update emails from Intuit so I know just where my return is in the mysterious world of the IRS. I plan to continue using Turbo Tax for years to come and highly recommend it.
Date published: 2021-03-07
Rated 5 out of 5 by from Excellent Program Easy to Use I use turbo tax every year to do my taxes. It is very user friends and help you understand the process and the deductions for federal and state.
Date published: 2021-03-07
All TurboTax® Offerings Reviews - Page 7459