TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbotax is excellent value for the money It's great! It costs like $100 to do your taxes. It's a huge time-saver. Keep in mind--there are also free versions that you don't have to pay for, and free ways of doing your taxes. But if you just want to pay some money and have it be super-efficient, full TurboTax is great
Date published: 2021-03-07
Rated 5 out of 5 by from TurboTax is great! I used TurboTax Live Full Service Deluxe option this year. The tax expert was awesome. He was responsive and explained everything I had questions about.
Date published: 2021-03-07
Rated 5 out of 5 by from I always use Turbo Tax! This was my 6th year filing with TurboTax online and I LOVE IT! It's so simple. And using it year after year, they save your information. That makes filing a breeze when nothing has changed. This year I had a small issue figuring out something on my state return. I called in to their technical support (I believed it to be a technical error) and their staff was awesome at assisting me. We found my mistake quickly and I was able to complete my return.
Date published: 2021-03-07
Rated 5 out of 5 by from Turbotax This is a very well laid-out, descriptive and helpful program! at no point did i feel i would need assistance with completing my taxes.
Date published: 2021-03-07
Rated 5 out of 5 by from fast and easy quickest and easy ........................................
Date published: 2021-03-07
Rated 5 out of 5 by from Great Excellent, easy, self explainable, anyone can do it
Date published: 2021-03-07
Rated 4 out of 5 by from Kansas tax software unclear, tax planning missing Could use some help with tax planning. Specifically whether a Roth conversion should be done to conventional IRA and how much to avoid next higher tax rate or eliminating a refund. Kansas software led me down a path to see if I could get a credit, but then told me that I was ineligible for the credit and that I couldn't e-file. Actually, I was able to redo that portion of the interview and e-file.
Date published: 2021-03-07
Rated 5 out of 5 by from Turbo is simple Turbo Tax is simple, it does the work for you. I use it every year.
Date published: 2021-03-07
Rated 4 out of 5 by from not bad I didn't use live but expensive. Turbo tax used be more reasonable.
Date published: 2021-03-07
Rated 3 out of 5 by from TurboTax is pretty good, but has minor quirks Works pretty well and definitely saves time doing taxes. There are some issues. In 2020, self-employment tax deferral based on income/loss between March 27 and Dec 31 is not well handled in the software. If your business has a loss, it can't handle it (line 18 of SE-T). If you add more deductions, it does not adjust line 18 of SE-S automatically. You have to do it yourself. One long-standing issue is that it does not keep track of charitable contribution carry-over from year-to-year, even if you use TurboTax every year.
Date published: 2021-03-07
All TurboTax® Offerings Reviews - Page 7455
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax is excellent value for the money It's great! It costs like $100 to do your taxes. It's a huge time-saver. Keep in mind--there are also free versions that you don't have to pay for, and free ways of doing your taxes. But if you just want to pay some money and have it be super-efficient, full TurboTax is great
Date published: 2021-03-07
Rated 5 out of 5 by from TurboTax is great! I used TurboTax Live Full Service Deluxe option this year. The tax expert was awesome. He was responsive and explained everything I had questions about.
Date published: 2021-03-07
Rated 5 out of 5 by from I always use Turbo Tax! This was my 6th year filing with TurboTax online and I LOVE IT! It's so simple. And using it year after year, they save your information. That makes filing a breeze when nothing has changed. This year I had a small issue figuring out something on my state return. I called in to their technical support (I believed it to be a technical error) and their staff was awesome at assisting me. We found my mistake quickly and I was able to complete my return.
Date published: 2021-03-07
Rated 5 out of 5 by from Turbotax This is a very well laid-out, descriptive and helpful program! at no point did i feel i would need assistance with completing my taxes.
Date published: 2021-03-07
Rated 5 out of 5 by from fast and easy quickest and easy ........................................
Date published: 2021-03-07
Rated 5 out of 5 by from Great Excellent, easy, self explainable, anyone can do it
Date published: 2021-03-07
Rated 4 out of 5 by from Kansas tax software unclear, tax planning missing Could use some help with tax planning. Specifically whether a Roth conversion should be done to conventional IRA and how much to avoid next higher tax rate or eliminating a refund. Kansas software led me down a path to see if I could get a credit, but then told me that I was ineligible for the credit and that I couldn't e-file. Actually, I was able to redo that portion of the interview and e-file.
Date published: 2021-03-07
Rated 5 out of 5 by from Turbo is simple Turbo Tax is simple, it does the work for you. I use it every year.
Date published: 2021-03-07
Rated 4 out of 5 by from not bad I didn't use live but expensive. Turbo tax used be more reasonable.
Date published: 2021-03-07
Rated 3 out of 5 by from TurboTax is pretty good, but has minor quirks Works pretty well and definitely saves time doing taxes. There are some issues. In 2020, self-employment tax deferral based on income/loss between March 27 and Dec 31 is not well handled in the software. If your business has a loss, it can't handle it (line 18 of SE-T). If you add more deductions, it does not adjust line 18 of SE-S automatically. You have to do it yourself. One long-standing issue is that it does not keep track of charitable contribution carry-over from year-to-year, even if you use TurboTax every year.
Date published: 2021-03-07
All TurboTax® Offerings Reviews - Page 7455