TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Omer2 from
TurboTax review
I have worked with Susan, she was very clear and helpful on every step of the way
Date published: 2022-09-21
Rated 5 out of 5 by
YoAdrian02 from
TuboTax for life
Been with TurboTax for 2 years and it’s been real good to me.
Date published: 2022-09-21
Rated 4 out of 5 by
Kalish69 from
I Like TT
easy to use, and just got some great help from Jonathan
Date published: 2022-09-21
Rated 3 out of 5 by
ajaeckle from
Auto Filing ERRORS
encountered an error trying to efile my federal return. Rechecked -- Could not resolve. No help available from Turbotax. Blocked my state filings also -- so now I have 3 paper files going out. even though I paid for electronic. I'll survive, but not a happy experience... Successful in filing previous years.... Spouse filing fine...
Date published: 2022-09-21
Rated 5 out of 5 by
Bart Thomason from
Good Service
JANET WAS EXTREMELY HEPLFUL & I ENJOYED HAVING HER AS MY EXPERT
Date published: 2022-09-21
Rated 1 out of 5 by
Ralphsf9 from
TurboTax failed to transmit electronics--failure!
Turbotax gave me a failure to transmit every time I tried to e-file. I spent an hour on the phone with technical support. They gave up and instruction to print and mail. I had to print 78 pages for Federal and 101 pages for my state return. The biggest value of TT used to be the ability to e-file. What value is there now?
Date published: 2022-09-21
Rated 5 out of 5 by
azbirddes from
Review Help
Great experience, answered my questions. Would use again.
Date published: 2022-09-21
Rated 1 out of 5 by
Glenn Lurie from
Form 1041 mis-handles PPP loan forgiveness
Longtime user. 2021 version when filing 1041 for a trust does not correctly handle pass-through PPP loan forgiveness. For incoming K-1, you have to omit the PPP code/amount and manually override tax-exempt income on 1041 page 3 line 1 to meet IRS requirement. There is no place to attached the required statement nor does the program output the pass-through PPP proceeds or its statement on the outgoing K-1 to beneficiary. TTax fixed this for 1065 and 1120-S (part of same TTax for Business software), but refused to do so for 1041. Very poor support, spent a lot of hours with them in circles.
Date published: 2022-09-21
Rated 5 out of 5 by
Goodgood69 from
Good
Gooddddddddddddddddddddddddddddddddddddddddddddddd
Date published: 2022-09-21
Rated 5 out of 5 by
Dr Rich Sojka from
Awesome Support During Difficult Time
Karissa was especially helpful to me during Carol's stroke, her cancer diagnosis, her chemotherapy, and eventually her passing. Nice to have such a support team when things get tough.
All TurboTax® Offerings Reviews - Page 7453
Date published: 2022-09-21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Omer2 from
TurboTax review
I have worked with Susan, she was very clear and helpful on every step of the way
Date published: 2022-09-21
Rated 5 out of 5 by
YoAdrian02 from
TuboTax for life
Been with TurboTax for 2 years and it’s been real good to me.
Date published: 2022-09-21
Rated 4 out of 5 by
Kalish69 from
I Like TT
easy to use, and just got some great help from Jonathan
Date published: 2022-09-21
Rated 3 out of 5 by
ajaeckle from
Auto Filing ERRORS
encountered an error trying to efile my federal return. Rechecked -- Could not resolve. No help available from Turbotax. Blocked my state filings also -- so now I have 3 paper files going out. even though I paid for electronic. I'll survive, but not a happy experience... Successful in filing previous years.... Spouse filing fine...
Date published: 2022-09-21
Rated 5 out of 5 by
Bart Thomason from
Good Service
JANET WAS EXTREMELY HEPLFUL & I ENJOYED HAVING HER AS MY EXPERT
Date published: 2022-09-21
Rated 1 out of 5 by
Ralphsf9 from
TurboTax failed to transmit electronics--failure!
Turbotax gave me a failure to transmit every time I tried to e-file. I spent an hour on the phone with technical support. They gave up and instruction to print and mail. I had to print 78 pages for Federal and 101 pages for my state return. The biggest value of TT used to be the ability to e-file. What value is there now?
Date published: 2022-09-21
Rated 5 out of 5 by
azbirddes from
Review Help
Great experience, answered my questions. Would use again.
Date published: 2022-09-21
Rated 1 out of 5 by
Glenn Lurie from
Form 1041 mis-handles PPP loan forgiveness
Longtime user. 2021 version when filing 1041 for a trust does not correctly handle pass-through PPP loan forgiveness. For incoming K-1, you have to omit the PPP code/amount and manually override tax-exempt income on 1041 page 3 line 1 to meet IRS requirement. There is no place to attached the required statement nor does the program output the pass-through PPP proceeds or its statement on the outgoing K-1 to beneficiary. TTax fixed this for 1065 and 1120-S (part of same TTax for Business software), but refused to do so for 1041. Very poor support, spent a lot of hours with them in circles.
Date published: 2022-09-21
Rated 5 out of 5 by
Goodgood69 from
Good
Gooddddddddddddddddddddddddddddddddddddddddddddddd
Date published: 2022-09-21
Rated 5 out of 5 by
Dr Rich Sojka from
Awesome Support During Difficult Time
Karissa was especially helpful to me during Carol's stroke, her cancer diagnosis, her chemotherapy, and eventually her passing. Nice to have such a support team when things get tough.
All TurboTax® Offerings Reviews - Page 7453
Date published: 2022-09-21