TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Fed tax is good but state tax product is lacking I've been using TurboTax for years. The Fed tax product has improved greatly over the years but I find the state tax product lacking. have a tax situation where I live in one state but work in another. The states have a reciprocal agreement with taxes, and I think this is what causes issues with TurboTax. This year it seemed to fail to recognize the portion of taxes paid to my work state that came off of the W-2 and piled it into the home state. I have had letters and added work to manage with the states tax services after filings for several years now that I think is related to this issue. This year I opted out of the TurboTax state returns. I give TurboTax 3 stars as it is an incomplete product for my needs.
Date published: 2021-02-27
Rated 5 out of 5 by from Great product Easy to use; I did have one question related to mortgage interest on a home equity loan and contacted customer service where a gentleman named Walter answered all my questions timely.
Date published: 2021-02-27
Rated 5 out of 5 by from For over ten years. Always use TurboTax to prepare and file my taxes. About as easy and comprehensive as it gets.
Date published: 2021-02-27
Rated 4 out of 5 by from Good Tiring, but I passed through it. Help was good too
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great easy to use, answers so many questions and live help available. questions where answered promptly.
Date published: 2021-02-27
Rated 5 out of 5 by from Best Free Tax App Ever! Turbotax offers the best free and cloud based tax software. It walks you through the process step by step and very easy to use. The best part is that it's free for basic filing and e-filing. I was able to file my taxes in less than 30 minutes. If you have a more complicated situation, it offers upgraded paid service that is very affordable. Try it and you won't regret it, it's AWESOME!
Date published: 2021-02-27
Rated 5 out of 5 by from The best I’ve been with TurboTax for years. I’ve never been disappointed.
Date published: 2021-02-27
Rated 5 out of 5 by from Excellent Product and Value Great Product. Very user-friendly, especially with forms that I had no idea of how to enter the search info available, it is an excellent tool.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy & Fast I’ve been using Turbo Tax for years now and I absolutely love it! It’s very convenient and easy to use. I actually use my cellphone to get my taxes done annually. The support team is readily available if you require assistance or have questions. It gives me a peace of mind knowing that I’m e-filing through Turbo Tax will be excepted by the IRS due to the proficiency of the information provided. If audited, I’m not alone because Turbo Tax also supports it’s clients in this area as well!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great and very user friendly!!! This is the first year I have used Turbo Tax vs. an accountant. I was nervous to begin with but after using Turbo Tax I am very pleased. Extremely easy to use and stress free!!!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 7452
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Fed tax is good but state tax product is lacking I've been using TurboTax for years. The Fed tax product has improved greatly over the years but I find the state tax product lacking. have a tax situation where I live in one state but work in another. The states have a reciprocal agreement with taxes, and I think this is what causes issues with TurboTax. This year it seemed to fail to recognize the portion of taxes paid to my work state that came off of the W-2 and piled it into the home state. I have had letters and added work to manage with the states tax services after filings for several years now that I think is related to this issue. This year I opted out of the TurboTax state returns. I give TurboTax 3 stars as it is an incomplete product for my needs.
Date published: 2021-02-27
Rated 5 out of 5 by from Great product Easy to use; I did have one question related to mortgage interest on a home equity loan and contacted customer service where a gentleman named Walter answered all my questions timely.
Date published: 2021-02-27
Rated 5 out of 5 by from For over ten years. Always use TurboTax to prepare and file my taxes. About as easy and comprehensive as it gets.
Date published: 2021-02-27
Rated 4 out of 5 by from Good Tiring, but I passed through it. Help was good too
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great easy to use, answers so many questions and live help available. questions where answered promptly.
Date published: 2021-02-27
Rated 5 out of 5 by from Best Free Tax App Ever! Turbotax offers the best free and cloud based tax software. It walks you through the process step by step and very easy to use. The best part is that it's free for basic filing and e-filing. I was able to file my taxes in less than 30 minutes. If you have a more complicated situation, it offers upgraded paid service that is very affordable. Try it and you won't regret it, it's AWESOME!
Date published: 2021-02-27
Rated 5 out of 5 by from The best I’ve been with TurboTax for years. I’ve never been disappointed.
Date published: 2021-02-27
Rated 5 out of 5 by from Excellent Product and Value Great Product. Very user-friendly, especially with forms that I had no idea of how to enter the search info available, it is an excellent tool.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy & Fast I’ve been using Turbo Tax for years now and I absolutely love it! It’s very convenient and easy to use. I actually use my cellphone to get my taxes done annually. The support team is readily available if you require assistance or have questions. It gives me a peace of mind knowing that I’m e-filing through Turbo Tax will be excepted by the IRS due to the proficiency of the information provided. If audited, I’m not alone because Turbo Tax also supports it’s clients in this area as well!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great and very user friendly!!! This is the first year I have used Turbo Tax vs. an accountant. I was nervous to begin with but after using Turbo Tax I am very pleased. Extremely easy to use and stress free!!!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 7452