TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Gets stuck with errors but screen won't take input Ran final tests twice as recommended, came back with "Congratulations! No Errors". Hit final "File my Returns" like dropping in mailbox. Came up with an oops message! Clicked to open error item needing an input. But, the filed is protected and won't take inputs. Had to struggle and toggle between GUI and Forms to finally get past errors. Error msg not helpful. It was a frustrating experiance because of the poor unimaginative design.
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax is fantastic! Turbo tax remains a very user friendly tax software. It is easy to navigate, obtain answers to uncommon questions or situations, and all the software features are very efficient. I have always felt confident filing my taxes with Turbo Tax in addition to feeling comfortable knowing that my personal data is safe and well protected. I have never had any issues doing with federal taxes with Turbo Tax. Congratulations!
Date published: 2023-03-05
Rated 4 out of 5 by from So easy this year..... I had additional tax components this year that added to the stress of doing taxes. It took less time to do them this year than in previous years. Thanks TurboTax for less stress!
Date published: 2023-03-05
Rated 4 out of 5 by from Turbo I did it myself but the process was made easy so thanks
Date published: 2023-03-05
Rated 5 out of 5 by from Easy filing service Very user friendly and easy to file. It asked all the right questions and had valuable information if you needed more information
Date published: 2023-03-05
Rated 5 out of 5 by from Awesome experience! Easy as pie! I liked that I was able to file Sunday afternoon at my leisure!
Date published: 2023-03-05
Rated 5 out of 5 by from Great Experience My tax experts were efficient, timely, and very helpful. They were both kind and attentive, and they made the process super seamless and easy for me.
Date published: 2023-03-05
Rated 2 out of 5 by from disapointed in this years experience In the past turbotax has seens well priced, clear, easy to navigate, but my experience this year had my circling back through product recommendations, forms to delete and constantly checking through my listed income and deductables.
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax is aswesome! Very easy to use. This is not my first year using it, but since last year, it was simplified even wiht my investments. Love it! Will definitely use this next year as well!
Date published: 2023-03-05
Rated 3 out of 5 by from Endless error loop with CA SDI error I was not able to get passed the endless error loop for the CA SDI error that per the forums appears to be an issue for several years now. Needs to get fixed
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7452
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Gets stuck with errors but screen won't take input Ran final tests twice as recommended, came back with "Congratulations! No Errors". Hit final "File my Returns" like dropping in mailbox. Came up with an oops message! Clicked to open error item needing an input. But, the filed is protected and won't take inputs. Had to struggle and toggle between GUI and Forms to finally get past errors. Error msg not helpful. It was a frustrating experiance because of the poor unimaginative design.
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax is fantastic! Turbo tax remains a very user friendly tax software. It is easy to navigate, obtain answers to uncommon questions or situations, and all the software features are very efficient. I have always felt confident filing my taxes with Turbo Tax in addition to feeling comfortable knowing that my personal data is safe and well protected. I have never had any issues doing with federal taxes with Turbo Tax. Congratulations!
Date published: 2023-03-05
Rated 4 out of 5 by from So easy this year..... I had additional tax components this year that added to the stress of doing taxes. It took less time to do them this year than in previous years. Thanks TurboTax for less stress!
Date published: 2023-03-05
Rated 4 out of 5 by from Turbo I did it myself but the process was made easy so thanks
Date published: 2023-03-05
Rated 5 out of 5 by from Easy filing service Very user friendly and easy to file. It asked all the right questions and had valuable information if you needed more information
Date published: 2023-03-05
Rated 5 out of 5 by from Awesome experience! Easy as pie! I liked that I was able to file Sunday afternoon at my leisure!
Date published: 2023-03-05
Rated 5 out of 5 by from Great Experience My tax experts were efficient, timely, and very helpful. They were both kind and attentive, and they made the process super seamless and easy for me.
Date published: 2023-03-05
Rated 2 out of 5 by from disapointed in this years experience In the past turbotax has seens well priced, clear, easy to navigate, but my experience this year had my circling back through product recommendations, forms to delete and constantly checking through my listed income and deductables.
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax is aswesome! Very easy to use. This is not my first year using it, but since last year, it was simplified even wiht my investments. Love it! Will definitely use this next year as well!
Date published: 2023-03-05
Rated 3 out of 5 by from Endless error loop with CA SDI error I was not able to get passed the endless error loop for the CA SDI error that per the forums appears to be an issue for several years now. Needs to get fixed
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7452