TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281641 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Total garbage software I have used Turbotax for filing personal taxes for years and found it easy to use. This was my first experience with TurboTax Business and I was NOT impressed. Instructions were not well-written and the interface was very buggy. It took me a few days to complete the return and every time I tried to pick up where I left off it failed to load the saved return correctly. I would just get error messages that directed me to links that did not exist. Absolutely awful considering what I paid for this software. I think it would have been easier to file manually.
Date published: 2021-03-09
Rated 4 out of 5 by from Wine Sourcing Manager Turbo Tax was great this year. Picked up where I left off and super easy to file with standard deduction. Just did not get to choose package from the start so filed bases on Premier.
Date published: 2021-03-09
Rated 5 out of 5 by from Easy to understand everything is great and wonderful to understand k everything was easy and very step by step
Date published: 2021-03-09
Rated 5 out of 5 by from TURBO TAX IT WAS FAST AND VERY EASY AND THEY WERE VERY HELPFYL
Date published: 2021-03-09
Rated 5 out of 5 by from Very Easy to Use Turbo Tax is easy to use and very user friendly. I like the design that allow me to review what I entered and be able to make modification at any time. Also, I like the number showing side by side with last year filing. It help to make sure that I do not forget any items that were applied to me last year.
Date published: 2021-03-09
Rated 5 out of 5 by from great easy to file i love being able to do my own taxes here.
Date published: 2021-03-09
Rated 5 out of 5 by from Super Very easy to use and cost effective too. Would highly recommend this software
Date published: 2021-03-09
Rated 4 out of 5 by from Issues with live accountant We had issues with our live accountant as she was one of the ones who lost electricity due to the storm. That delayed us 3 days. We were understanding but after that it went downhill. She wouldn’t communicate with us for days then come back. She also told us she had signed off and filed our taxes, however that was a lie. After 5 days we had to contact customer services to figure out what was going on because once again she wasn’t answering Our question as to why she told us she filed but didn’t. Customer service representative was great in getting his supervisor to contact her supervisor and she finally filed the next day.
Date published: 2021-03-09
Rated 5 out of 5 by from Yay! Now I'll finally get my stimulus. Smooth, easy, and comprehensive. They are ungratefully saying the review is too short. Jerks.
Date published: 2021-03-09
Rated 5 out of 5 by from turbotax is amazing they were very helpful and respectful they helped me with the things that i didnt understand being a first time filer
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7451
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Total garbage software I have used Turbotax for filing personal taxes for years and found it easy to use. This was my first experience with TurboTax Business and I was NOT impressed. Instructions were not well-written and the interface was very buggy. It took me a few days to complete the return and every time I tried to pick up where I left off it failed to load the saved return correctly. I would just get error messages that directed me to links that did not exist. Absolutely awful considering what I paid for this software. I think it would have been easier to file manually.
Date published: 2021-03-09
Rated 4 out of 5 by from Wine Sourcing Manager Turbo Tax was great this year. Picked up where I left off and super easy to file with standard deduction. Just did not get to choose package from the start so filed bases on Premier.
Date published: 2021-03-09
Rated 5 out of 5 by from Easy to understand everything is great and wonderful to understand k everything was easy and very step by step
Date published: 2021-03-09
Rated 5 out of 5 by from TURBO TAX IT WAS FAST AND VERY EASY AND THEY WERE VERY HELPFYL
Date published: 2021-03-09
Rated 5 out of 5 by from Very Easy to Use Turbo Tax is easy to use and very user friendly. I like the design that allow me to review what I entered and be able to make modification at any time. Also, I like the number showing side by side with last year filing. It help to make sure that I do not forget any items that were applied to me last year.
Date published: 2021-03-09
Rated 5 out of 5 by from great easy to file i love being able to do my own taxes here.
Date published: 2021-03-09
Rated 5 out of 5 by from Super Very easy to use and cost effective too. Would highly recommend this software
Date published: 2021-03-09
Rated 4 out of 5 by from Issues with live accountant We had issues with our live accountant as she was one of the ones who lost electricity due to the storm. That delayed us 3 days. We were understanding but after that it went downhill. She wouldn’t communicate with us for days then come back. She also told us she had signed off and filed our taxes, however that was a lie. After 5 days we had to contact customer services to figure out what was going on because once again she wasn’t answering Our question as to why she told us she filed but didn’t. Customer service representative was great in getting his supervisor to contact her supervisor and she finally filed the next day.
Date published: 2021-03-09
Rated 5 out of 5 by from Yay! Now I'll finally get my stimulus. Smooth, easy, and comprehensive. They are ungratefully saying the review is too short. Jerks.
Date published: 2021-03-09
Rated 5 out of 5 by from turbotax is amazing they were very helpful and respectful they helped me with the things that i didnt understand being a first time filer
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7451