TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 2 out of 5 by
not next year 654728 from
Had to enter everything two to three times
Did the online version, just like the last several years. Then, tried to use the turbotax SW I bought at the store a few days prior, which contains an activation code. Figured I could apply the code at checkout. Nope! Had to *start over* and re-enter everything. Worse, e-file for state requires payment, which negates a lot of (all of?) the discount getting the SW at the store.
Date published: 2023-03-05
Rated 5 out of 5 by
Ryebread20 from
easy to use
easy to use. quick and got my total refund. will use again
Date published: 2023-03-05
Rated 5 out of 5 by
Tayssss from
Really Useful
Linda was incredible. She made the process smooth and was clearly an expert in her field.
Date published: 2023-03-05
Rated 3 out of 5 by
First time bride from
Not as great as before
I am new at filing married. My return was rejected because my husband did not have an ip pin. He has filed by paper in years past. It did not prompt me to add an ip pin and we had one this year. It only asked for the AGI. My returns were reviewed and turbo tax said they were fine. I had made 3 chats for help and 2/3 were great.
Date published: 2023-03-05
Rated 5 out of 5 by
JJPhoto from
Simple and fast
Fast and simple. My father was a CPA. when he was alive even, he used TurboTax. Speaks volumes for accuracy and safety. JJ
Date published: 2023-03-05
Rated 1 out of 5 by
Let Down Bad from
The fees were insane this year
Fees were not transparent; explanations for refund differences year to year were terrible. Last year doing this with them.
Date published: 2023-03-05
Rated 5 out of 5 by
Nat E from
Turbo Tax was easy
It was easy to file my taxes being this is my first time.
Date published: 2023-03-05
Rated 5 out of 5 by
irvinj99 from
Easy and Peace of Mind
Turbotax is super easy I did TurboTax free last year because it was very simple but this year I had moved states and that made it a little more complicated so I went with Full Service this year. Paul Erickson did my Full Service (first time i had ever done it with Full Service) and he made it very simple and fairly quick. Overall it only took like an hour or so.
Date published: 2023-03-05
Rated 5 out of 5 by
SuptSal from
Turbo Tax Use and Filing
This is the 13th year for my filing via turbo tax. The ease of operations has improved each year. The directions are easy to follow with a fairly painless form completion.
Date published: 2023-03-05
Rated 5 out of 5 by
Cellku from
Great job helping me
I lover service and I love how you guys help me out Amanda
All TurboTax® Offerings Reviews - Page 7451
Date published: 2023-03-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
not next year 654728 from
Had to enter everything two to three times
Did the online version, just like the last several years. Then, tried to use the turbotax SW I bought at the store a few days prior, which contains an activation code. Figured I could apply the code at checkout. Nope! Had to *start over* and re-enter everything. Worse, e-file for state requires payment, which negates a lot of (all of?) the discount getting the SW at the store.
Date published: 2023-03-05
Rated 5 out of 5 by
Ryebread20 from
easy to use
easy to use. quick and got my total refund. will use again
Date published: 2023-03-05
Rated 5 out of 5 by
Tayssss from
Really Useful
Linda was incredible. She made the process smooth and was clearly an expert in her field.
Date published: 2023-03-05
Rated 3 out of 5 by
First time bride from
Not as great as before
I am new at filing married. My return was rejected because my husband did not have an ip pin. He has filed by paper in years past. It did not prompt me to add an ip pin and we had one this year. It only asked for the AGI. My returns were reviewed and turbo tax said they were fine. I had made 3 chats for help and 2/3 were great.
Date published: 2023-03-05
Rated 5 out of 5 by
JJPhoto from
Simple and fast
Fast and simple. My father was a CPA. when he was alive even, he used TurboTax. Speaks volumes for accuracy and safety. JJ
Date published: 2023-03-05
Rated 1 out of 5 by
Let Down Bad from
The fees were insane this year
Fees were not transparent; explanations for refund differences year to year were terrible. Last year doing this with them.
Date published: 2023-03-05
Rated 5 out of 5 by
Nat E from
Turbo Tax was easy
It was easy to file my taxes being this is my first time.
Date published: 2023-03-05
Rated 5 out of 5 by
irvinj99 from
Easy and Peace of Mind
Turbotax is super easy I did TurboTax free last year because it was very simple but this year I had moved states and that made it a little more complicated so I went with Full Service this year. Paul Erickson did my Full Service (first time i had ever done it with Full Service) and he made it very simple and fairly quick. Overall it only took like an hour or so.
Date published: 2023-03-05
Rated 5 out of 5 by
SuptSal from
Turbo Tax Use and Filing
This is the 13th year for my filing via turbo tax. The ease of operations has improved each year. The directions are easy to follow with a fairly painless form completion.
Date published: 2023-03-05
Rated 5 out of 5 by
Cellku from
Great job helping me
I lover service and I love how you guys help me out Amanda
All TurboTax® Offerings Reviews - Page 7451
Date published: 2023-03-05