TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Live Deluxe version not really worth the extra $ I tried to engage a "LIVE" turbo tax expert but got routed to a bot. I had a very simple question about whether or not I'd need to digitally sign my return, but couldn't get a simple answer. I paid for a "live" agent version of turbotax and feel it was not worth it.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo tax is always my choice Super easy. Always very helpful EVERY step of the way. I would never us anyone else.
Date published: 2022-04-03
Rated 5 out of 5 by from TurboTax is very good very helpful. TurboTax is the best software I used so far
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo tax is the best the futures and explanations made so much easy to file my taxes
Date published: 2022-04-03
Rated 5 out of 5 by from Reassuring experience My experience was very smooth and reassuring. From the onboarding process to connect to a tax preparer straight through the preparation process. Marlon was responsive and knowledgeable. I felt heard and that I was dealing with an experienced professional.
Date published: 2022-04-03
Rated 5 out of 5 by from Very easy to use! Step by step process was great and very easy to use.
Date published: 2022-04-03
Rated 3 out of 5 by from Program put income in that I did not have Went to file and program went from refund of $1318 changed to $2000+. my investigated found program added $3748 In Child credit. I do not have kids????
Date published: 2022-04-03
Rated 2 out of 5 by from needs improvement not a straightforward as expected- A lot of forms are not available and little explanation- Very easy to make mistakes
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is great. TurboTax walks you through every step of the way. Don’t let it intimidate you; just go with it.
Date published: 2022-04-03
Rated 5 out of 5 by from taxes made easy Turbo Tax has been my go to tax guy since 2007 when my dad passed.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 7451
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Live Deluxe version not really worth the extra $ I tried to engage a "LIVE" turbo tax expert but got routed to a bot. I had a very simple question about whether or not I'd need to digitally sign my return, but couldn't get a simple answer. I paid for a "live" agent version of turbotax and feel it was not worth it.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo tax is always my choice Super easy. Always very helpful EVERY step of the way. I would never us anyone else.
Date published: 2022-04-03
Rated 5 out of 5 by from TurboTax is very good very helpful. TurboTax is the best software I used so far
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo tax is the best the futures and explanations made so much easy to file my taxes
Date published: 2022-04-03
Rated 5 out of 5 by from Reassuring experience My experience was very smooth and reassuring. From the onboarding process to connect to a tax preparer straight through the preparation process. Marlon was responsive and knowledgeable. I felt heard and that I was dealing with an experienced professional.
Date published: 2022-04-03
Rated 5 out of 5 by from Very easy to use! Step by step process was great and very easy to use.
Date published: 2022-04-03
Rated 3 out of 5 by from Program put income in that I did not have Went to file and program went from refund of $1318 changed to $2000+. my investigated found program added $3748 In Child credit. I do not have kids????
Date published: 2022-04-03
Rated 2 out of 5 by from needs improvement not a straightforward as expected- A lot of forms are not available and little explanation- Very easy to make mistakes
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is great. TurboTax walks you through every step of the way. Don’t let it intimidate you; just go with it.
Date published: 2022-04-03
Rated 5 out of 5 by from taxes made easy Turbo Tax has been my go to tax guy since 2007 when my dad passed.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 7451