TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 2 out of 5 by from Had to enter everything two to three times Did the online version, just like the last several years. Then, tried to use the turbotax SW I bought at the store a few days prior, which contains an activation code. Figured I could apply the code at checkout. Nope! Had to *start over* and re-enter everything. Worse, e-file for state requires payment, which negates a lot of (all of?) the discount getting the SW at the store.
Date published: 2023-03-05
Rated 5 out of 5 by from easy to use easy to use. quick and got my total refund. will use again
Date published: 2023-03-05
Rated 5 out of 5 by from Really Useful Linda was incredible. She made the process smooth and was clearly an expert in her field.
Date published: 2023-03-05
Rated 3 out of 5 by from Not as great as before I am new at filing married. My return was rejected because my husband did not have an ip pin. He has filed by paper in years past. It did not prompt me to add an ip pin and we had one this year. It only asked for the AGI. My returns were reviewed and turbo tax said they were fine. I had made 3 chats for help and 2/3 were great.
Date published: 2023-03-05
Rated 5 out of 5 by from Simple and fast Fast and simple. My father was a CPA. when he was alive even, he used TurboTax. Speaks volumes for accuracy and safety. JJ
Date published: 2023-03-05
Rated 1 out of 5 by from The fees were insane this year Fees were not transparent; explanations for refund differences year to year were terrible. Last year doing this with them.
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax was easy It was easy to file my taxes being this is my first time.
Date published: 2023-03-05
Rated 5 out of 5 by from Easy and Peace of Mind Turbotax is super easy I did TurboTax free last year because it was very simple but this year I had moved states and that made it a little more complicated so I went with Full Service this year. Paul Erickson did my Full Service (first time i had ever done it with Full Service) and he made it very simple and fairly quick. Overall it only took like an hour or so.
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax Use and Filing This is the 13th year for my filing via turbo tax. The ease of operations has improved each year. The directions are easy to follow with a fairly painless form completion.
Date published: 2023-03-05
Rated 5 out of 5 by from Great job helping me I lover service and I love how you guys help me out Amanda
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7451
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Had to enter everything two to three times Did the online version, just like the last several years. Then, tried to use the turbotax SW I bought at the store a few days prior, which contains an activation code. Figured I could apply the code at checkout. Nope! Had to *start over* and re-enter everything. Worse, e-file for state requires payment, which negates a lot of (all of?) the discount getting the SW at the store.
Date published: 2023-03-05
Rated 5 out of 5 by from easy to use easy to use. quick and got my total refund. will use again
Date published: 2023-03-05
Rated 5 out of 5 by from Really Useful Linda was incredible. She made the process smooth and was clearly an expert in her field.
Date published: 2023-03-05
Rated 3 out of 5 by from Not as great as before I am new at filing married. My return was rejected because my husband did not have an ip pin. He has filed by paper in years past. It did not prompt me to add an ip pin and we had one this year. It only asked for the AGI. My returns were reviewed and turbo tax said they were fine. I had made 3 chats for help and 2/3 were great.
Date published: 2023-03-05
Rated 5 out of 5 by from Simple and fast Fast and simple. My father was a CPA. when he was alive even, he used TurboTax. Speaks volumes for accuracy and safety. JJ
Date published: 2023-03-05
Rated 1 out of 5 by from The fees were insane this year Fees were not transparent; explanations for refund differences year to year were terrible. Last year doing this with them.
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax was easy It was easy to file my taxes being this is my first time.
Date published: 2023-03-05
Rated 5 out of 5 by from Easy and Peace of Mind Turbotax is super easy I did TurboTax free last year because it was very simple but this year I had moved states and that made it a little more complicated so I went with Full Service this year. Paul Erickson did my Full Service (first time i had ever done it with Full Service) and he made it very simple and fairly quick. Overall it only took like an hour or so.
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax Use and Filing This is the 13th year for my filing via turbo tax. The ease of operations has improved each year. The directions are easy to follow with a fairly painless form completion.
Date published: 2023-03-05
Rated 5 out of 5 by from Great job helping me I lover service and I love how you guys help me out Amanda
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7451