TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great tax help Very easy to use. Asks & answers all the questions necessary.
Date published: 2023-03-05
Rated 5 out of 5 by from Makes boring work easy! TurboTax makes filing taxes easy, 4th year in a row using them!
Date published: 2023-03-05
Rated 4 out of 5 by from Review Turbo Tax Deluxe Turbotax had difficulties downloading my financial institution information. It took me several phone calls until I got to the proper representative to help me with my financial institute data. The only reason I'm giving a four star is that the gentleman was extremely cooperative and very helpful. We step through the online version of Turbotax and provide it with an alternate way of uploading my financial institute data. He said I could continue using the online version to fill out my federal and state income tax. However, I did both using the online version and the desktop. I was more comfortable using the desktop than the online version because the desktop provides better guidance than the online version. And comparing the results I find the online version had different return values than the desktop. I have been using the desktop version for many years and I think it's a better product than the online version.
Date published: 2023-03-05
Rated 3 out of 5 by from TURBO TAX IS OK Turbo Tax is easy to use but we have trouble with the state filings and we always end up having to pay for them doing the state taxes and then they cannot E-file them for one reason or another and so we pay a big amount for nothing and we do not get the option to not have them do the state taxes
Date published: 2023-03-05
Rated 5 out of 5 by from AWESOME CAROLINE Received help from Caroline she was terrific in guiding and helping me understand why I have to pay irs this time. She was so patient with me ...greatly appreciated!!!L
Date published: 2023-03-05
Rated 5 out of 5 by from TurboTax is awesome! It's quick and simple. I did mine in an hour this year. They will save your info from previous years and import documents electronically from certain institutions, which is really convenient (brokerage accounts, savings, trading, etc.).
Date published: 2023-03-05
Rated 5 out of 5 by from Happy to have TurboTax help with my taxes I used Turbotax premium plan to fill out and complete my taxes but it's nice to know that I could contact one of their tax experts. Normally in the past on my own and reading the instructions that come with my state and federal forms I'd be hours working on my taxes. But under Turbotax it takes about an hour and a half to complete and now have less aggravation and frustration as well as having more time for the things I want to do. Thanks Turbotax.
Date published: 2023-03-05
Rated 2 out of 5 by from TurboTax is good, don't like the new pricing. Pricing is high for a simple tax return. Nothing else to day here, why ask for useless words that don't provide any additional information. Thanks for giving me the opportunity to drop my rating for wasting my time.
Date published: 2023-03-05
Rated 5 out of 5 by from Even a college kid can do it! I was able to get my taxes done in 27 minutes! Thank you!
Date published: 2023-03-05
Rated 5 out of 5 by from Easy to use, year after year. This continues to be my go to and I love how easy it is.
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7447
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great tax help Very easy to use. Asks & answers all the questions necessary.
Date published: 2023-03-05
Rated 5 out of 5 by from Makes boring work easy! TurboTax makes filing taxes easy, 4th year in a row using them!
Date published: 2023-03-05
Rated 4 out of 5 by from Review Turbo Tax Deluxe Turbotax had difficulties downloading my financial institution information. It took me several phone calls until I got to the proper representative to help me with my financial institute data. The only reason I'm giving a four star is that the gentleman was extremely cooperative and very helpful. We step through the online version of Turbotax and provide it with an alternate way of uploading my financial institute data. He said I could continue using the online version to fill out my federal and state income tax. However, I did both using the online version and the desktop. I was more comfortable using the desktop than the online version because the desktop provides better guidance than the online version. And comparing the results I find the online version had different return values than the desktop. I have been using the desktop version for many years and I think it's a better product than the online version.
Date published: 2023-03-05
Rated 3 out of 5 by from TURBO TAX IS OK Turbo Tax is easy to use but we have trouble with the state filings and we always end up having to pay for them doing the state taxes and then they cannot E-file them for one reason or another and so we pay a big amount for nothing and we do not get the option to not have them do the state taxes
Date published: 2023-03-05
Rated 5 out of 5 by from AWESOME CAROLINE Received help from Caroline she was terrific in guiding and helping me understand why I have to pay irs this time. She was so patient with me ...greatly appreciated!!!L
Date published: 2023-03-05
Rated 5 out of 5 by from TurboTax is awesome! It's quick and simple. I did mine in an hour this year. They will save your info from previous years and import documents electronically from certain institutions, which is really convenient (brokerage accounts, savings, trading, etc.).
Date published: 2023-03-05
Rated 5 out of 5 by from Happy to have TurboTax help with my taxes I used Turbotax premium plan to fill out and complete my taxes but it's nice to know that I could contact one of their tax experts. Normally in the past on my own and reading the instructions that come with my state and federal forms I'd be hours working on my taxes. But under Turbotax it takes about an hour and a half to complete and now have less aggravation and frustration as well as having more time for the things I want to do. Thanks Turbotax.
Date published: 2023-03-05
Rated 2 out of 5 by from TurboTax is good, don't like the new pricing. Pricing is high for a simple tax return. Nothing else to day here, why ask for useless words that don't provide any additional information. Thanks for giving me the opportunity to drop my rating for wasting my time.
Date published: 2023-03-05
Rated 5 out of 5 by from Even a college kid can do it! I was able to get my taxes done in 27 minutes! Thank you!
Date published: 2023-03-05
Rated 5 out of 5 by from Easy to use, year after year. This continues to be my go to and I love how easy it is.
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7447