TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from yes that was great my expert take care of every single thing like she was doing her own taxes
Date published: 2023-03-09
Rated 5 out of 5 by from Easy to navigate the website was very helpful and easy to navigate. Great experience
Date published: 2023-03-09
Rated 1 out of 5 by from PDF Upload didn't work I Uploaded my pdf from my bank, ya'll got the info wrong, and then I had to do it by hand. Took 2 hours what should have been 30 minutes. I'm fine with entering it manually, but don't ask me to enter a .pdf and then pull the information incorrectly
Date published: 2023-03-09
Rated 1 out of 5 by from Turbo Tax is WAY overpriced!!! I was very unhappy with the REQUIRED fees in order to file my taxes just because I needed certain forms!! Not good business practice in my opinion bc I still filed my own taxes!!
Date published: 2023-03-09
Rated 2 out of 5 by from TurboTax, while functional, shouldn't exist It's a singular frustration that what little gains I make in my small business are consumed by being de facto compelled to pay a member of the tax prep lobby because the United States is the only modern nation that has a deliberately obtuse and labyrinthine tax code. The software functioned at intended for both myself and Intuit.
Date published: 2023-03-09
Rated 5 out of 5 by from Very Nice Very Nice and well organized. Took cared of me very well
Date published: 2023-03-09
Rated 5 out of 5 by from Turbo tax made it easy All went well. It was easy to follow and when I needed help the live agent was very knowledgeable and helpful.
Date published: 2023-03-09
Rated 5 out of 5 by from TurboTax Chris was excellent as our CPA! We had some complex taxes upon which he spent hours, but he did a great job and even got us a refund which we didn't think we'd have. We had some big technical issues which were not his fault, but those eventually were resolved. We definitely recommend having Chris to guide you along the way.
Date published: 2023-03-09
Rated 3 out of 5 by from Turbo Tax was frustrating TurboTax was very unhelpful trying to get started this year doing our taxes. The software & the phone connections were aggravating. After much aggravation, I finally was able to get in touch with Rita our tax professional. She was very helpful & knowledgeable in getting our taxes completed.
Date published: 2023-03-09
Rated 5 out of 5 by from Love Turbo Tax Online Using Turbo Tax Online to file my taxes was so easy and fast ( 16 min ). Thank you for offering FREE e-file and making it so easy to file my taxes.
Date published: 2023-03-09
All TurboTax® Offerings Reviews - Page 7443
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from yes that was great my expert take care of every single thing like she was doing her own taxes
Date published: 2023-03-09
Rated 5 out of 5 by from Easy to navigate the website was very helpful and easy to navigate. Great experience
Date published: 2023-03-09
Rated 1 out of 5 by from PDF Upload didn't work I Uploaded my pdf from my bank, ya'll got the info wrong, and then I had to do it by hand. Took 2 hours what should have been 30 minutes. I'm fine with entering it manually, but don't ask me to enter a .pdf and then pull the information incorrectly
Date published: 2023-03-09
Rated 1 out of 5 by from Turbo Tax is WAY overpriced!!! I was very unhappy with the REQUIRED fees in order to file my taxes just because I needed certain forms!! Not good business practice in my opinion bc I still filed my own taxes!!
Date published: 2023-03-09
Rated 2 out of 5 by from TurboTax, while functional, shouldn't exist It's a singular frustration that what little gains I make in my small business are consumed by being de facto compelled to pay a member of the tax prep lobby because the United States is the only modern nation that has a deliberately obtuse and labyrinthine tax code. The software functioned at intended for both myself and Intuit.
Date published: 2023-03-09
Rated 5 out of 5 by from Very Nice Very Nice and well organized. Took cared of me very well
Date published: 2023-03-09
Rated 5 out of 5 by from Turbo tax made it easy All went well. It was easy to follow and when I needed help the live agent was very knowledgeable and helpful.
Date published: 2023-03-09
Rated 5 out of 5 by from TurboTax Chris was excellent as our CPA! We had some complex taxes upon which he spent hours, but he did a great job and even got us a refund which we didn't think we'd have. We had some big technical issues which were not his fault, but those eventually were resolved. We definitely recommend having Chris to guide you along the way.
Date published: 2023-03-09
Rated 3 out of 5 by from Turbo Tax was frustrating TurboTax was very unhelpful trying to get started this year doing our taxes. The software & the phone connections were aggravating. After much aggravation, I finally was able to get in touch with Rita our tax professional. She was very helpful & knowledgeable in getting our taxes completed.
Date published: 2023-03-09
Rated 5 out of 5 by from Love Turbo Tax Online Using Turbo Tax Online to file my taxes was so easy and fast ( 16 min ). Thank you for offering FREE e-file and making it so easy to file my taxes.
Date published: 2023-03-09
All TurboTax® Offerings Reviews - Page 7443