TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
CMG111111111111 from
Excellent product!
User friendly..........................................................................................
Date published: 2022-04-15
Rated 5 out of 5 by
JB123fg from
Great platform
Super easy to use and the team was very supportive in making sure I did everything right
Date published: 2022-04-15
Rated 4 out of 5 by
gmcisme1 from
Taxes are Done!
Could not go back to deluxe when upgraded by accident to Premier
Date published: 2022-04-15
Rated 1 out of 5 by
Integrity1 from
State e-filing was NOT user friendly
I was able to e= file my federal taxes. However, after purchasing the disc and receiving a code to file my state return, it still tried to charge me $25 for the state return. I ended up mailing the state return instead of e-filing. Didn't receive what was promised at purchase.
Date published: 2022-04-15
Rated 5 out of 5 by
MH09 from
Great Help
Angel and Jessica were an immense help! Thank you!
Date published: 2022-04-15
Rated 3 out of 5 by
my3chrstn from
Thank you
I have used TT for years!! One year, I had to file late and used and accountant and she screwed it up. I was a tiny bit frustrated this year because it missed the education credit for all three of my college students!! I signed up for live. No one is available at this time of year, so I had to search the help subjects and sort through links until I found out how to enter it myself. Two of them qualified last year and it didn't even come up. One of them didn't even ask for the 1098T information (the cost of school vs scholarships and grants). I could have gone back to the accountant for that. But I still got charged $60 extra for the live help, even though they weren't available!!
Date published: 2022-04-15
Rated 5 out of 5 by
Synthiia from
Turbo Tax its easy!
The program is very easy to understand and easy to use!
Date published: 2022-04-15
Rated 5 out of 5 by
TK518 from
I love using Turbo Tax
Turbo Tax is easy to use and walks you through, step by step, all the way through the process.
Date published: 2022-04-15
Rated 5 out of 5 by
JimR987654321 from
Good product
solid products - intuitive and clear - good review process and corrections
Date published: 2022-04-15
Rated 5 out of 5 by
Baramh from
ITS OKAY
NEED MORE IMPROVEMENTS hard to understand some features
All TurboTax® Offerings Reviews - Page 7441
Date published: 2022-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
CMG111111111111 from
Excellent product!
User friendly..........................................................................................
Date published: 2022-04-15
Rated 5 out of 5 by
JB123fg from
Great platform
Super easy to use and the team was very supportive in making sure I did everything right
Date published: 2022-04-15
Rated 4 out of 5 by
gmcisme1 from
Taxes are Done!
Could not go back to deluxe when upgraded by accident to Premier
Date published: 2022-04-15
Rated 1 out of 5 by
Integrity1 from
State e-filing was NOT user friendly
I was able to e= file my federal taxes. However, after purchasing the disc and receiving a code to file my state return, it still tried to charge me $25 for the state return. I ended up mailing the state return instead of e-filing. Didn't receive what was promised at purchase.
Date published: 2022-04-15
Rated 5 out of 5 by
MH09 from
Great Help
Angel and Jessica were an immense help! Thank you!
Date published: 2022-04-15
Rated 3 out of 5 by
my3chrstn from
Thank you
I have used TT for years!! One year, I had to file late and used and accountant and she screwed it up. I was a tiny bit frustrated this year because it missed the education credit for all three of my college students!! I signed up for live. No one is available at this time of year, so I had to search the help subjects and sort through links until I found out how to enter it myself. Two of them qualified last year and it didn't even come up. One of them didn't even ask for the 1098T information (the cost of school vs scholarships and grants). I could have gone back to the accountant for that. But I still got charged $60 extra for the live help, even though they weren't available!!
Date published: 2022-04-15
Rated 5 out of 5 by
Synthiia from
Turbo Tax its easy!
The program is very easy to understand and easy to use!
Date published: 2022-04-15
Rated 5 out of 5 by
TK518 from
I love using Turbo Tax
Turbo Tax is easy to use and walks you through, step by step, all the way through the process.
Date published: 2022-04-15
Rated 5 out of 5 by
JimR987654321 from
Good product
solid products - intuitive and clear - good review process and corrections
Date published: 2022-04-15
Rated 5 out of 5 by
Baramh from
ITS OKAY
NEED MORE IMPROVEMENTS hard to understand some features
All TurboTax® Offerings Reviews - Page 7441
Date published: 2022-04-15