TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
nas22022 from
Awesome!
User friendly service! Easy to follow and for a great price
Date published: 2022-04-04
Rated 5 out of 5 by
JudyW43 from
Turbo Tax is Excellent!
We have used Turbo Tax for years. It is easy to use, the only problem I had was changing my status from self employed to retired. I have a independent distributor business have have been inactive.
Date published: 2022-04-04
Rated 5 out of 5 by
Big T Cald from
easy and quick
brother in law told me it was easy that i could do it myself
Date published: 2022-04-04
Rated 3 out of 5 by
NikolaTesla1822 from
Gets the job done.
There was a fee I did not understand, but as long as you read through everything thoroughly, you can make adjustments accordingly.
Date published: 2022-04-04
Rated 5 out of 5 by
Bell45 from
Use every year
I started using turbo tax when I got my first job at 16 and keep coming back every year. Its always easy and I never have any troubles.
Date published: 2022-04-04
Rated 4 out of 5 by
salty40 from
Easy but pricey
Easy but extra $40 to use my own refund is wild smh
Date published: 2022-04-04
Rated 3 out of 5 by
Manish Sinha from
Turbo tax is good and have opportunity to improve
Overall very good experience . My CPA is was not my time zone so communication was bit delayed .
Date published: 2022-04-04
Rated 5 out of 5 by
debbiescreationsinga from
LOVE TurboTax
Super easy to use and navigate. Will never pay someone to do my taxes again.
Date published: 2022-04-04
Rated 5 out of 5 by
Loritot from
Helpful
I interacted with a live expert and he knew what the problem was and helped me quickly
Date published: 2022-04-04
Rated 1 out of 5 by
Brian1021 from
Not Free, and Not as advertised
They have added on a lot of additional expenses and won't let you choose the actual service you want. Simplicity is there but the claim "Free" is far from it. No great way to connect with customer support either. Just a real disappointment in terms of the features and services they have changed.
All TurboTax® Offerings Reviews - Page 7438
Date published: 2022-04-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
nas22022 from
Awesome!
User friendly service! Easy to follow and for a great price
Date published: 2022-04-04
Rated 5 out of 5 by
JudyW43 from
Turbo Tax is Excellent!
We have used Turbo Tax for years. It is easy to use, the only problem I had was changing my status from self employed to retired. I have a independent distributor business have have been inactive.
Date published: 2022-04-04
Rated 5 out of 5 by
Big T Cald from
easy and quick
brother in law told me it was easy that i could do it myself
Date published: 2022-04-04
Rated 3 out of 5 by
NikolaTesla1822 from
Gets the job done.
There was a fee I did not understand, but as long as you read through everything thoroughly, you can make adjustments accordingly.
Date published: 2022-04-04
Rated 5 out of 5 by
Bell45 from
Use every year
I started using turbo tax when I got my first job at 16 and keep coming back every year. Its always easy and I never have any troubles.
Date published: 2022-04-04
Rated 4 out of 5 by
salty40 from
Easy but pricey
Easy but extra $40 to use my own refund is wild smh
Date published: 2022-04-04
Rated 3 out of 5 by
Manish Sinha from
Turbo tax is good and have opportunity to improve
Overall very good experience . My CPA is was not my time zone so communication was bit delayed .
Date published: 2022-04-04
Rated 5 out of 5 by
debbiescreationsinga from
LOVE TurboTax
Super easy to use and navigate. Will never pay someone to do my taxes again.
Date published: 2022-04-04
Rated 5 out of 5 by
Loritot from
Helpful
I interacted with a live expert and he knew what the problem was and helped me quickly
Date published: 2022-04-04
Rated 1 out of 5 by
Brian1021 from
Not Free, and Not as advertised
They have added on a lot of additional expenses and won't let you choose the actual service you want. Simplicity is there but the claim "Free" is far from it. No great way to connect with customer support either. Just a real disappointment in terms of the features and services they have changed.
All TurboTax® Offerings Reviews - Page 7438
Date published: 2022-04-04