TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax preparer was awesome Turbo Tax preparer was awesome i would like to have her again
Date published: 2022-05-05
Rated 5 out of 5 by from Turbo Tax is amazing! I will only use Turbo Tax . The people all 3 years I've used TT were and are great!
Date published: 2022-05-05
Rated 1 out of 5 by from Long painful expensive experience My tax return expert was passive aggressive and rude. She was impatient with me and unwilling to answer my questions. I had a discount that she wouldn’t apply. She didn’t know how to file my taxes for Etsy and relied on me to figure out this portion even though I paid her to do this for me. The price was double what I was told it would be. I was never fully explained as to how she filled out certain parts of the forms for me. It took a long time and was very painful and I will never do this again
Date published: 2022-05-05
Rated 5 out of 5 by from Tara was awesome Tara was absolutely awesome she hands over everything professionally
Date published: 2022-05-05
Rated 5 out of 5 by from AMAZING So easy, made my life easier! Very good! The tips also helped me step by step
Date published: 2022-05-05
Rated 5 out of 5 by from the best It was perfect and right on point thank you she was very helpful
Date published: 2022-05-05
Rated 5 out of 5 by from turbotax was great for my first time of using it I love the way Turbotax walks you through each step. I wish it was more options to use, therefore, there wouldn't be any confusion, for any other steps, from pasted W-2's.
Date published: 2022-05-05
Rated 3 out of 5 by from Not friendly I had to pay more this year while I made less than last year
Date published: 2022-05-05
Rated 5 out of 5 by from Was helpful Help me with all I asked was always there to answer questions
Date published: 2022-05-05
Rated 1 out of 5 by from Extremely Overpriced and Inconsistent I got jumped around from expert to expert, had to waste time filing an extension and really didn't feel like I got any level of personal service. No tips to save on taxes or make sure things were categorized correctly. They did what I could have done.
Date published: 2022-05-05
All TurboTax® Offerings Reviews - Page 7436
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax preparer was awesome Turbo Tax preparer was awesome i would like to have her again
Date published: 2022-05-05
Rated 5 out of 5 by from Turbo Tax is amazing! I will only use Turbo Tax . The people all 3 years I've used TT were and are great!
Date published: 2022-05-05
Rated 1 out of 5 by from Long painful expensive experience My tax return expert was passive aggressive and rude. She was impatient with me and unwilling to answer my questions. I had a discount that she wouldn’t apply. She didn’t know how to file my taxes for Etsy and relied on me to figure out this portion even though I paid her to do this for me. The price was double what I was told it would be. I was never fully explained as to how she filled out certain parts of the forms for me. It took a long time and was very painful and I will never do this again
Date published: 2022-05-05
Rated 5 out of 5 by from Tara was awesome Tara was absolutely awesome she hands over everything professionally
Date published: 2022-05-05
Rated 5 out of 5 by from AMAZING So easy, made my life easier! Very good! The tips also helped me step by step
Date published: 2022-05-05
Rated 5 out of 5 by from the best It was perfect and right on point thank you she was very helpful
Date published: 2022-05-05
Rated 5 out of 5 by from turbotax was great for my first time of using it I love the way Turbotax walks you through each step. I wish it was more options to use, therefore, there wouldn't be any confusion, for any other steps, from pasted W-2's.
Date published: 2022-05-05
Rated 3 out of 5 by from Not friendly I had to pay more this year while I made less than last year
Date published: 2022-05-05
Rated 5 out of 5 by from Was helpful Help me with all I asked was always there to answer questions
Date published: 2022-05-05
Rated 1 out of 5 by from Extremely Overpriced and Inconsistent I got jumped around from expert to expert, had to waste time filing an extension and really didn't feel like I got any level of personal service. No tips to save on taxes or make sure things were categorized correctly. They did what I could have done.
Date published: 2022-05-05
All TurboTax® Offerings Reviews - Page 7436