TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbotax is Great Very user friendly. Experts always there and ready to assist you
Date published: 2022-02-24
Rated 4 out of 5 by from Tedious but great service It was tedious to have to import all my information as I used a different tax filer in previous years. I loved the option to import things directly from my bank or be able to upload files that were required. When I had questions I was able to connect with a representative to get thing resolved and that was super helpful for some confusing parts.
Date published: 2022-02-24
Rated 1 out of 5 by from This year TT was a disgrace This year there was a glitch with the Mortgage Interest WKS that none of the customer service reps were aware of or how long the issue would last. I found answers by googling it and discovering there was a troubleshooting issue within the TT software. I signed up for notification on when the issue would be resolved and did not get a single update. I was finally able to submit my taxes through trying 4x a day and it finally going through- I paid extra for tax support and got clueless people that did know what was going on-
Date published: 2022-02-24
Rated 5 out of 5 by from turbo tax review Was great experience, expert helped me out a lot !
Date published: 2022-02-24
Rated 5 out of 5 by from Great Great....................................................................
Date published: 2022-02-24
Rated 4 out of 5 by from Turbotax was Very Good We've been using Turbotax several years, and have always found it easy, except this year we ran into a glitch. Due to Covid, I'm no longer working and it automatically continue to put us in self employed forms. Didn't realized it until the end. Then was told I had to redo the whole thing. But it was worth it for the cost difference . Besides that I still love it.
Date published: 2022-02-24
Rated 5 out of 5 by from I am Excited that Turbo Tax is easy to use. This is my second time filling on my own. I regret not doing it sooner. I was paying an individual over a $100 dollars to file for me. Lesson learned!!!! I love using Turbo Tax, very easy to follow and the you guys are always in the chat room if i need a questioned answered.
Date published: 2022-02-24
Rated 5 out of 5 by from turbotax was nice and easy turbotax was nice smooth and easy. the help buttons with expiation's on things was great.
Date published: 2022-02-24
Rated 5 out of 5 by from Simple, Fast and Efficient! As always it was an easy time getting through my tax filing. I had to leave it and come back a day later. I had to get a document from a government site that was down when I went to access it. The info I needed to get was important - TurboTax informed me my return can be rejected without it. However, when I returned it never asked for the info again even after review! I reached out to a live tax expert (Edwin) first via Chat to help me find the location where the info was needed and then get the information entered. Edwin was fabulous and shifted to a phone call to confirm questions I had...great Live Tax Expert customer experience!!! Thanks TurboTax! Thanks Edwin for making the tax experience simple and seamless helping me feel confident in my submission.
Date published: 2022-02-24
Rated 5 out of 5 by from tube tax is great!!!!!! The experts I spoke with were so nice and patient. Keep up the good work guys.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 7435
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is Great Very user friendly. Experts always there and ready to assist you
Date published: 2022-02-24
Rated 4 out of 5 by from Tedious but great service It was tedious to have to import all my information as I used a different tax filer in previous years. I loved the option to import things directly from my bank or be able to upload files that were required. When I had questions I was able to connect with a representative to get thing resolved and that was super helpful for some confusing parts.
Date published: 2022-02-24
Rated 1 out of 5 by from This year TT was a disgrace This year there was a glitch with the Mortgage Interest WKS that none of the customer service reps were aware of or how long the issue would last. I found answers by googling it and discovering there was a troubleshooting issue within the TT software. I signed up for notification on when the issue would be resolved and did not get a single update. I was finally able to submit my taxes through trying 4x a day and it finally going through- I paid extra for tax support and got clueless people that did know what was going on-
Date published: 2022-02-24
Rated 5 out of 5 by from turbo tax review Was great experience, expert helped me out a lot !
Date published: 2022-02-24
Rated 5 out of 5 by from Great Great....................................................................
Date published: 2022-02-24
Rated 4 out of 5 by from Turbotax was Very Good We've been using Turbotax several years, and have always found it easy, except this year we ran into a glitch. Due to Covid, I'm no longer working and it automatically continue to put us in self employed forms. Didn't realized it until the end. Then was told I had to redo the whole thing. But it was worth it for the cost difference . Besides that I still love it.
Date published: 2022-02-24
Rated 5 out of 5 by from I am Excited that Turbo Tax is easy to use. This is my second time filling on my own. I regret not doing it sooner. I was paying an individual over a $100 dollars to file for me. Lesson learned!!!! I love using Turbo Tax, very easy to follow and the you guys are always in the chat room if i need a questioned answered.
Date published: 2022-02-24
Rated 5 out of 5 by from turbotax was nice and easy turbotax was nice smooth and easy. the help buttons with expiation's on things was great.
Date published: 2022-02-24
Rated 5 out of 5 by from Simple, Fast and Efficient! As always it was an easy time getting through my tax filing. I had to leave it and come back a day later. I had to get a document from a government site that was down when I went to access it. The info I needed to get was important - TurboTax informed me my return can be rejected without it. However, when I returned it never asked for the info again even after review! I reached out to a live tax expert (Edwin) first via Chat to help me find the location where the info was needed and then get the information entered. Edwin was fabulous and shifted to a phone call to confirm questions I had...great Live Tax Expert customer experience!!! Thanks TurboTax! Thanks Edwin for making the tax experience simple and seamless helping me feel confident in my submission.
Date published: 2022-02-24
Rated 5 out of 5 by from tube tax is great!!!!!! The experts I spoke with were so nice and patient. Keep up the good work guys.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 7435